Contact Centre Consultant

Advert reference: click_014144 Advert status: Online - **Position Summary**: **Industry**:Wholesale & Retail Trade **Job category**:Call Centre and Telesales **Location**:Cape Town **Contract**:Permanent **Remuneration**:Market Related **EE position**:Yes **Brand**:Clicks Group **Introduction**: To provide the required level of customer service to...

Situated within the Central Reservations contact centre office for this luxury international 5* brand based in Cape Town. Hospitality experience within a luxury brand. **Business Unit or Division**: Central Reservations, Europe Responsible to: Director of Customer Contact, NEAA & SE **Responsible for**: **Contact Centre Team** **Scope & Purpose**: -...

Job Title: Contact Centre Agent Location: CapeTown Job Type: Full-time Reports to: Contact Centre Manager & appropriate Director These are new roles for a client that is establishing a Cape Town contact centre operation. They will be looking for a manager in the fulness of time and they are hoping that one of the initial Two agents will have the right...

**Listing reference**: 017985**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:Call Centre and Telesales**Location**:Cape Town - **Contract**:Fixed Term Contract**Remuneration**:Market Related - **EE position**:Yes**Introduction** - To provide the required level of customer service to Clicks Group...

**Job Overview:**Fempower is a dynamic and growing company that is seeking a highly skilled and experienced professional to fill the role of Contact Centre Operations Manager. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of the contact centre, including supervising staff, monitoring performance...

We are seeking Lead Generation Contact Centre Consultants to generate leads for our clients, prominent financial services brands in the insurance sector. Effective communication skills are crucial for this role. As a growing company, there is exceptional growth potential for the right people. If you believe that, you are such a person and are up to the...

Centre Recruit Consultants is a leading financial services firm seeking an experienced Financial Manager to join our team in Cape Town.We offer a competitive salary of R550,000 - R650,000 per annum, depending on experience.About the Role:Job Summary: We are looking for a highly skilled Financial Manager to oversee our financial operations and ensure accurate...

Our international client is looking for a Contact Centre Advisory to be based in the Cape Town area. This will be a permanent position.Requirements:Must be fluent in German.Shift work required (UK GMT)Monday to Friday: 08h00 – 20h00Saturday & Sunday: 09h00 – 18h00Experience is not necessarily required as training will be provided but this will be a...

Our Client in the transport industry is seeking motivated Contact Centre Consultant Interns to join their team. This role offers a fantastic opportunity to develop your skills in customer service, communication, and problem-solving. **Key Responsibilities**: - Ticket sales - Handling Enquiries - Handling Complaints - Cash-ups - General Contact Centre...

**Job Number** - 71808 **Job Type** - Permanent **Job Title** - Contact Centre Sales Expert **Computer Skills** - Sales **Industry** - Call Centre **City** - Cape Town **Province** - Western Cape - Do you have a flair for International Inbound Sales?- Our Company is seeking charismatic Sales Experts to work on an International Inbound Sales Campaign....

At RecruitCo (Pty) Ltd, we are seeking an experienced Contact Centre Advisory to be based in Cape Town. This is a permanent position with an estimated annual salary of R600,000 - R800,000.Job OverviewThe successful candidate will be responsible for providing advisory services to our clients on their contact centre operations. They will work closely with our...

Isilumko Staffing (JHB) is recruiting for a Contact Centre Relief Worker to join their team in the insurance industry. This is a fantastic opportunity for individuals who want to gain experience in a dynamic contact centre environment while working on a short-term contract basis.The ideal candidate will possess excellent communication skills, a strong...

**REPORTS TO**:OPERATIONAL EXECUTIVE **MAIN PURPOSE OF JOB**: The overall purpose of the position is to effectively manage and improve the functions of the Operations Contact Centres (Customer Contact Centres and Central Monitoring Centres) and all related functions for Fidelity ADT Coastal Region. To align these functions to the strategic objectives of the...

**MAIN PURPOSE OF JOB**: To provide superior service to internal and external customers via all contact channels and all media. **QUALIFICATION & EXPERIENCE**: - Matric - Customer Service experience in a Call Centre environment would be advantageous - Computer literacy essential (MS Word, Excel, Outlook, Listener) **Responsibilities and Duties**: **1....

Key Duties & Responsibilities · Dealing with both inbound and outbound calls · Talking to new and existing customers regarding their accounts · Booking appointments and completing care calls. · Processing orders for customers · Updating customer accounts · Following agreed call scripts · Updating databases with customer details · Working towards...

**Overall purpose of the job**:As the Contact Centre Sales Manager you will be accountable for the daily running and management of the Call Centre Sales Services through the effective use of resources. This will include Inbound, Outbound, and Digital Campaigns The Call Centre Manager ensures that the operations support Fidelity Services strategic plans and...

A managed care company based in Cape Town is recruiting for a professional, motivated and well-spoken Contact Centre Agent to fill this vacancy. **Job Purpose**: The key objective of the role is to identify and understand customer needs, delivering a first-class customer service to increase the profitability of the business while remaining committed to...

We are searching for a dynamic and results-driven CX Contact Centre Agent to contribute to the success of SA Commercial (Pty) Ltd. As a member of our contact centre team, you will play a vital role in ensuring that our customers receive top-notch service and support.Key ResponsibilitiesHandle inbound and outbound calls, providing solutions to customer...

We are currently seeking a skilled Customer Service Contact Centre Representative to join our team at Isilumko Staffing (JHB). Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales.Key Responsibilities:Conduct outbound calls to customers to promote products and servicesProvide...

Key Duties & Responsibilities· Dealing with both inbound and outbound calls· Talking to new and existing customers regarding their accounts· Booking appointments and completing care calls.· Processing orders for customers· Updating customer accounts· Following agreed call scripts· Updating databases...