Contact Centre Advisory

Our international client, a leading company in the industry, is seeking a highly skilled Contact Centre Advisory to join their team at RecruitCo (Pty) Ltd in the Cape Town area. This is a permanent position that offers a unique opportunity to work with a global organization.Key Responsibilities:Provide expert advisory services to clients in the contact...

We are seeking a skilled Contact Centre Advisory to join our team at RecruitCo (Pty) Ltd in Cape Town. This is a permanent position that requires a strong understanding of customer service principles and the ability to work effectively in a fast-paced environment.Key Responsibilities:Provide expert advice to clients on contact centre operations and...

**Sagen Advisory Recruitment company** is recruiting a highly skilled and motivated Centre Manager to join the team of a reputable property development and management company, known for its commitment to excellence. With a diverse portfolio of properties and centers, they strive to create exceptional environments that meet the needs of their tenants and...

**Company Description**: **Sagen Advisory** **Recruitment** company is recruiting a highly skilled and motivated Centre/Property/Portfolio Manager to join the team of a reputable property development and management company, known for its commitment to excellence. With a diverse portfolio of properties and centers, they strive to create exceptional...

Situated within the Central Reservations contact centre office for this luxury international 5* brand based in Cape Town. Hospitality experience within a luxury brand. **Business Unit or Division**: Central Reservations, Europe Responsible to: Director of Customer Contact, NEAA & SE **Responsible for**: **Contact Centre Team** **Scope & Purpose**: -...

**Job Number** - 71808 **Job Type** - Permanent **Job Title** - Contact Centre Sales Expert **Computer Skills** - Sales **Industry** - Call Centre **City** - Cape Town **Province** - Western Cape - Do you have a flair for International Inbound Sales?- Our Company is seeking charismatic Sales Experts to work on an International Inbound Sales Campaign....

**MAIN PURPOSE OF JOB**: To provide superior service to internal and external customers via all contact channels and all media. **QUALIFICATION & EXPERIENCE**: - Matric - Customer Service experience in a Call Centre environment would be advantageous - Computer literacy essential (MS Word, Excel, Outlook, Listener) **Responsibilities and Duties**: **1....

**REPORTS TO**:OPERATIONAL EXECUTIVE **MAIN PURPOSE OF JOB**: The overall purpose of the position is to effectively manage and improve the functions of the Operations Contact Centres (Customer Contact Centres and Central Monitoring Centres) and all related functions for Fidelity ADT Coastal Region. To align these functions to the strategic objectives of the...

Advert reference: click_014144 Advert status: Online - **Position Summary**: **Industry**:Wholesale & Retail Trade **Job category**:Call Centre and Telesales **Location**:Cape Town **Contract**:Permanent **Remuneration**:Market Related **EE position**:Yes **Brand**:Clicks Group **Introduction**: To provide the required level of customer service to...

**Listing reference**: 017084**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:Call Centre and Telesales**Location**:Cape Town - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - To provide the required level of customer service to Clicks Group customers, to...

A managed care company based in Cape Town is recruiting for a professional, motivated and well-spoken Contact Centre Agent to fill this vacancy. **Job Purpose**: The key objective of the role is to identify and understand customer needs, delivering a first-class customer service to increase the profitability of the business while remaining committed to...

Job Title: Operations Agent: Sales Contact CentreJob Summary:We are seeking a highly motivated and results-driven Sales Contact Centre Agent to join our team at WNS Global Services. As a key member of our sales team, you will be responsible for facilitating sales via the telephone, handling inbound and outbound calls, and providing exceptional customer...

**Overall purpose of the job**:As the Contact Centre Sales Manager you will be accountable for the daily running and management of the Call Centre Sales Services through the effective use of resources. This will include Inbound, Outbound, and Digital Campaigns The Call Centre Manager ensures that the operations support Fidelity Services strategic plans and...

Purpose of the Job The purpose of the Contact Centre Support Specialist role is to execute key general support activities, in cooperation with and under the direction of the Head of Customer Contact Centre & Experience, Senior Manager Contact Center Operations and the leadership team. The role provides efficient, proactive, comprehensive administrative...

The Biodiversity Law Centre (“the Centre”) is looking for an attorney to join the organisation in its Cape Town office. This exciting position is for an admitted attorney with at least 3 years’ litigation and legal advocacy experience, post admission, and who shares the Centre’s vision of flourishing indigenous species and ecosystems that support...

Job DescriptionRole Purpose This role is ideal for a talented, motivated and dynamic Sales Call Centre Operations Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Sales and Customer Centric Team Leaders (Assistant Managers) to deliver against client and internal business deliverables (KPIs, CBBs and SLAs) in...

**Contact Centre NQF 2 - Learnership for Individuals with Disabilities (Cape Town)** Our client is looking for individuals to participate in a Contact Centre Learnership. - Qualification: Contact Centre NQF 2 - Potential Start Date: TBC - Location: Cape Town - Stipend: R4000 - R5000 **Position Requirements**: - Matric (Grade 12/National Senior...

Attention all Leaders and Trailblazers! Are you ready to embark on an exhilarating journey with amplify5? As we take on new and exciting partnerships, we are seeking vibrant, experienced, and passionate Leaders to join our Team. At amplify5, we're not just building a workplace - we're creating a vibrant, high-performing centre with a culture that's...

Job Title: Operations Manager: Sales Contact Centre LeadJob Summary:WNS Global Services is seeking a highly motivated and experienced Sales Contact Centre Operations Manager to lead our Sales Contact Centre team. As a key member of our operations team, you will be responsible for creating a positive environment and culture with an engaged team aimed at...

We are an established International Courier Company seeking to give young individuals from designated groups, with mínimal experience an opportunity to join our Training programme within our Contact Centre and equip themselves with skills that will enable them to work in a contact Centre environment. The position will be based at our office in Airport...