Customer Services Manager

**Job Purpose** Ensure high quality customer service by delivering targets, objectives and customer. Pro-actively coordinate and manage our customer portfolio and build strong customer relationships within the import CS disciplines. Be an active participant in the continuous improvement of the department’s daily functions and procedures**.** **Primary...

Job PurposeEnsure high quality customer service by delivering targets, objectives and customer. Pro-actively coordinate and manage our customer portfolio and build strong customer relationships within the import CS disciplines. Be an active participant in the continuous improvement of the department's daily functions and procedures.Primary Job...

**Overview**: **Responsibilities**: **Sales Management**: - Develop and implement strategic sales plans to achieve company targets. - Lead the sales team to drive revenue growth and meet or exceed sales quotas. - Identify new business opportunities and markets for expansion. - Build and maintain strong relationships with key clients and partners. - Analyze...

Overall Purpose of the Job: To effectively manage the Client Services Department in terms of Client Liaison, Client Communications, Client Retention and administration. Dealing with client complaints/queries and management of staff.Minimum Qualifications and Experience: Matric / Grade 1 Tertiary qualification an advantage Relevant experience, and proven...

Overview:Responsibilities:Sales Management: Develop and implement strategic sales plans to achieve company targets. Lead the sales team to drive revenue growth and meet or exceed sales quotas. Identify new business opportunities and markets for expansion. Build and maintain strong relationships with key clients and partners. Analyze sales data and trends to...

Job DescriptionManage the local Customer Service team ensuring the development and delivery of a high quality and efficient customer service operation that limits reputation damage and meets the needs of the customer in line with business objectives, standards and regulatory requirements.Key Responsibilities Areas• Manage, coordinate and track the Customer...

Company DescriptionWNS (Holdings) Limited (NYSE:WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

**The following prerequisites and credentials are required for this role**: - A minimum of a high school diploma or its equivalent.**: - Prior experience in customer service or a related field is preferred.**: - Remarkable verbal and written communication proficiencies.**: - Strong problem-solving abilities and exceptional interpersonal skills.**: -...

Job DescriptionCSR Responsibilities Receive incoming calls from customers who have a policy related question Ability to interact and thrive in a fast-paced environment dealing with a high volume of calls and stressful situations Deliver appropriate sense of urgency when responding to customer requestsMaintain professional etiquette and provide exceptional...

Job DescriptionManage the local Customer Service team ensuring the development and delivery of a high quality and efficient customer service operation that limits reputation damage and meets the needs of the customer in line with business objectives, standards and regulatory requirements.Key Responsibilities Areas•    Manage, coordinate and track the...

**Overall Purpose of the Job**: Taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. **Responsibilities**: - Giving advice to prospective customers of the various Umsuka products on offer. - Addressing and resolving client...

**Overall Purpose of the Job**: To effectively manage the Client Services Department in terms of Client Liaison, Client Communications, Client Retention and administration. Dealing with client complaints/queries and management of staff. **Minimum Qualifications and Experience**: - Matric / Grade 12 - Tertiary qualification an advantage - Relevant...

The Department:Our foreign customer service teams consist of specialist hosts who have knowledge and understanding of the customers within their specific regions. These highly skilled and professionally trained hosts deliver customer service in multiple foreign languages. German, Italian, French, Swedish, Finnish, Spanish and Portuguese are among some of...

Job DescriptionPrimary Job Duties & ResponsibilitiesRole involves handling inbound calls from customers/agents to resolve queries on their accountsRole requires providing excellent customer service on queries related to processing insurance policy related transactions – new business, renewals, amendment, enquiries, etc. received from CustomersReview and...

 We are searching for a friendly and highly analytical customer service specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, and provide training to new hires.A top-notch Customer Service Specialist...

Carrol Boyes is a renowned South African designer and manufacturer of functional art pieces, specializing in homeware and lifestyle products. With creativity, craftsmanship, and innovation being the core values of the brand, Carrol Boyes has become a leading homeware retailer both locally and internationally. We are committed to delivering exceptional...

Our Customer Experience Department is in search of a culture fit Customer Service Manager to join our team and play a key operational role in supporting our customers and various business stakeholders to achieve business objectives to create and deliver our Customer Strategy. The role will require the incumbent to work effectively across multiple teams, the...

Our Customer Experience Department is in search of a culture fit Customer Service Manager to join our team and play a key operational role in supporting our customers and various business stakeholders to achieve business objectives to create and deliver our Customer Strategy. The role will require the incumbent to work effectively across multiple teams, the...

Carrol Boyes is a renowned South African designer and manufacturer of functional art pieces, specializing in homeware and lifestyle products. With creativity, craftsmanship, and innovation being the core values of the brand, Carrol Boyes has become a leading homeware retailer both locally and internationally. We are committed to delivering exceptional...

Carrol Boyes is a renowned South African designer and manufacturer of functional art pieces, specializing in homeware and lifestyle products. With creativity, craftsmanship, and innovation being the core values of the brand, Carrol Boyes has become a leading homeware retailer both locally and internationally. We are committed to delivering exceptional...