Contact Centre Relief Worker
1 day ago
Isilumko Staffing (JHB) is recruiting for a Contact Centre Relief Worker to join their team in the insurance industry. This is a fantastic opportunity for individuals who want to gain experience in a dynamic contact centre environment while working on a short-term contract basis.
The ideal candidate will possess excellent communication skills, a strong background in customer service, and the ability to work well under pressure. As a relief worker, you will be required to work on a temporary basis for a period of 2-3 weeks.
Key responsibilities include:
- Providing exceptional customer service to clients via phone, email, and other communication channels.
- Working collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
- Maintaining accurate records of customer interactions and transactions.
Requirements:
- Grade 12 / Matric certificate
- At least 1-2 years of call centre experience
- Must be unemployed and available to start immediately
- Strong communication and problem-solving skills
- Ability to work flexible hours, including evenings and weekends
Salary: R 18,000 - R30,000 per month, dependent on experience.
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