![HR Support](https://media.trabajo.org/img/noimg.jpg)
German Speaking Customer Support Specialist
2 weeks ago
Duties & Responsibilities
- Liaise with other departments within the company as required to ensure accurate responses are provided to both customers and team members.
- Ensure any required actions are quickly and accurately taken relating to the nature of the correspondence.
- Ensure all required systems are kept updated with details of the customer's correspondence, such as the input of new customer information.
- Be fluent in German and must be comfortable communicating telephonically and in writing,
- Have experience in providing customer support in technical environment,
- Have a minimum of 12year experience in Customer Support,
- Be quick and efficient,
- Experience in dealing with written correspondence,
- Attention to detail and ability to excel under pressure while working with frequent tight deadlines,
- Accurate Data interpretation,
- Proficient in Microsoft Suit (Excel, Word),
- Excellent English and German literary skills.
Ability to commute/relocate:
- Cape Town,
Western Cape:
Reliably commute or planning to relocate before starting work (required)
Education:
- Certificate (preferred)
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