Customer Experience Lead

Job Overview: As a key member of our Customer Experience team, you will play a pivotal role in resolving customer complaints in a timely and accurate manner. Working within our Early Resolutions department, you will be the primary point of contact for customers with insurance and/or service-related complaints.Key Responsibilities:Ensuring exceptional...

**Job Overview:**We are seeking a highly skilled and dedicated Customer Complaints Resolution Specialist to join our team at Customer Experience People SA Ltd. As a key member of our complaints department, you will play a crucial role in resolving customer complaints in a timely and professional manner.**Responsibilities:**Ensure that customer satisfaction...

Job Title : Customer Experience Transformation LeadWe are seeking an experienced Customer Experience Specialist to drive the digital transformation of our customer journey at The Unlimited.Key Responsibilities:Lead quality engagements across all touchpoints to ensure a seamless brand experience.Leverage data insights to enhance customer experiences and...

Job Title: Insurance Operations DirectorCompany Overview:Customer Experience People SA Ltd is a leading provider of customer experience solutions in the insurance industry. We are committed to delivering exceptional results and exceeding our clients' expectations.Job Description:We are seeking a highly skilled and experienced Team Leader to lead our teams...

Job Title: Customer Experience SpecialistLocation:KwaZulu-Natal, South AfricaSalary:R150 000 - R200 000 per annumJob Description:OverviewIgnition Group is a leading provider of innovative solutions. We are currently seeking a skilled Customer Experience Specialist to join our team.Key ResponsibilitiesTo take inbound calls from customers regarding sales,...

About the RoleWe are seeking a highly skilled Customer Experience Strategist to join our team at Hollywoodbets. This is an exciting opportunity for a talented individual to drive customer-centric initiatives and contribute to the growth of our business.Job DescriptionDevelop and implement comprehensive customer experience strategies that align with our...

If you have experience in delivering operational and commercial performance metrics across the business and successfully run the management of Team Managers -delivering revenue, gross margin and reached while driving and developing an effective culture than this role is for you Essential Requirements: - Minimum 12 months of management experience within...

Job SummaryWe're seeking a highly skilled Customer Experience Representative to join our team at CareerBox Africa. As a key member of our customer service department, you will play a vital role in delivering exceptional customer experiences and driving business growth.About UsCareerBox Africa is a leading provider of career development solutions for young...

If you have experience in delivering operational and commercial performance metrics across the business and successfully run the management of Team Managers -delivering revenue, gross margin and reached while driving and developing an effective culture than this role is for youEssential Requirements: Minimum 12 months of management experience within retail...

If you have experience in delivering operational and commercial performance metrics across the business and successfully run the management of Team Managers -delivering revenue, gross margin and reached while driving and developing an effective culture than this role is for youEssential Requirements:Minimum 12 months of management experience within retail...

Job Title: Customer Experience SpecialistWe are seeking a skilled Customer Experience Specialist to join our team in Durban, KwaZulu-Natal. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through various channels.

We are seeking a Customer Experience Associate to join our team at beBee Professionals. The ideal candidate will have a strong background in customer service, with a focus on providing excellent customer service and resolving customer complaints.Key Responsibilities:Respond to customer inquiries and resolve complaints in a professional and timely...

Job Title: Customer Experience SpecialistServing as the primary point of contact for customers, providing exceptional support and guidance to ensure a seamless shopping experience.The ideal candidate will possess excellent communication skills, be able to multitask, and work effectively in a fast-paced environment.

**MAIN PURPOSE OF THE ROLE** The CS Analyst will be responsible for gathering, interpreting, and using complex data to develop seamless reporting to stakeholders. The reports need to include actionable steps that will improve processes and optimize results. Review robust information and analyse to provide trends or areas for improvement. **DUTIES AND...

**Business Title: Customer Business Development Lead** **Function: Customer Development** **Location: Johannesburg/Durban** **MAIN JOB PURPOSE**: The Customer Business Development Director is responsible for development and execution of the customers and channels strategy and customer business plan, to achieve short and long-term business results. He/she...

**Customer Experience Team: Customer Facing Specialist** **PNP/Boxer** **MAIN JOB PURPOSE**: The CF specialist is responsible for their customer group’s short-term replenishment cycle in their assigned categories. Collaboratively working with DC to improve On-Shelf Availability, service levels and SOH reduction via detailed knowledge of the customers...

Job Title: Customer Service Team LeadJob Summary:We are seeking a highly skilled Customer Service Team Lead to join our team at Pedros Flame Grilled Chicken. As a key member of our customer service team, you will be responsible for leading a team of customer care representatives and ensuring that our customers receive exceptional service.Key...

**ABOUT DIGICERT** We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help...

**ABOUT DIGICERT** We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded pacemakers. We help companies...

**JOB PURPOSE** The Marketing and Communications Manager is responsible for the management and administration of the Brand Management and Public Relations component of the Marketing Division. The incumbent will oversee the development and implementation of the Marketing Strategy for the firm, defining and maintaining the company’s marketing...