Customer IT Support Agent

Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team, and experience to rapidly issue and process Mastercard, Visa, and UnionPay cards across more than 50 countries, at scale. Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence, and richer,...

We are your premier provider of innovative mobile trailers, refrigerators, kitchens, and classrooms designed to meet Manufactured Trailer needs for South Africa. We are currently looking for a Customer support agent to support our small team to provide support for the external sales team. Job purpose: - Resolve customer enquiries, concerns, and issues in a...

Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team, and experience to rapidly issue and process Mastercard, Visa, and UnionPay cards across more than 50 countries, at scale. Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence, and richer,...

Paymentology is the first truly global issuerprocessor giving banks and fintechs the technology team and experience to rapidly issue and process Mastercard Visa and UnionPay cards across more than 50 countries at scale. Our advanced multicloud platform offering both shared and dedicated processing instances vast global presence and richer realtime data set...

Electrical distributor looking for a Customer Support Agent to join their organisation.Develop relationships with customers by understanding their needs and providing excellent service by email, phone, videocon, and face-to-face from our branches. Responsibilities:Understand customer needs through their journey, from first contact to pre-sales to ongoing and...

Genesis Digital, a fully remote SaaS company, wants empathetic, tech-savvy agents to provide technical support for our Customer Support department. Please note that **this role is for shift 1**, with a start time of 6:00 - 8:00 AM Pacific, M-F with the rotation of working one or two weekends out of the month. **For Romanian and South African applicants,...

Operates within Customer Experience and Operations/CXO and is responsible for all MTN second line support across touchpoints that are related (but not limited to) MTN products & services, billing & account management, credit control, collections, sales, partner & channel support, customer retentions, MNP, Network & Coverage, fraud, device & technical...

Operates within Customer Experience and Operations/CXO and is responsible for all MTN second line support across touchpoints that are related (but not limited to) MTN products & services, billing & account management, credit control, collections, sales, partner & channel support, customer retentions, MNP, Network & Coverage, fraud, device & technical...

Role Overview The Support Agent is responsible for executing daily tasks assigned by the Support Department Manager within the customer service space including General Reception Incoming Communication and Outgoing Communication. The role involves providing outstanding service and assistance to customers through effective communication and efficient...

Role Overview The Support Agent is responsible for executing daily tasks assigned by the Support Department Manager within the customer service space, including General Reception, Incoming Communication, and Outgoing Communication. The role involves providing outstanding service and assistance to customers through effective communication and efficient...

Sage is a rapidly growing technology company that values innovation, creativity, and diversity. We pride ourselves on being at the forefront of cutting-edge technology and providing our customers with exceptional service. Our success is built on our people and we believe that our employees are our greatest asset. We are looking for aspiring Customer Services...

Customer Support AgentAt Paymentology, we're seeking a skilled Customer Support Agent to join our Johannesburg team. As a key member of our support team, you'll provide high-level customer support to our clients during the busy holiday season.Key Responsibilities:Provide first-level call center support to customers, ensuring their queries are resolved...

**Join Our Team as a Customer IT Support Agent/Front Desk Support!**Are you passionate about providing exceptional customer service while diving into the dynamic world of IT support? We're seeking a talented individual to join our team as a Customer IT Support Agent/Front Desk Support. If you have at least 2 years of experience in a related field, along with...

**Join Our Team as a Customer IT Support Agent/Front Desk Support!**Are you passionate about providing exceptional customer service while diving into the dynamic world of IT support? We're seeking a talented individual to join our team as a Customer IT Support Agent/Front Desk Support. If you have at least 2 years of experience in a related field, along with...

Customer Support AgentPaymentology is a leading global issuer-processor of payment cards, providing banks and fintechs with cutting-edge technology and expertise to issue and process cards across over 50 countries. Our advanced multicloud platform, vast global presence, and rich real-time data set us apart as the leader in payments.As a Customer Support...

Duties & Responsibilities Supports field teams with technical support Monitoring all technical requests received Acknowledge of technical request from customer or Supporting structures Troubleshoot technical issues Diagnose and assist with technical issue Resolve technical issue or refer to service delivery agent and service coordinator for further...

The role is designed to empower our Sage 50C Accounting customers by delivering exceptional support. You’ll dive into the heart of our customers’ challenges, helping them clarify their issues, and systematically uncover the root causes through insightful analysis. Your mission? To find and evaluate solutions that not only resolve their concerns but do so...

Join our team as a Customer Support Agent! Job requirements: - Must have Grade 12. - Excellent communication skills, both verbal and written. - Energetic and customer-oriented mindset. - Ability to handle customer enquiries and resolve issues efficiently. - Empathy and patience when dealing with diverse customer needs. - Familiarity with customer support...

**POSITION: Service support agent** **AREA: Sandton (Remote Position)** **Please note that this is a 1 Year contract position (Renewable)** Our client is looking for a dedicated and driven individual to join our Support Team as a Senior Technical Support Agent. Respond to incoming telephone and ticket system queries. - Provide technical support **Skills...

**Purpose of role**: **Main responsibilities**: - Champion opportunities to consistently improve the quality of EM Customer Support - Implement training plans for each team member - Observe and coach staff to improve standards, knowledge, skills and behaviours. - Develop capability and motivate internal staff to support the delivery of projects and...