Customer Support Agent
5 months ago
We are your premier provider of innovative mobile trailers, refrigerators, kitchens, and classrooms designed to meet Manufactured Trailer needs for South Africa. We are currently looking for a Customer support agent to support our small team to provide support for the external sales team.
Job purpose:
- Resolve customer enquiries, concerns, and issues in a timely manner.
- Maintain positive and constructive relationships with the customer.
- Consistent and accurate data inputting.
- Document and track customer feedback.
- Collaborate with administration team to support their work functions where needed.
- Collaborate with the project management team nationally to ensure the customer gets timely updates and to resolve any complex queries.
- Identify opportunities for process improvement to enhance customer satisfaction.
**Requirements**:
- **Minimum 1 years experience of working in a busy customer support office environment.
- Proficient at Microsoft, including Excel
- Experience working with systems - CRM is desired but not required.
- Excellent attention to detail, organisational and communication skills.
**Benefits**:
Flexible working options are available.
Salary R8500 - R10 500 (depending on exp
26 days holidays.
On-site canteen.
Matric
-
Customer Support Agent
2 months ago
Johannesburg, South Africa Paymentology Full timePaymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team, and experience to rapidly issue and process Mastercard, Visa, and UnionPay cards across more than 50 countries, at scale. Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence, and richer,...
-
Customer Support Agent
2 months ago
Johannesburg, South Africa Paymentology Full timePaymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team, and experience to rapidly issue and process Mastercard, Visa, and UnionPay cards across more than 50 countries, at scale. Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence, and richer,...
-
Technical Customer Support Agent
6 months ago
Johannesburg, South Africa Genesis Digital LLC Full timeGenesis Digital, a fully remote SaaS company, wants empathetic, tech-savvy agents to provide technical support for our Customer Support department. Please note that **this role is for shift 1**, with a start time of 6:00 - 8:00 AM Pacific, M-F with the rotation of working one or two weekends out of the month. **For Romanian and South African applicants,...
-
Customer Service Support Agent
4 weeks ago
Johannesburg, South Africa CipherWave Full timeJOB PROFILE: Job Title: Customer Service Support Agent Organization: Zoom Online Department: Customer Service Reporting Structure: Call Centre Manager Salary: R30 000.00 pm Benefits: N/A Location: South Africa – Remote Job Type: Permanent Working Hours: Mountain Standard Time (GMT-7) Company Values: About Us: Zoom Online is an emerging internet...
-
Agent - Customer Back Office Support
7 months ago
Johannesburg, South Africa MTN Nigeria Full timeOperates within Customer Experience and Operations/CXO and is responsible for all MTN second line support across touchpoints that are related (but not limited to) MTN products & services, billing & account management, credit control, collections, sales, partner & channel support, customer retentions, MNP, Network & Coverage, fraud, device & technical...
-
Agent - Customer Back Office Support
7 months ago
Johannesburg, South Africa MTN Nigeria Full timeOperates within Customer Experience and Operations/CXO and is responsible for all MTN second line support across touchpoints that are related (but not limited to) MTN products & services, billing & account management, credit control, collections, sales, partner & channel support, customer retentions, MNP, Network & Coverage, fraud, device & technical...
-
Support Agent
5 months ago
Johannesburg, South Africa Sage Full timeSage is a rapidly growing technology company that values innovation, creativity, and diversity. We pride ourselves on being at the forefront of cutting-edge technology and providing our customers with exceptional service. Our success is built on our people and we believe that our employees are our greatest asset. We are looking for aspiring Customer Services...
-
Customer IT Support Agent
5 months ago
Johannesburg, South Africa Isilumko Staffing Full time**Join Our Team as a Customer IT Support Agent/Front Desk Support!** Are you passionate about providing exceptional customer service while diving into the dynamic world of IT support? We're seeking a talented individual to join our team as a Customer IT Support Agent/Front Desk Support. If you have at least 2 years of experience in a related field, along...
-
Customer IT Support Agent
6 months ago
Johannesburg, South Africa Isilumko Staffing Full time**Join Our Team as a Customer IT Support Agent/Front Desk Support!**Are you passionate about providing exceptional customer service while diving into the dynamic world of IT support? We're seeking a talented individual to join our team as a Customer IT Support Agent/Front Desk Support. If you have at least 2 years of experience in a related field, along with...
-
Customer Service Agent
2 weeks ago
Johannesburg, South Africa Initiate International Full timeJoin a dynamic gaming environment where you’re not just answering calls or responding to messages—you’re creating memorable, VIP-worthy experiences! As a Customer Service Agent in Johannesburg, you’ll be at the forefront of player satisfaction, delivering top-notch support for a leading force in the gaming industry. This role is for someone...
-
Support Agent
3 months ago
Johannesburg, South Africa Sage Full timeThe role is designed to empower our Sage 50C Accounting customers by delivering exceptional support. You’ll dive into the heart of our customers’ challenges, helping them clarify their issues, and systematically uncover the root causes through insightful analysis. Your mission? To find and evaluate solutions that not only resolve their concerns but do so...
-
Support Agent
5 months ago
Johannesburg, South Africa Isilumko Staffing Full timeJoin our team as a Customer Support Agent! Job requirements: - Must have Grade 12. - Excellent communication skills, both verbal and written. - Energetic and customer-oriented mindset. - Ability to handle customer enquiries and resolve issues efficiently. - Empathy and patience when dealing with diverse customer needs. - Familiarity with customer support...
-
Customer Support Specialist
1 month ago
Johannesburg, Gauteng, South Africa Paymentology Full timeAt Paymentology, we're looking for a skilled Customer Support Agent to join our Johannesburg team. As a key member of our support team, you'll provide high-level customer support to our clients across the globe.Your primary objective will be to ensure customer satisfaction by answering calls and resolving technical queries in a timely manner.To achieve this,...
-
Customer IT Support Specialist
2 months ago
Johannesburg, Gauteng, South Africa Isilumko Staffing Full time**Unlock Your Potential as a Customer IT Support Agent**We're seeking a talented individual to join our team as a Customer IT Support Agent/Front Desk Support. If you have at least 2 years of experience in a related field, along with a Diploma in IT and either an N+ Certification or MSCE Certification, we want to hear from you.**Key Responsibilities:**•...
-
Customer Support Agent
2 months ago
Johannesburg, South Africa NewGMedia Full timeAs a Customer Support Agent, you’ll have the opportunity to play a vital role in ensuring a positive experience for customers interacting with well-established brands in the iGaming industry. **Working Schedule**: - **Shift Pattern**: 6 days on (2x morning, 2x afternoon, 2x night), followed by 4 days off. **Skills & Qualifications Required**: - Minimum...
-
Operations & Customer Service Agent
5 months ago
Johannesburg, South Africa Employ Africa Group Full timeOur client is a rapidly growing marketplace disrupting the logistics industry across Europe. Due to significant existing and future growth, our client is looking for an **Operations & Customer Service Agent** to join their team. Working independently within a team, you will oversee the day-to-day operations of our logistics marketplace, ensuring bookings...
-
Customer Service Agent
5 months ago
Johannesburg North, South Africa SydSen Recruit Full timeGauteng, Johannesburg North - R8K - R10K Monthly Basic Salary (Medical Allowance + Provident Fund ) Customer Service Agent (Automotive) - Kempton, Johannesburg My client in the Automotive Industry is seeking a Customer Service Agent to join their team based in Johannesburg. **Minimum Requirements**: - MUST have Truck breakdown assistance experience -...
-
Customer Service Agent
5 months ago
Johannesburg, South Africa Helderberg Personnel Full timeMy client, a group of companies in the Supply Chain industry, has a vacancy for a dynamic Customer Service Agent with at least 1 year’s relevant experience to join their team in Boksburg. customer service|customer service agent **Requirements**: - Valid Code B drivers license and own transport - Matric Certificate - Knowledge of Parcel Perfect -...
-
Sales Support Agent
3 months ago
Johannesburg, South Africa Innovation Advance Full timeSeeking a Sales Support Agent for Our Esteemed Client in Fourways! Once upon a time, in the bustling heart of Fourways, Johannesburg, a dynamic company was on the lookout for a hero. Not just any hero, but a Sales Support Agent who could juggle tasks like a circus performer and generate quotes with the precision of a master chef.The Quest: Our client offers...
-
Sales Support Agent
3 months ago
Johannesburg, South Africa Innovation Advance Full timeSeeking a Sales Support Agent for Our Esteemed Client in Fourways! Once upon a time, in the bustling heart of Fourways, Johannesburg, a dynamic company was on the lookout for a hero. Not just any hero, but a Sales Support Agent who could juggle tasks like a circus performer and generate quotes with the precision of a master chef.The Quest: Our client offers...