Customer Sales and Service Support
4 weeks ago
A stimulating position is available for a vibrant, organised and professional person keen to support the sales and service function in an accounting and audit practice.
Recro is a cloud accounting, tax and audit practice using technology to empower our customers and service to help businesses grow. We love partnering with our awesome clients empowering them to grow their businesses using their numbers better.
In addition to your post-matric qualification, computer literacy and your 3 year’s relevant experience, do you have:
an eye for detail and accuracy
clear and succinct communication skills
a knack for keeping systems running slickly
a professional, friendly and positive demeanour and
a willingness to take initiative and participate
**Desired Experience & Qualification**
- Relevant Business Admin or related tertiary qualification
- 3+ years’ experience in a customer sales and service function
- Exceptional communication, verbal, written and organizational skills with all levels in an organisation
- Experience in a small business environment
- Detail-oriented, with the ability to manage multiple priorities and deadlines.
- Experience drafting complex sales quotations and an affinity for numbers
- Experience with CRM and ERP systems
- A Positive, outgoing demeanour
- A “Hunting Sales Attitude” and want to get step-by-step closer to making new deals;
- Personal development and want to invest in yourself to grow;
- Sense of urgency and process driven
- Knowledge of sales techniques and good negotiation skills
- Excellent planning, project management skills
- Stress resistant.
**Key roles**:
In this position you are responsible for:
- Owning the sales administration process from first contact, initial information gathering, meeting organisation to onboarding
- Generating sales quotes for our customers on quotation software to follow up and signing
- Set-up of prospect-generation campaigns
- Sales analytics tracking reporting
- On-boarding clients and document collection
- Ensuring ad-hoc work gets actioned and overall project management reporting collation
**Interested?**
- Your CV
- Qualifications and certificates
- ID or passport copy with clear photo
- (No agents please, thank you.)
**Job Types**: Full-time, Permanent
**Salary**: From R10,000.00 per month
Application Question(s):
- How many years of work experience do you have with Quotations?
- What is your level of proficiency in English?
- Have you worked with proposal software such as practice ignition/dealhub/panda docs?
- Are you based in Cape Town close to the Northern Suburbs?
**Experience**:
- CRM database work: 2 years (preferred)
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