Policy Portfolio Administrator
7 months ago
M-Sure is a world leader in its field of specialisation offering a variety of financial products for motor vehicles. LiquidCapital aims to creatively solve problems and add value to people by ensuring Mobility for Good.
M-Sure forms part of the Motus Group, a leading JSE listed Company in the Automotive Industry where performance is driven by three keystones, 1. Leaders, 2. Innovation & 3. Customer Champions.
If you are seeking an exciting and rewarding opportunity, then this is the career journey you’ve been waiting for.
**Position Overview**:
**Purpose**:
Administrate policies within the VAPS department.
**Specific Role Responsibilities**:
- Acceptance and validation of new business
- Cancellation of policies
- Validation of refund amounts and processing thereof
- Ensure service levels are met
- Assisting internal and external clients with queries
- Doing endorsements / policy amendments received from internal and external stakeholders
- Performing audits on automated reports
- Ensuring all company policies and procedures are adhered to
**Qualifications and Experience**:
- 1 year experience in the Insurance Industry
- Exposure in dealing with Policyholders and Intermediaries
- General knowledge of insurance legislation/rules
- Matric a prerequisite
- Post matric studies/qualification an advantage
**Skills and Personal Attributes**:
- Exceptional planning
- Time management skills
- Confident and assertive with positive attitude
- Flexible and adaptable in changing and challenging circumstances
- Fast learner with the ability to rapidly assimilate and utilize new information and skills
- High level of accuracy and be able to operate efficiently under pressure
- Proactive
- Telephone skills
- Good written and verbal communication skills
- Must be self-motivated
- Clear Criminal record
- Own and live up to the Company values
- Analytical and be able to make prudent business decisions
- Clear Criminal record
- Own and live up to the Company values
- Deliver exceptional service to clients as all transactions performed in this role can have a financial or reputational implication
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