Guest Relations Officer
2 weeks ago
**Kendrick Recruitment is now seeking a Guest Relations Officer for a 5* Safari Lodge **on a Private Reserve close to Gqeberha/Port Elizabeth in the Eastern Cape. The role of the Guest Relations Officer is to form an important link between the guests and the service that are provided. The primary purpose of the role is to assit the daily lodge operations. The position requires a high level of guest contact, good communication with the rest of the team members to ensure that all requests are follow through and taking a host management role as required along with the other member of the management team
If you are interested in the above role here is what you need to have to be considered:
- Hotel Diploma or Certificate
- Worked in 5 star establishment for at least 2 years
- Experience in Opera and GAAP
- Fluent in English
- A passion for 5* Service
- Drivers Licence
You will also need the following skills:
- Great planning and organising skills with the ability to finish tasks
- Hands on approach
- Sensitive to cultural issues/ patient with team members
- Highly sociable and confident when meeting new people and able to entertain / host
- Understand the concept of under promising and over delivering
- Confident and able to react swiftly in coming up with solutions to challenges
- Anticipating guests needs and facilitating the small touches that enhance the guest experience
- Sense of ownership and pride for the guest experience
- Good eye for detail and the special touches required
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Guest Relations Liason
2 days ago
Grahamstown, South Africa HotelJobs.co.za Full timeWe are noew in search for a Guest Relationist. A keen eye and attention to detail is paramount in achieving the work goal with a smile on your face. The ideal opportunity as a stepping stone in Lodge Management. **Competencies** - High level of competency in spoken and written English - Good working knowledge of GAAP, Opera and Ms Office etc (Intermediate...
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Guest Service Coordinator
1 week ago
Grahamstown, South Africa HotelJobs.co.za Full time**Key Responsibilities**: - Oversee daily operations of the restaurant, bar, cellar and lounge area - Manage the stock and storerooms for these areas - Take weekly and monthly stock of all equipment and products - Ensure high levels of customer satisfaction through excellent service by the team - Manage and train staff to maintain high standards of...
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Guest Service Coordinator
5 hours ago
Grahamstown, South Africa HotelJobs.co.za Full time**GUEST SERVICE COORDINATOR WANTED - LUXURY GAME LODGE, GRAHAMSTOWN** Are you passionate about creating unforgettable experiences for guests? Kendrick Recruitment is on the hunt for a **Guest Service Coordinator** to join a stunning luxury game lodge in the heart of Grahamstown. If you thrive in a dynamic environment and love going the extra mile for...
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Guest Service Coordinator
1 week ago
Grahamstown, South Africa HotelJobs.co.za Full time**Responsibilities**: - Oversee daily operations of the restaurant, bar, cellar and lounge area - Manage the stock and storerooms for these areas - Take weekly and monthly stock of all equipment and products - Ensure high levels of customer satisfaction through excellent service by the team - Manage and train staff to maintain high standards of service -...
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Receptionist - Grahamstown
4 days ago
Grahamstown, South Africa HotelJobs.co.za Full timeLuxury Game Lodge close to Grahamstown is looking for a Receptionist to ensure efficient and smooth running of daily running of the front office. **Requirements**: - Excellent guest relations - Professional and well groomed - Must be accurate with all administration - Handling check in’s and check outs smoothly and efficiently - Exceeding guests’...
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Hospitality Manager
5 hours ago
Grahamstown, South Africa Farm Manager SA Full time**MINIMUM REQUIREMENTS** - Grade 12 - Formal qualification in Hotel/ Tourism Management advantageous - Proven experience in similar role - Knowledge and experience of OHS Act - Must have own vehicle/transport **KEY RESPONSIBILITIES** - Efficient management of day-to-day hospitality operations including hospitality, guest relations, staff rosters,...
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Assistant Lodge Manager
2 weeks ago
Grahamstown, South Africa Headhunters Full time**Our client, a luxury lodge / private game reserve based near Grahamstown (Eastern Cape), is looking for an experienced Assistant Lodge Manager.** **An awesome career opportunity awaits.** *** **Requirements**: - Qualification in Hotel Management Diploma/Certificate or equivalent. - At least 3 years of prior working experience in guest relations at a...
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Assistant Lodge Manager Wnr2747sgt
1 week ago
Grahamstown, South Africa HotelJobs.co.za Full timeWe are looking for an Assistant Lodge Manager for a 5 Star Lodge. 1. Minimum criteria required: - Qualification in Hotel Management Diploma/Certificate or equivalent - At least 3 years of prior working experience in guest relations at a similar 5-star Lodge/Hotel 2. Key Performance Areas of this position include: - Responsible for assisting the Lodge...
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Assistant Lodge Manager
7 days ago
Grahamstown, South Africa Headhunters Full time**Our client, a luxury lodge / private game reserve based near Grahamstown (Eastern Cape), is looking for an experienced Assistant Lodge Manager.** **An awesome career opportunity awaits.** *** **Requirements**: - Qualification in Hotel Management (Diploma/Certificate or equivalent). - At least 3 years of prior working experience in guest relations at a...
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Assistant Lodge Manager 3113
2 days ago
Grahamstown, South Africa What Next Recruitment Full timeWe are looking for an Assistant Lodge Manager for a 5 Star Lodge. 1. Minimum criteria required: - Qualification in Hotel Management Diploma/Certificate or equivalent - At least 3 years of prior working experience in guest relations at a similar 5-star Lodge/Hotel 2. Key Performance Areas of this position include: - Responsible for assisting the Lodge...
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Assistant Lodge Manager
1 week ago
Grahamstown, South Africa HotelJobs.co.za Full timeAre you a passionate and experienced hospitality professional looking for a new challenge? Kendrick Recruitment is currently seeking an Assistant Lodge Manager for our client, a prestigious 5-star lodge located in the Eastern Cape on the outskirts of Grahamstown. **Job Summary**: As the Assistant Lodge Manager, you will play a key role in ensuring the...
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Front Office Assistant
1 week ago
Grahamstown, South Africa HotelJobs.co.za Full timeMatric. Hospitaliity qualification ideal. Previous hospitality experience. Administration skills (basic lodge administration and orders, staff administration, guest stationery, basic accounting). Hardworking and courteous. Any catering, housekeeping, hosting or reservations experience will be an advantage. 5 STAR EXPERIENCE ESSENTIAL.
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Front Desk Assistant 5 Star Lodge
7 days ago
Grahamstown, South Africa Bright Placements Full timeMy client is looking for an enthusiastic, energetic, well presented and motivated individual to fill the position of Front Office Assistant. Applicants must be in possession of a valid driver’s license and have a minimum of 4 years’ experience in a relevant or related field. The ability to manage and communicate with staff and guests, as well as an in...
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Camp Manager
2 weeks ago
Grahamstown, South Africa HotelJobs.co.za Full time**Key Responsibilities**: - Warmly welcome and check-in all guests. - Coordinate daily activities and transfers for guests of all ages. - Ensure guest experiences align with Kwandwe Guest Experience guidelines, fulfilling special needs and requests. - Host all meals and guest events. - Handle daily, weekly, and monthly administrative duties, including...
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Front Desk Assistant 3078k
2 weeks ago
Grahamstown, South Africa HotelJobs.co.za Full timeA 5 Star Game Reserve is looking for an enthusiastic, energetic, well presented and motivated individual to fill the position of Front Office Assistant. Applicants must be in possession of a valid driver’s license and have a minimum of 4 years’ experience in a relevant or related field. The ability to manage and communicate with staff and guests, as...
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Camp Manager
1 day ago
Grahamstown, South Africa HotelJobs.co.za Full timeKendrick Recruitment are now seeking a strong Camp Manager for a 5* Luxury establishment based just outside Grahamstown. You will be responsible for the daily operations of the lodge, delivering 5 star luxury safari experiences to guests and management of staff. **Minimum qualification requirements**: - 5 year experience in 5 star lodge experience - Spoken...
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Assistant Lodge Manager 3 Month Contract
3 days ago
Grahamstown, South Africa HotelJobs.co.za Full timeKendrick Recruitment is now seeking an Assistant Lodge Manager for a 3 month contract for a luxury Game Lodge based outside of Port Elizabeth on a private reserve. Within this role, you will be responsible for the oversight of lodge operations and guest relations. **Requirements**: - Spoken and written English - Excellent knowledge of food and beverage -...
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Camp Manager
5 hours ago
Grahamstown, South Africa HotelJobs.co.za Full time**Kendrick Recruitment** is now seeking an experienced and dynamic **Camp Manager** for a prestigious **5-Star Luxury Safari Lodge** situated just outside **Grahamstown**. This role requires an individual who is passionate about delivering exceptional guest experiences whilst managing the day-to-day operations of the camp and staff efficiently. If you have a...
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Lodge Manager
7 days ago
Grahamstown, South Africa HotelJobs.co.za Full timeKendrick Recruitment are now seeking a Lodge manager for a luxury lodge in the Eastern Cape. **Key responsibilities and accountabilities**: - Warm welcome and check in of all guests - Guest management - coordinate daily activities and transfers for guests of all ages - Guest experiences - ensure guest expectations are exceeded; ensure all special needs and...
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Senior Lodge Manager
2 weeks ago
Grahamstown, South Africa HotelJobs.co.za Full timeKendrick Recruitment is now searching for a 5* experienced **Lodge Manager** for a 9-bedroomed **luxury 5* Game Lodge on a Big 5 reserve** near **Grahamstown, Eastern Cape.** **Key Outputs** - Meet every guest and ensure they know who is looking after them - Ensuring all organizational requirements around delivering a guest experience at the Lodge is...