Agent - Customer Back Office Support

Looking for an opportunity to put your charming personality and quick wit to work? Look no further! A company that provides the best, leading-edge global support services to a variety of international organisations has an exciting job opportunity for a **Customer Service Agent** to join their team in **Johannesburg**. You will form part of their high...

**Overview of the Role** - Assisting and supporting front-line staff (Store Agents) in their day-to-day operations, including both product and order processing - Assisting and coordinating with the respective sales teams - Handling of escalations that couldn’t be resolved at store level - Supporting sales staff in handling and documenting customer...

Electrical distributor looking for a Customer Support Agent to join their organisation.Develop relationships with customers by understanding their needs and providing excellent service by email, phone, videocon, and face-to-face from our branches. Responsibilities:Understand customer needs through their journey, from first contact to pre-sales to ongoing and...

**Join Our Team as a Customer IT Support Agent/Front Desk Support!**Are you passionate about providing exceptional customer service while diving into the dynamic world of IT support? We're seeking a talented individual to join our team as a Customer IT Support Agent/Front Desk Support. If you have at least 2 years of experience in a related field, along with...

**Join Our Team as a Customer IT Support Agent/Front Desk Support!**Are you passionate about providing exceptional customer service while diving into the dynamic world of IT support? We're seeking a talented individual to join our team as a Customer IT Support Agent/Front Desk Support. If you have at least 2 years of experience in a related field, along with...

To support the management team in the client’s Management department and to attend to escalated queries. To ensure the prompt resolution of member queries regarding all medical aid claims, telephonically and in writing.Key ActivitiesDefined legal, statutory and regulatory compliance is maintained at the required standardsOperational risk and governance...

To support the management team in the client’s Management department and to attend to escalated queries. To ensure the prompt resolution of member queries regarding all medical aid claims, telephonically and in writing.Key ActivitiesDefined legal, statutory and regulatory compliance is maintained at the required standardsOperational risk and governance...

**Overall Job Purpose** The purpose of this role is to plan, execute, monitor, develop & document all aspects pertaining to quality assurance and accreditation compliance for Capsicum Culinary Studio. **Core Functions**: - Implementing, developing, reviewing and improving the quality management function aligned to CCS accrediting bodies and partners. -...

Introduction: We are looking for an experienced Front & Back Office Supervisor to join our fast-paced retail environment, where every day is unique and interesting. The primary focus of the role is to supervise store operations through strong administrative skills, excellent customer service and stock management. Description: To effectively supervise the...

Gauteng, JHB - Central - R7 100 Basic Salary (Shift allowance, medical aid, funeral cover) Our client, a leading BPO is recruiting for customer services agents to manage international customer queries - billing, rate plan queries, technical support and troubleshooting, retentions and upselling. **Requirements**: 6 Months Call Centre Customer Services...

**Customer Service/Telesales Agents (Mulitple)** **Sandton** **Part time** **Job Details**: - Rate per hour is R44. - Work when scheduled, this is not an everyday job. - Sales Call Center. **Requirements**: - Matric - Minimum 1 years customer service and telesales experience. - Must be available on short notice. - Clear Criminal record. - MS Office...

Join our team as a Customer Support Agent! Are you energetic, customer-focused, and ready to make a difference? We are seeking dynamic individuals to provide top-notch support and create positive experiences for our valued customers. Join us in delivering exceptional service and building lasting relationships. Apply now and be the frontline of our customer...

Introduction Our client who is a MSP based in Rivonia is looking for a Desktop Support Agent. The Desktop Support Agent will be responsible for technical implementation activities which include installations, O365 licencing/provisioning, and PBX licence/extension assignments and renewal of all client domains for clients as required. This to ensure that end...

To manage an operational team to ensure that Service Level Agreements and operational targets are achieved and exceeded. Manage and develop team to ensure continuous growth. Build relationships with relevant stakeholders and effectively address queries and disputes.Key ActivitiesEnsure that SLAs are met and take appropriate actions/steps where necessary and...

Develop relationships with customers by understanding their needs and providing excellent service by email, phone, videocon, and face-to-face from our branches. Responsibilities:Understand customer needs through their journey, from first contact to pre-sales to ongoing and after-sales support.Manage first contact with prospective customers by evaluating...

Develop relationships with customers by understanding their needs and providing excellent service by email, phone, videocon, and face-to-face from our branches. Responsibilities:Understand customer needs through their journey, from first contact to pre-sales to ongoing and after-sales support.Manage first contact with prospective customers by evaluating...

Our Company is currently seeking the skills and expertise of a vibrant and energetic Customer Service Agent, based in Johannesburg. **Key duties and responsibilities (including but not limited to)**: - Process all customer transactions accurately and timeously. Manage orders from entry to finalisation. - Manage all customer feedback requirements regarding...

Our client in the Truck Industry is seeking a Customer Service Agent with a technical/call-center background in breakdown assistance. This position will be based at their HQ in Isando. **Duties**: - Manage a large number of incoming/ outgoing calls. - Generate red alerts and escalation to higher management within a reasonable time frame. - Building...

We have an exciting opportunity available as a Customer Service Agent. Your duties will include identifying and understanding customer needs and providing an excellent customer experience. You will assist with fibre queries. **Requirements**: - Grade 12 - 6 to 12 months Customer Service experience dealing with fibre - Attention to detail - Good...

OmTalent is looking for reliable, tech savvy and well spoken individuals to work as **an IT technical support agent** at our operations centre based in Woodmead, Sandton. You will be required to assist our clients with technical IT issues via the phone as well as on our backend systems. Problem-solving and technical skills are essential. You would be...