CX Contact Centre Agent

We are currently seeking Sales Agents to provide a telephone-based sales booking service. The successful sales agent  key role is to deliver a first-class service to our blue-chip clients ensuring their revenue generation is maximized thoroughly. To provide help, advice, and guidance to new and existing customers, so that the customer makes the right and...

Key Duties & Responsibilities · Dealing with both inbound and outbound calls · Talking to new and existing customers regarding their accounts · Booking appointments and completing care calls. · Processing orders for customers · Updating customer accounts · Following agreed call scripts · Updating databases with customer details · Working towards...

Job Title: Contact Centre Agent Location: CapeTown Job Type: Full-time Reports to: Contact Centre Manager & appropriate Director These are new roles for a client that is establishing a Cape Town contact centre operation. They will be looking for a manager in the fulness of time and they are hoping that one of the initial Two agents will have the right...

Key Duties & Responsibilities · Dealing with both inbound and outbound calls · Talking to new and existing customers regarding their accounts · Booking appointments and completing care calls. · Processing orders for customers · Updating customer accounts · Following agreed call scripts · Updating databases with customer details · Working towards...

A managed care company based in Cape Town is recruiting for a professional, motivated and well-spoken Contact Centre Agent to fill this vacancy. **Job Purpose**: The key objective of the role is to identify and understand customer needs, delivering a first-class customer service to increase the profitability of the business while remaining committed to...

**Job description** Outworx is looking for Inbound Sales Agents for a leading International UK campaign. **RESPONSIBILITIES**: - Telephonically make and receive calls to clients. - Follow up with potential customers in a timely manner as necessary. - Adhere to internal sales processes. - Working to meet and exceed personal and team goals. - Promote a...

Job Title: Contact Centre AgentLocation: Cape TownJob Type: Full-timeReports to: Contact Centre Manager & appropriate DirectorThis is an exciting opportunity to join our team at The Legends Agency as a Contact Centre Agent. We are looking for a highly motivated and customer-focused individual to join our team and contribute to the success of our contact...

**Job description** Outworx is looking for Inbound Sales Agents for a leading International UK campaign. **RESPONSIBILITIES**: - Telephonically make and receive calls to clients. - Follow up with potential customers in a timely manner as necessary. - Adhere to internal sales processes. - Working to meet and exceed personal and team goals. - Promote a...

**CX Agents Required to start Immediately** We are currently seeking CX Agents to provide a telephone-based sales booking service. The successful sales agent key role is to deliver a first-class service to our blue-chip clients ensuring their revenue generation is maximized thoroughly. To provide help, advice, and guidance to new and existing customers, so...

**Overall purpose of the job**:As the Contact Centre Sales Manager you will be accountable for the daily running and management of the Call Centre Sales Services through the effective use of resources. This will include Inbound, Outbound, and Digital Campaigns The Call Centre Manager ensures that the operations support Fidelity Services strategic plans and...

NCR Management Centre, an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to assume the responsibility as a Call Centre Agent - reporting to the Floor Manager.The successful candidates are required to have excellent verbal and written communication skills in English. A second and third language would be advantageous to...

URGENT: Contact Centre Agents (Temp) in Belville Our client in the insurance industry is looking at recruiting Contact Centre Agents on a Relief Worker (Temp) bases for a period of 2 to 3 weeks for a project. Please see the minimum requirements for this role: Grade 12 / MatricAt least 1 to 2 years call centre experienceMust be unemployedMust be used to...

URGENT: Contact Centre Agents (Temp) in Belville Our client in the insurance industry is looking at recruiting Contact Centre Agents on a Relief Worker (Temp) bases for a period of 2 to 3 weeks for a project. Please see the minimum requirements for this role: Grade 12 / MatricAt least 1 to 2 years call centre experienceMust be unemployedMust be used to...

Job Title: Operations Agent: Sales Contact CentreJob Summary:We are seeking a highly motivated and results-driven Sales Contact Centre Agent to join our team at WNS Global Services. As a key member of our sales team, you will be responsible for facilitating sales via the telephone, providing exceptional customer service, and driving business growth.Key...

Job Title: Operations Agent: Sales Contact CentreRole Purpose:The ideal candidate will be a talented and motivated inbound sales and service centric Call Centre Agent who enjoys facilitating sales via the telephone. They should be well-versed in inbound and/or outbound call handling, sales and service. The agent will be dealing with motivated car sellers who...

**MAIN PURPOSE OF JOB**: To provide superior service to internal and external customers via all contact channels and all media. **QUALIFICATION & EXPERIENCE**: - Matric - Customer Service experience in a Call Centre environment would be advantageous - Computer literacy essential (MS Word, Excel, Outlook, Listener) **Responsibilities and Duties**: **1....

URGENT: Contact Centre Agents (Temp) in Belville Our client in the insurance industry is looking at recruiting Contact Centre Agents on a Relief Worker (Temp) bases for a period of 2 to 3 weeks for a project. Please see the minimum requirements for this role: - Grade 12 / Matric - At least 1 to 2 years call centre experience - Must be unemployed - Must be...

NCR Management Centre, an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to assume the responsibility as a Call Centre Agent - reporting to the Floor Manager. The successful candidates are required to have excellent verbal and written communication skills in English. A second and third language would be advantageous to...

**Quality Analyst** Exciting Opportunity for an All Star to join the US client Leaders in aiding the development of the department. We are looking for our next Quality Analyst. **What will you be doing?** - Ensure compliance with company quality standards on all contact channels while monitoring key performance metrics to improve call quality. - Analyze...

If you’re a customer service professional with an interest in property and enjoy helping people, we’d love to hear from you!Apply now with your CV and join us in delivering top-tier customer experiences in a fast-growing industry.  Location: Wynberg Cape Town, South AfricaAbout the Role: We’re looking for a proactive and customer-focused CX Agent to...