Front Desk Assistant 3078k
2 days ago
A 5 Star Game Reserve is looking for an enthusiastic, energetic, well presented and motivated individual to fill the position of Front Office Assistant.
Applicants must be in possession of a valid driver’s license and have a minimum of 4 years’ experience in a relevant or related field.
The ability to manage and communicate with staff and guests, as well as an in depth knowledge of excel, ResRequest and a relevant reservations system like ResRequet or similar programs is essential.
The position entails the following duties and responsibilities:
- Manage and ensure the smooth operation of all aspects of Front Office/Central Reception
- Perform duties of a receptionist.
- Manage and maintain a high quality of service and physical standards of Front Office, laundry, buildings, vehicles and equipment
- Ensure daily timesheets and monthly time books are maintained and updated consistently.
- Liaise directly with all Lodges to discuss the day’s events and any special requests.
- Create, maintain and enhance effective working relationships
- Liaise between lodges, staff & network /IT support. Report any faults, follow up on jobs done & issue feedback.
- Basic IT support
Perform some duties with in the Safari shop
- Safari Shop stock control
- Ensuring the safari shops are stocked, neat and tidy at all times
- Accurate accounting and pricing of safari shop items
- Accurate stock take procedures including monthly reports
- Assisting Camp Managers when required with any guest delight events and/or requirements
Please forward a full CV, written references and a recent photo
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