Sales and Customer Liaison Agent

1 week ago


Johannesburg, Gauteng, South Africa Complement Recruitment Full time
Job Opportunity

We are seeking a highly skilled Sales and Customer Liaison Agent to join our team at Complement Recruitment. This is a great opportunity for a motivated individual to develop their skills and advance their career.

About the Role:

  • This is a fixed-term contract position, commencing on 25 September 2024, with a possible extension.
  • The salary for this role is approximately R18-24k per month.
  • You will be working in a dynamic environment, supporting both internal and external customers.
  • As a Sales and Customer Liaison Agent, you will be responsible for managing customer orders, resolving complaints, and maintaining accurate records.

Key Responsibilities:

  1. Provide exceptional customer service, responding to queries and resolving issues promptly.
  2. Manage customer orders, ensuring timely delivery and accurate processing.
  3. Develop and maintain relationships with customers, identifying opportunities for growth and improvement.
  4. Collaborate with internal stakeholders to resolve complex issues and improve processes.
  5. Ensure compliance with company policies and procedures, maintaining confidentiality and integrity.

About You:

  • You hold a Matric/Grade 12 certificate, with a sales qualification or degree being an advantage.
  • You possess excellent communication, problem-solving, and organizational skills.
  • You are proficient in Microsoft Office, Google Suite, and Sage Line 500.
  • You have a strong understanding of customer service principles and practices.


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