Customer Experience Leader

Job Overview: As a key member of our Customer Experience team, you will play a pivotal role in resolving customer complaints in a timely and accurate manner. Working within our Early Resolutions department, you will be the primary point of contact for customers with insurance and/or service-related complaints.Key Responsibilities:Ensuring exceptional...

**Job Overview:**We are seeking a highly skilled and dedicated Customer Complaints Resolution Specialist to join our team at Customer Experience People SA Ltd. As a key member of our complaints department, you will play a crucial role in resolving customer complaints in a timely and professional manner.**Responsibilities:**Ensure that customer satisfaction...

Job Title: Insurance Operations DirectorCompany Overview:Customer Experience People SA Ltd is a leading provider of customer experience solutions in the insurance industry. We are committed to delivering exceptional results and exceeding our clients' expectations.Job Description:We are seeking a highly skilled and experienced Team Leader to lead our teams...

If you have experience in delivering operational and commercial performance metrics across the business and successfully run the management of Team Managers -delivering revenue, gross margin and reached while driving and developing an effective culture than this role is for you Essential Requirements: - Minimum 12 months of management experience within...

If you have experience in delivering operational and commercial performance metrics across the business and successfully run the management of Team Managers -delivering revenue, gross margin and reached while driving and developing an effective culture than this role is for youEssential Requirements: Minimum 12 months of management experience within retail...

Job Title: Customer Experience SpecialistLocation:KwaZulu-Natal, South AfricaSalary:R150 000 - R200 000 per annumJob Description:OverviewIgnition Group is a leading provider of innovative solutions. We are currently seeking a skilled Customer Experience Specialist to join our team.Key ResponsibilitiesTo take inbound calls from customers regarding sales,...

Job SummaryVirgin Active South Africa is seeking a dynamic Club Experience Leader to join their team. As a key member of the management staff, you will be responsible for delivering an exceptional experience to members and guests, ensuring that every interaction exceeds expectations.About UsWe are a leading health and wellness club operator with a strong...

Job OverviewThe Legends Agency is seeking a highly skilled National Customer Service Center Manager to lead our call center operations. This role requires a strong leader with experience in managing customer service divisions and optimizing call center performance.

As a Customer Service Team Leader, you will play a pivotal role in ensuring the delivery of high-quality customer service and support within our call center operations. You will lead a team of customer service representatives, providing guidance, coaching, and support to ensure they meet and exceed performance targets and uphold our company's standards of...

To be the voice of the Customer Service Team, helping customers and Store colleagues, delivering excellent customer service within every interaction. Customer Service Voice and Non Voice Managing a team of people to deliver exceptional customer service. To motivate, lead and coach a team of agents to achieve KPI requirements Minimum Requirements: -...

At RCL FOODS we grow what matters!!! We at RCL FOODS are in search for a **Customer Service Centre Team Leader to** join our **Vector **Division. The role will be based in **Durban **and report to the **Customer Service Specialist.** RCL FOODS is looking for an incumbent to: The purpose of this role is to supervise the entire CSD, PSD or Inland Customer...

We are on the lookout for a Team Leader in KZN-Durban As a Team Leader, you will be responsible for: - Sales Management - Shelf Health Management - Control Expenses - Execution of Point of Purchase - Administration - Customer Service and Satisfaction - 2-3 years Operations experience in a Field Marketing structure/sales and merchandising experience in a...

Job OverviewTalksure is seeking a highly skilled Customer Experience Quality Assurance Specialist to join our team. This is an excellent opportunity for individuals with a passion for quality and customer satisfaction.About the RoleThe primary responsibility of this position is to ensure that our customers receive the best possible experience. As a Quality...

Job Title: Customer Experience SpecialistWe are seeking a skilled Customer Experience Specialist to join our team in Durban, KwaZulu-Natal. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through various channels.

**Job Advert** If you’re a people's person with a passion for communication, someone who is always willing to go that extra mile to help others an exceed customer’s expectations then this role is written for you! We’re on the lookout for a can-doer who values the importance of team playing to step up as a Team Leader in our vibrant Durban office,...

We are seeking a Customer Experience Associate to join our team at beBee Professionals. The ideal candidate will have a strong background in customer service, with a focus on providing excellent customer service and resolving customer complaints.Key Responsibilities:Respond to customer inquiries and resolve complaints in a professional and timely...

**Customer Service/Support** **Location** - Durban, South Africa**Language** - English*** **Job Advert**: - If you’ve been working hard to build your career in the service industry and know the ins and outs of customer service then your passion for people and ability to help others is sure to pay off. We’re expanding our team of game-changers at...

About the RoleWe are seeking a highly skilled Customer Experience Strategist to join our team at Hollywoodbets. This is an exciting opportunity for a talented individual to drive customer-centric initiatives and contribute to the growth of our business.Job DescriptionDevelop and implement comprehensive customer experience strategies that align with our...

**Advisor** **Location** - Durban, South Africa**Language** - English*** **Job Advert**: - If you’re a people's person with a passion for communication, someone who is always willing to go that extra mile to help others an exceed customer’s expectations then this role is written for you! We’re on the lookout for a can-doer who values the importance...

We are seeking a dedicated and experienced Call Centre Team Leader to join our team. As a Team Leader, you will be responsible for overseeing and managing a team of sales representatives to ensure efficient operation and excellent service delivery. **Responsibilities**: - Supervise a team of sales representatives. - Monitor and evaluate team performance,...