Sales Administrator
4 months ago
We are lookong for a Sales Administrator will be responsible to provide a full range of sales support functions as well as assistance to the sales staff to satisfy the needs and expectations of the organizations clientele.
**Position Overview**:
**Specific Role Responsibilities**:
- Provide administrative support to sales agents and team leaders
- Handle queries and provide the necessary information to the manager or team leader
- Following up on queries/cases until resolved
- Perform data entry
- Check policy schedules
- Transcribing of calls to assist managers/team leaders in the decision making process
- Ensure that client’s data is always kept up to date where necessary
- Accurately logging cases on the system
- AD Hoc Duties
**Qualifications and Experience**:
- Grade 12 / Matric
- Min 2-3 years in Administration / Customer care experience in a same or similar role
- Short
- term insurance experience advantageous
- Excellent telephone skills with professional telephone manner, commercial acumen, and the capability to communicate with enthusiasm and drive
- Excellent communication skills (verbal and written) - Good command of the English language
- Computer literate
- MS Word
- MS Excel
**Skills and Personal Attributes**:
- Criminal and Credit Clear
- Own transport or reliable transport
- Assertive
- Ability to multi-task - excellent time management
- Accuracy and attention to details
- Ability to work under pressure
- Sense of urgency deadline/ driven
- Team player and & can work independently
- Own & live up to company values
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