Customer Service and Sales Agent

5 months ago

Cape Town, South Africa Reva Work Full time

**Location**: This is a Remote Working Position

Are you a customer service and sales superstar? Do you love helping students and parents achieve their academic goals? Then we want you to join our team as a Customer Service and Sales Superstar

As a vital member of our tutoring company, you will be responsible for ensuring that every student receives exceptional customer service while also driving sales and promoting our tutoring services.

**Here's what your workday will look like - Full of exciting responsibilities**

At our company, we believe that every day at work should be an adventure. That's why we offer an exciting range of responsibilities that are designed to keep you on your toes and give you a sense of fulfillment.

As a member of our team, here's what your day will look like:

- Promote and Sell Tutoring Services: You're passionate about education and know how transformative it can be in someone's life. You'll use your expert knowledge of our tutoring programs to promote and sell our services to customers, ensuring they have access to quality education that meets their needs.
- Generate Leads and Enrolments: You love a good challenge, and sales is your forte You'll engage in proactive sales activities to generate leads and enrolments, using your persuasive skills to convince customers of the benefits of our tutoring services.
- Guide Customers Through Enrolment Process: You'll be there from start to finish, guiding customers through the process, ensuring they have all the support they need to make the right decisions. You'll be responsible for helping schedule tutoring sessions and making sure everything runs smoothly.
- Resolve Customer Issues: You're a problem solver, and nothing fazes you You'll use your excellent communication skills to resolve customer issues effectively and efficiently, collaborating with other team members to ensure that we always deliver quality service.

This is just the beginning - every day at work will bring new challenges and exciting opportunities to learn and grow.

We're looking for talented individuals who have what it takes to excel in the role of Customer Service and Sales Superstar.

**Here are the qualifications we're looking for**:

- High School Diploma or Equivalent: You have the educational foundation needed to succeed in this role and can demonstrate that you have the knowledge required to deliver exceptional service to customers.
- 4+ Years of Customer Service and/or Sales Experience: You've got a wealth of experience under your belt and know how to provide outstanding customer service and sales support that's aligned with our business goals.
- Excellent Communication Skills: You're a natural communicator and have a talent for building rapport with students and parents alike. You can express yourself effectively, both verbally and in writing, and can handle difficult conversations with empathy and tact.
- Proficiency in Computer Systems and CRM Software: You're tech-savvy and can use various computer systems, CRM software, and other relevant tools to drive sales and provide exceptional customer service.
- Ability to Multitask and Prioritize: You thrive in a fast-paced environment and can juggle multiple tasks and priorities with ease. You're able to manage your time and resources efficiently to ensure that you meet your targets and exceed expectations.
- Passion for Helping Students Achieve Their Academic Goals: You're driven by a passion for education and love helping students achieve their academic potential. You understand the importance of tutoring services and the impact they can have on students' lives.
- Empathy and Patience: You're a compassionate individual who can relate to students and parents and be patient when dealing with their inquiries. You can handle difficult situations with grace and tact, always putting the needs of the customer first.
- Flexibility to Work Australian Time Zone: You're willing to work during the Australian time zone from 1am - 10am, and you're based in the City of Cape Town electricity zone.
- Permanent Internet Fibre Connection: You have a permanent internet connection with fibre technology that's reliable and fast enough to allow you to work from home.

This is an excellent opportunity to join a growing company and take your customer service skills to the next level as a Customer Service and Sales Superstar

**Rewarding Compensation - This is why you'll love coming to work**

Get ready to be handsomely rewarded At our company, we believe that hard work deserves to be recognized, and that's why we offer a package of unbeatable benefits to show our appreciation for your efforts.

We offer a competitive monthly salary of R12,000 that reflects your skills, experience, and hard work. But that's not all - we also provide a range of fantastic perks that make working with us even more rewarding, including:

- Medical Aid: We understand how important it is to take care of your health, which is why we provide comp

  • Customer Service Agent

    2 months ago

    Cape Town, South Africa Time Personnel Full time

    **Job Overview**: **Date Posted**: Posted 18 hours ago- **Location**: Cape Town, Western Cape- **Job Title**: Customer Service Agent- **Education Level**: High School / Matric- **Job Level**: Intermediate- **Minimum Experience**: 3 - 5 Years**Customer Service Agent position available in Cape Town.**: Are you a customer-focused Sales Administrator with...

  • Onecare Service Agent

    5 months ago

    Cape Town, South Africa SA - Liner Business - Customer Services - Cape Town - Imports Full time

    **JOB PURPOSE**: As ONECare Service Agent you are responsible for providing frontline responses to queries from our ONECare clients and provide resolutions for service issues that are brought to you through Service Cloud or other channels. You assist our SME clients with advice and solutions or educate and guide them in using ONE's growing range of customer...

  • Customer Service Agent

    5 months ago

    Cape Town, South Africa FlySafair Full time

    Western Cape, CPT - CBD - (Market related) Safair Operations, operating as FlySafair, has a vacancy for a **Customer Service Agent **at **Cape Town International Airport**. The successful applicant ** **will report to the **Airport Manager**. **RESPONSIBILITIES**: - Assist passengers with ticket sales, bookings and flight changes including explaining...

  • Agent Sales Service Coordinator

    6 months ago

    Cape Town, South Africa HotelJobs.co.za Full time

    Kendrick Recruitment is working with a renowned safari company offering luxury travel to East Africa. With Head Offices based in Cape Town we are seeking a passionate and highly organized individual to join the team as an Agent Sales Service Coordinator. **Position Overview**: As an Agent Sales Service Coordinator, you will be responsible for handling the...

  • Customer Service Agent

    5 months ago

    Cape Town, South Africa abc Full time

    Customer Service agent with minimum 1 year of experience in an international BPO office based in Cape Town CBD shift from 2 pm to 2 am needs to be South African citizen no criminal record no bad debts matric certificate

  • Customer Service Agent

    2 months ago

    Cape Town, South Africa abc Full time

    Urgently looking for customer service agents in Cape Town that can start asap. Need to be fluent in English and have min 1 year of CS experience. US hours, between 3pm - 3am **Job Spec**: Customer Service Advocate **Basic Salary R7945.69 + Shift Allowance**: 1054.31 = R9000 Medical aid contribution Pension fund Free transport from the office to the your door...

  • Customer Service Agent

    2 weeks ago

    Cape Town, South Africa Isilumko Staffing Full time

    URGENT: BPO Call Centre Agents neededOur client in the BPO (international) Call Centre are looking for strong customer service candidates to join their team for a Utilities Campaign.• Must reside in Cape Town• Will be based in Town• Must have a clear criminal record and clear ITC (No Debt)• Must have Matric• Must have 6 to 12 months call centre...

  • Customer Service Agent

    2 weeks ago

    Cape Town, South Africa Isilumko Staffing (JHB) Full time

    URGENT: BPO Call Centre Agents neededOur client in the BPO (international) Call Centre are looking for strong customer service candidates to join their team for a Utilities Campaign.• Must reside in Cape Town• Will be based in Town• Must have a clear criminal record and clear ITC (No Debt)• Must have Matric• Must have 6 to 12 months call centre...

  • Customer Service Representative

    1 month ago

    Cape Town, Western Cape, South Africa WNS Global Services Full time

    Job Title: Outbound Agent Job Summary: We are seeking a highly motivated and results-driven Outbound Agent to join our team at WNS Global Services. As an Outbound Agent, you will be responsible for providing exceptional customer service and sales support to our clients. You will be the face of our company, and your primary goal will be to build strong...

  • Customer Service Agent

    2 months ago

    Cape Town, South Africa Isilumko Staffing Full time

    URGENT: BPO Call Centre Agents neededOur client in the BPO (international) Call Centre are looking for strong customer service candidates to join their team for a USA Campaign.You will be required to work night shift.• Must reside in Cape Town• Will be based in Town• Must have a clear criminal record and clear ITC (No Debt)• Must have Matric• Must...

  • Customer Service Agent

    2 months ago

    Cape Town, South Africa Isilumko Staffing (JHB) Full time

    URGENT: BPO Call Centre Agents neededOur client in the BPO (international) Call Centre are looking for strong customer service candidates to join their team for a USA Campaign.You will be required to work night shift.• Must reside in Cape Town• Will be based in Town• Must have a clear criminal record and clear ITC (No Debt)• Must have Matric• Must...

  • customer service agent

    2 months ago

    Cape Town, South Africa abc Full time

    Urgently looking for customer service agents in Cape Town that can start asap.Need to be fluent in English and have min 1 year of CS experience.US hours, between 3pm – 3amJob Spec: Customer Service AdvocateBasic Salary R7945.69 + Shift Allowance : 1054.31 = R9000Medical aid contributionPension fundFree transport from the office to the your door step...

  • UK Sales Agent

    3 weeks ago

    Cape Town, Western Cape, South Africa SA Commercial (Pty) Ltd Full time

    We are seeking a skilled Sales Agent to join our UK team as a Customer Experience Specialist. The successful candidate will be responsible for delivering exceptional customer service and sales performance in a fast-paced environment.About the RoleAs a Sales Agent, you will be working with a leading Broadband provider, delivering customer-centric solutions...

  • Customer Support Agent

    2 days ago

    Cape Town, South Africa Ultra Pharmaceutical and Medical Placements Full time

    Well known medical equipment supplier requires a Customer Support Agent to join their team in Cape Town.Area of ResponsibilityProcessing of orders received through Orderwise, Surgicom and  our Service Level Agreement of 24hoursLiaising with customers telephonically and on emailDealing with Sales Consultants regarding queries, requests, sales orders, kits...

  • Operations & Customer Service Agent

    5 months ago

    Cape Town, South Africa Shift Full time

    **Job Title**:Operations & Customer Service Agent **Location**: Cape Town (working from home) **Contract**: 3 months contract **Hours**: Full time - 45 hours per week **Shifts**:Between 8am and 11pm (UK time) - Any 5 out of 7 days per week **Salary**: R8,500 to R12,000 per month **Equipment**: Laptop, screen and UPS supplied Shift is a rapidly growing...

  • Customer service agent

    2 weeks ago

    Cape Town, South Africa The Unlimited Force Full time

    We create unforgettable experiences fo our clients, whether through live events, product marketing or brand activation. We're looking for passionate, vibrant individual to join our team as a customer service agent. If you have a flair in driving conversations and good in engaging with people, this is the perfect opportunity for you!Why join us?- Fun, dynamic...

  • Ftc Customer Service Agent

    3 weeks ago

    Cape Town, South Africa Wellness Warehouse Full time

    **JOB DESCRIPTION** **Job Title: **Customer Service Agent** **Location: **Cape Town - Support Office / Hybrid **Department: **Customer Service **Reporting Line: **Customer Service Team Lead **Job Purpose**: The purpose of the customer service agent is to assist customers with queries regarding products and/or orders. They also assist in resolving...

  • Customer Service Agent

    2 months ago

    Cape Town, South Africa West Coast Personnel Full time

    Are you an experienced professional with a passion for customer service? Join a dynamic team as a Customer Service Agent, where your skills in sales and manufacturing will shine! Qualifications & Experience Grade 12 or equivalent35 years of experience in a customer service or internal sales support roleProficient in Microsoft Office (Excel, Word, PowerPoint,...

  • Customer service agent

    2 weeks ago

    Cape Town, South Africa The Unlimited Force Full time

    We create unforgettable experiences fo our clients, whether through live events, product marketing or brand activation. We're looking for passionate, vibrant individual to join our team as a customer service agent. If you have a flair in driving conversations and good in engaging with people, this is the perfect opportunity for you! Why join us? - Fun,...

  • Agent Sales Service Co-ordinator

    5 months ago

    Cape Town, South Africa HotelJobs.co.za Full time

    **Agent Sales Service Co-Ordinator - Luxury Safari Company - Cape Town** Our client, a luxury travel company, is seeking an Agent Sales Service Co-ordinator to join their team in Cape Town. As an Agent Sales Service Co-ordinator, you will be responsible for providing administrative and sales support to our Agent Sales Manager. **Responsibilities**: Provide...