Contact Centre Relief Worker

1 day ago


Cape Town, Western Cape, South Africa Isilumko Staffing (JHB) Full time

Isilumko Staffing (JHB) is recruiting for a Contact Centre Relief Worker to join their team in the insurance industry. This is a fantastic opportunity for individuals who want to gain experience in a dynamic contact centre environment while working on a short-term contract basis.

The ideal candidate will possess excellent communication skills, a strong background in customer service, and the ability to work well under pressure. As a relief worker, you will be required to work on a temporary basis for a period of 2-3 weeks.

Key responsibilities include:

  • Providing exceptional customer service to clients via phone, email, and other communication channels.
  • Working collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
  • Maintaining accurate records of customer interactions and transactions.

Requirements:

  • Grade 12 / Matric certificate
  • At least 1-2 years of call centre experience
  • Must be unemployed and available to start immediately
  • Strong communication and problem-solving skills
  • Ability to work flexible hours, including evenings and weekends

Salary: R 18,000 - R30,000 per month, dependent on experience.



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