Helpdesk Administrator

3 days ago


Cape Town, South Africa Staff Solutions Full time

**Western Cape**, Cape Town**

**Negotiable - Negotiable Monthly Cost To Company (Market related)**

**VACANCY ALERT**
**Our client in the hygiene sector seeks to employ a Helpdesk Administrator to join their team in Cape Town, Bellville region.**

**Duties**:
***
- **Liaising with customers.**
***:

- **Assisting the Service & General Managers where required.**
***:

- **Coordinating the flow of paperwork and tickets by following up on national call center, ad-hoc & maintenance tickets.**
***:

- **Capturing of stores return vouchers.**
***:

- **Checking of daily route slips and administration of routing**
**information.**
***:

- **Logging of tickets.**
***:

- **Developing & maintaining of customer base.**
***:

- **Report any delays in the execution of tickets to the Service Manager and General Manager.**
***

**Requirements**:
***
- **Grade 12**
***:

- **1 Years’ service-related experience (call center experience) is advantageous**
***

For more information please contact:
**Chane Tessner



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