Helpdesk Operator

**Required**: - Matric (Must) - Relevant degree or diploma Equivalent (added advantage) - A minimum of 3 years’ property experience - Strong Proficiency in relevant computer packages (MS Office) and software packages (PIMS & MyBuildings) **Responsibilities**: **Helpdesk**: - Attend to daily logged calls on the helpdesk/MyBuildings. - Logging and...

**Listing reference**: 016709**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:Office Support**Location**:Cape Town - **Contract**:Permanent**EE position**:Yes**Introduction** - An exciting opportunity as Helpdesk Operator has become available at New Clicks SA (Pty) Ltd. The role will be based in...

**Position Summary**: **Industry**:Wholesale & Retail Trade **Job category**:Office Support **Location**:Cape Town **Contract**:Fixed Term Contract **Remuneration**:Market Related **EE position**:Yes **Brand**:Clicks Group Services **Introduction**: An exciting opportunity as Helpdesk Operator has become available at New Clicks SA (Pty) Ltd. The role...

**Brief Role Description** To efficiently capture and process customer requests in accordance with Service Level Agreements (SLA) **Key Performance Areas (Kpa's)** - Must be clear and audible on telephone and hand-held radio mediums. Well-spoken. - Issuing and managing logged jobs from the helpdesk to the supplier, technicians, and maintenance personnel. -...

Brief Role Description To efficiently capture and process customer requests in accordance with Service Level Agreements (SLA) Key Performance Areas (Kpa's) Must be clear and audible on telephone and hand-held radio mediums. Well-spoken. Must have a high level of e-mail etiquette and understand the professionalism of a draft or response of an e-mail. Issuing...

Job SummaryLebo Business Consulting (Pty) Ltd is seeking a highly skilled IT professional to implement and operate an efficient SKAO Helpdesk function. As a Helpdesk Operations Expert, you will be responsible for providing technical support and assistance to staff, ensuring the security and integrity of IT systems, and designing infrastructure...

**Job title**: Helpdesk Manager **Reporting to**:Technical Operations Manager **Location**: Cape Town **ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY'S EE TARGETS** **WHAT WE DO** Lula is an innovative and human-focused FinTech company on a mission to help small businesses optimise their cash flow. Our purpose is to help SMEs...

**Job Advert Summary**: Respond to orders, general customer inquiries, invoice questions, and customer complaints. - Logging and follow-up of complaints or other requests received from tenants for services to be rendered. - Checking and advising the PSM on the client’s mandates - Ensuring supporting documents are attached to Helpdesk/My Buildings...

**Background** Dudobi, an established UK-based managed service provider is looking to grow its local South African team. Established in 2000, the company designs, builds, and manages secure cloud-based solutions for its B2B clients in Europe and Africa. From cloud infrastructure to VoIP, Microsoft 365, co-managed services, desktop support, cloud security,...

Support Engineer Job SummaryData Centrix seeks an experienced Helpdesk Operations Manager to join our technical support team. As a key member of our support group, you will be responsible for delivering exceptional customer service and resolving complex technical issues.Key Job DutiesFunction as the initial point of contact for customers requiring technical...

Job Description:Lead the Charge: Oversee their helpdesk operations and ensure their customers are always smiling!Inspire Your Team: Mentor and motivate their tech wizards to deliver top-notch support!Create Awesome Processes: Develop and implement support processes that make them the talk of the town!Skills and Experience:Proven experience in helpdesk...

Job Description: Lead the Charge: Oversee their helpdesk operations and ensure their customers are always smiling!Inspire Your Team: Mentor and motivate their tech wizards to deliver top-notch support!Create Awesome Processes: Develop and implement support processes that make them the talk of the town!Skills and Experience: Proven experience in helpdesk...

**Junior Helpdesk Support** **Junior Helpdesk Support** Region: Mowbray, Cape Town To start: As soon as possible At Masthead (Pty) Ltd, our passion is keeping businesses in business. As a national supplier of compliance and practice management services to independent financial advisors and other licensed financial service providers (FSPs), we know this can...

Job Description: Lead the Charge: Oversee their helpdesk operations and ensure their customers are always smiling Inspire Your Team: Mentor and motivate their tech wizards to deliver top-notch support Create Awesome Processes: Develop and implement support processes that make them the talk of the town Skills and Experience: Proven experience in helpdesk...

Delight our clients with a friendly, quick and helpful experience Provide the client with basic remote troubleshooting Escalate tickets that require senior helpdesk engineer support Communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue Submit overtime, training and status...

**What We're Looking For**: We are looking for a highly organized, computer and/or tech enthusiast looking to take that next step into an amazing career with great people. The IT Helpdesk Provisioning Associate is responsible for assisting with all IT operations surrounding the on-boarding and off-boarding of new and existing 2U employees. This individual...

At 2U, we are all in on purpose. We are motivated by our mission - to eliminate the back row in education - and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world's leading online learning platform, 2U powers more than 4,000 online higher education offerings - from free courses to full...

**Position Summary**: We are seeking a highly motivated **Helpdesk Technician **to support our Infrastructure and Service desk in Atlanta. The purpose of the Infrastructure Support Engineer role is to provide technical expertise to support the service desk and maintain infrastructure for the organization in the EMEA offices. This is an internal...

**A LITTLE BIT ABOUT Boldr**: - Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. - We are a global team, united by our desire to connect diverse people with common values for boldr impact. - We employ just over a thousand team members...

**We Want You**: **You Bring**: - Diploma or Degree in Computer Systems (advantageous). - At least 3 years’ experience in supervising or team lead within a service desk/help desk environment, infrastructure remote support. - Microsoft Technology Associate (MTA) or Microsoft Technology Associate (MCSA) (advantageous). - Microsoft Systems Engineer (MCSE)...