Agent - Customer Back Office Support

Operates within Customer Experience and Operations/CXO and is responsible for all MTN second line support across touchpoints that are related (but not limited to) MTN products & services, billing & account management, credit control, collections, sales, partner & channel support, customer retentions, MNP, Network & Coverage, fraud, device & technical...

**Main duties and responsibilities**: - Data capturing of customer information, with a reduced element of error with accuracy and attention to detail in processing work - Take ownership of service level standards and ensure they are reached consistently, accurately executing policies and procedures related to service delivery in Operations and other areas -...

The Customer Relations Officer will be responsible for the front-of-house activities, as well as facilitating and implementing the administrative and customer service roles and function as it pertains to student relations, industry partners and stakeholders **Keys Result Areas** - Academic Operations and Customer Support - Campus Operations and Team...

Looking for an opportunity to put your charming personality and quick wit to work? Look no further! A company that provides the best, leading-edge global support services to a variety of international organisations has an exciting job opportunity for a **Customer Service Agent** to join their team in **Johannesburg**. You will form part of their high...

**Overview of the Role** - Assisting and supporting front-line staff (Store Agents) in their day-to-day operations, including both product and order processing - Assisting and coordinating with the respective sales teams - Handling of escalations that couldn’t be resolved at store level - Supporting sales staff in handling and documenting customer...

TransUnion's Job Applicant Privacy Notice **What We'll Bring**: The BFS back-office coordinator will be responsible for the non-customer facing actions to fulfil a client data breach event as well as coordinating and giving timely updates to all stakeholders. **What You'll Bring**: - Receives instruction from Sales or Breach IC with all relevant actions -...

We are your premier provider of innovative mobile trailers, refrigerators, kitchens, and classrooms designed to meet Manufactured Trailer needs for South Africa. We are currently looking for a Customer support agent to support our small team to provide support for the external sales team. Job purpose: - Resolve customer enquiries, concerns, and issues in a...

Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team, and experience to rapidly issue and process Mastercard, Visa, and UnionPay cards across more than 50 countries, at scale. Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence, and richer,...

Welcome to Rentoza! We're a South African company that's changing the game in e-commerce. Our subscription service for digital goods and appliances is making access, affordability, and flexibility a reality for our customers. **The Role**: We are looking for a Senior Customer Support Agent to join our dynamic team and help deliver a world class digital...

Duties & Responsibilities Supports field teams with technical support Monitoring all technical requests received Acknowledge of technical request from customer or Supporting structures Troubleshoot technical issues Diagnose and assist with technical issue Resolve technical issue or refer to service delivery agent and service coordinator for further...

**Duties and Responsibilities**: - New Employee Onboarding & Payroll/HR Administration - Oversees the foreign national approval and tracking (i.e. permit expiry dates, etc.) process on campus for fixed term staff and ensures that no offers are made prior to receiving pre-approval from National HR in line with the provisions of the Foreign National...

**Overall Job Purpose**: This is for a position that is a natural technical progression from the Senior ICT Support role. It is a role with additional responsibility whereby national oversight of a technical nature is required for one or more brands. Responsible for administration, the co-ordination, configuration, installation, documentation and management...

2-3 Month Seasonal Contract Dutch Customer Service Agents Required in Western Cape to Start ASAP!! If you are Dutch -speaking & passionate about exceptional Customer Service, then we would like to hear from you! - Job Description- - Customer focused, results orientated individuals with sound problem-solving & inter-personal skills, to deliver effective...

SEEKING**:Customer **Support Agent** FOR: Full-Time Position REMUNERATION: Competitive Salary ABOUT US: Trade Shield is a fast-growing tech start-up that harnesses the power of AI to provide our clients with powerful insights into the credit they extend to businesses. Trade credit drives business in global markets and Trade Shield aims to be the leading...

SEEKING**:Customer **Support Agent** FOR: Full-Time Position REMUNERATION: Competitive Salary ABOUT US: Inoxico is a fast-growing fintech company that provides predictive analytics on trade credit. Trade credit is a key source of growth capital in developing markets and we help our clients increase their trade credit profitability by providing them with...

We are looking for an experienced Front & Back Office Supervisor to join our fast-paced retail environment, where every day is unique and interesting. The primary focus of the role is to supervise store operations through strong administrative skills, excellent customer service and stock management. To effectively supervise the front and back office staff...

Genesis Digital, a fully remote SaaS company, wants empathetic, tech-savvy agents to provide technical support for our Customer Support department. Please note that **this role is for shift 1**, with a start time of 6:00 - 8:00 AM Pacific, M-F with the rotation of working one or two weekends out of the month. **For Romanian and South African applicants,...

The role is designed to empower our Sage 50C Accounting customers by delivering exceptional support. You’ll dive into the heart of our customers’ challenges, helping them clarify their issues, and systematically uncover the root causes through insightful analysis. Your mission? To find and evaluate solutions that not only resolve their concerns but do so...

Our client who is a MSP based in Rivonia is looking for a Customer Support Agent, to provide first tier technical support to their users for hardware, software, and IT related issues and perform Service Desk duties as needed. The Company is a technology driven company and make use of technology to better aid and support their clients. We're are looking for...

**Job Description**: Your Mission: As a Customer Services Agent, you'll deliver world-class support to Sage customers, helping them define, diagnose, and resolve issues efficiently. You'll provide tailored solutions that minimize disruption while empowering our customers to get the most out of their software. Along the way, you'll collaborate with advisors,...