Banqueting & Events Coordinator

1 month ago


Cape Town, South Africa HotelJobs.co.za Full time

**REQUIREMENTS**:

- Front Office and Cashiering experience an advantage
- Computer literacy a must, in Microsoft Office
- Sound administration skills
- Knowledge of all supporting conference equipment
- Fluent in English - verbal and written
- Display a high level of awareness, an exceptional eye for detail, must be a hand’s on operator
- Excellent appearance, mannerism and well groomed
- Customer orientation and professional charm and sophistication
- Excellent customer relations, assertive and conflict handling
- Ability to work shifts and occasional overtime

SKILLS, EXPERIENCE and QUALIFICATIONS:

- Minimum Grade 12/ NQF Level 2 Food & Drink Service / Hotel School Diploma.
- Three years’ experience within F&B, and a minimum of One year in Banqueting/ Conferencing.
- Organized, able to prioritize, work to demand and under pressure.

KEY RESPONSIBILITIES:

- To be fully knowledgeable on all aspects of banqueting service, set-ups and operations.
- All venues are set up correctly according to the function sheets provided for the venue.
- Conference venues are cleaned and prepped for the next seating.
- Liaise with the various departments regarding details pertaining to guests receiving it.
- All operating equipment is ordered, checked and tested prior to guest’s arrival.
- All details pertaining to the function is received well in advance to ensure a smooth operation.
- All guest queries are handled in a prompt and professional manner and relayed to the correct people for follow-up action.
- Details pertaining to breaks, pax, and menu alterations are done prior to the function starting.
- All guests are met and introduced to the relevant floor operation staff.
- Ensuring that all stations are manned at all times and a thorough and comprehensive handover is done with the next shift.
- Conducting stock takes every month and ensuring necessary administration thereof is completed

REPORTING TO:

- F&B Manager/ Reservations Manager

DATE REQUIRED:

- Immediate


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