Sales and Customer Liaison Agent
1 week ago
We are seeking a highly skilled Sales and Customer Liaison Agent to join our team at Complement Recruitment. This is a great opportunity for a motivated individual to develop their skills and advance their career.
About the Role:
- This is a fixed-term contract position, commencing on 25 September 2024, with a possible extension.
- The salary for this role is approximately R18-24k per month.
- You will be working in a dynamic environment, supporting both internal and external customers.
- As a Sales and Customer Liaison Agent, you will be responsible for managing customer orders, resolving complaints, and maintaining accurate records.
Key Responsibilities:
- Provide exceptional customer service, responding to queries and resolving issues promptly.
- Manage customer orders, ensuring timely delivery and accurate processing.
- Develop and maintain relationships with customers, identifying opportunities for growth and improvement.
- Collaborate with internal stakeholders to resolve complex issues and improve processes.
- Ensure compliance with company policies and procedures, maintaining confidentiality and integrity.
About You:
- You hold a Matric/Grade 12 certificate, with a sales qualification or degree being an advantage.
- You possess excellent communication, problem-solving, and organizational skills.
- You are proficient in Microsoft Office, Google Suite, and Sage Line 500.
- You have a strong understanding of customer service principles and practices.
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