Customer Experience Transformation Lead
6 days ago
We are seeking an experienced Customer Experience Specialist to drive the digital transformation of our customer journey at The Unlimited.
Key Responsibilities:
- Lead quality engagements across all touchpoints to ensure a seamless brand experience.
- Leverage data insights to enhance customer experiences and influence change within the business.
About the Role:
- This is a senior leadership position requiring 8 years of relevant experience in a customer experience environment, with 4 years in a similar role.
- You will have a strong data-driven mindset, strategic outlook, proven problem-solving ability, and strong intuition.
Requirements:
- Relevant tertiary qualification (Diploma or Degree)
The estimated salary for this role is around R800,000 - R1,200,000 per annum, depending on experience. This is a competitive salary that reflects the company's commitment to attracting top talent.
As a Customer Experience Specialist at The Unlimited, you will be part of a dynamic and innovative work environment where you can grow and develop your skills.
About The Unlimited:
We are a forward-thinking company that values innovation and customer experience. Our team is passionate about delivering exceptional results and making a lasting impact in the industry.
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