Customer Experience Analyst

Role Purpose Working as part of dynamic, large-scale operations, the job holder will be part of a high-quality team undertaking Quality checking of the work completed by Team Members. This is an exciting mid-level management role where the job holder will be exposed to multiple clients across various industries. Job Description This is a multi-faceted role...

Job Overview: Huntswood SA is looking for a dynamic Learning and Development Facilitator to join their L&D Team in Durban . The candidate must have strong product training and development experience working within an L&D Department . The successful candidate will be responsible for facilitating training in a physical environment on site. Job...

We are seeking a Market & Customer Insights Analyst to drive strategic sales growth through data-driven insights, market intelligence, and competitive analysis. In this role, you will support regional and local teams by providing actionable research and insights that inform decision-making, enhance business development, and optimize customer retention...

Job title : Customer Experience and Engagement ManagerJob Location : KwaZulu-Natal, DurbanDeadline : March 14, 2025Quick Recommended LinksJobs by Location Job by industries The Customer Experience and Engagement Manager will be responsible to lead and optimize customer journeys across our business. This role will bridge the gap between our customers and...

**MagicOrange South Africa** **Location - **Gauteng or KwaZulu Natal** **About MagicOrange** MagicOrange is a leader in the IT Financial Management Software market recognised by Gartner with customers and presence in four continents. MagicOrange is a Software as a Service provider currently in a high growth phase. Our mission is to make people and...

Key ResponsibilitiesAs Customer Experience Director, you will be responsible for driving customer loyalty and retention through exceptional customer service. You will work closely with other departments to identify opportunities to improve the customer experience, and develop strategies to increase customer satisfaction.You will also be responsible for...

KwaZulu Natal, Durban - (Negotiable) Customer Experience Manager required to increase and improve customer engagement, product adoption, and customer retention. Gain valuable insights based on customer data to drive new acquisitions, reduce churn, manage retention, and improve customer experience. Based in Umhlanga, Durban **Duties and...

Job DescriptionWe are seeking a skilled and dedicated individual to join our team as a Customer Experience Champion. This role is focused on providing exceptional customer service by being responsive, empathetic, and helpful.Cultivate strong relationships with customers through active listening and timely issue resolution.Stay up-to-date with product...

Job DescriptionWe are seeking a skilled Sales and Support Professional to join our team. As a Sales and Support Professional, you will be responsible for providing exceptional customer experiences by being helpful and sensitive to customer needs.You will connect with customers through various channels, including eChannels and Self-Service, while adhering to...

Job DescriptionCareerarc is a leading provider of services to customers across various industries. We are seeking a Customer Experience Lead to join our team and lead our service operations team to deliver exceptional customer experiences.Main ResponsibilitiesTo intervene purposefully to optimise service performance with individuals or the team by taking...

Job summaryWe are in the market for a Customer Experience Specialist (Spanish or Dutch Speaker) to join our team. As a Customer Experience Specialist, you will engage with external customers and internal stakeholders through various communication channels, execute DigiCert's validation process according to internal documentation, and analyze validation...

**MAIN PURPOSE OF THE ROLE** The CS Analyst will be responsible for gathering, interpreting, and using complex data to develop seamless reporting to stakeholders. The reports need to include actionable steps that will improve processes and optimize results. Review robust information and analyse to provide trends or areas for improvement. **DUTIES AND...

About the OpportunityA fantastic career opportunity has arisen for a motivated and enthusiastic individual to join our successful team in Pietermaritzburg.We are seeking an individual with a passion for sales and customer service, who is eager to learn and grow continuously.The ideal candidate will have previous exposure in the retail environment and...

The Customer Experience Coordinator/Booking Specialist will be contacting existing clients at our brokerage and scheduling appointments for financial advisers. This role requires excellent communication skills, professionalism, and a customer-focused approach to ensure a positive client experience.Key Responsibilities:Contact potential clients to book...

As a Flight Attendant at Safair (Pty) Ltd, you will have the opportunity to make a real difference in the lives of our passengers.About the RoleThis is an exciting opportunity for someone who is passionate about delivering exceptional customer service and ensuring the safety of our passengers;The successful candidate will be responsible for ensuring the...

About the RoleThis is an exciting opportunity for self-motivated and ambitious individuals to join our sales team.We are seeking future leaders who share our passion for customer experience and are eager to drive growth and success.Key Responsibilities:Pursue new business opportunities and expand existing relationships.Provide exceptional customer service,...

Job FunctionThis role is part of our hospitality team, which is responsible for delivering exceptional customer experiences and maintaining high levels of guest satisfaction. The successful candidate will have a strong passion for hospitality and a desire to make a positive impact on our guests.IndustriesWe operate in the hospitality industry, which is...

Requirements and QualificationsTo be successful in this position, you should have:Grade 12 education as a minimum requirementPrevious sales experience in a similar environmentKnowledge of wireless, networking and VoIP productsN+ or industry standard qualification in Electrical or Networking (advantageous but not compulsory)Vibrant personality, excellent...

**Job brief** We are looking for a Marketing Analyst who’ll research and identify ways to build our brand and acquire new clients. Marketing Analyst responsibilities include tracking advertising costs, researching consumer behavior and exploring market trends and opportunities. To be successful in this role, you should have experience with PPC campaigns...

Key ResponsibilitiesTo engage and support staff to achieve all KPIs through effective coaching, performance management, and career progression.To ensure successful delivery of any project by engaging with stakeholders and managing risks.To practice due diligence when interpreting and reporting data and improve team performance and processes.To maintain...