Customer Support Officer

**Company Description** iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. Our office is a high performance environment where we thrive on pushing each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work here. Embark...

**Company Description** iKhokha is a place where chance takers become change makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a...

Job DescriptionEmbark on a rewarding journey with iKhokha as we seek a Customer Support Officer to join our thriving Product Division. We're in pursuit of an extraordinary individual – a customer-centric pro with a sense of urgency and unwavering commitment to tackling and resolving technical support queries from our diverse customer base.  So, what will...

Customer Support OfficeriKhokha is seeking a Customer Support Officer to join our Product Division. As a frontline advocate, you will act as a liaison between our valued customers and internal teams, addressing complaints and handling queries via calls and tickets.Key Responsibilities:Resolve customer complaints via phone, email, tickets, and WhatsApp.Apply...

**Company Description** iKhokha is a place where chance takers become change makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a...

Business unit, Department, ReportingBusiness Unit: FinanceDepartment: Internal ITReporting: Manager of Operations (Internal IT)Core DescriptionTo carry out the identification, logging, resolution and correct allocation of IT related incidents and requests. This is to be achieved in accordance with service quality and within the allocated timeframe to meet...

We are seeking a highly skilled Customer Support and Verification Specialist to join our team at Recharger Pty Ltd in Durban, KwaZulu Natal.About the RoleThis is an exciting opportunity for a customer-focused individual to provide exceptional support and verification services to our clients. The successful candidate will possess excellent interpersonal...

Key Responsibilities:• Serve as the frontline advocate for iKhokha customers, acting as a liaison between customers and internal teams.• Address customer complaints and handle queries via calls, tickets, and WhatsApp, ensuring timely and thorough resolutions according to iKhokha Service Level Agreements (SLAs).• Handle incoming requests from customers,...

About the RoleAt BCXP, we are seeking a highly skilled and customer-focused IT Support Specialist to join our team. This is an exciting opportunity for an individual who is passionate about delivering exceptional service and resolving technical issues with expertise.Job SummaryThe successful candidate will be responsible for providing top-notch support to...

Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. A Verifications customer support position has become available. The successful candidate must possess interpersonal skills in a business environment to deal with our multiple functional teams in a rapidly scaling Support Centre. Required to work independently as well...

**Supervising Administrative Staff**: training, and managing administrative personnel such as receptionists, administrative assistants, and clerical staff. **Office Operations Management**: Ensuring the efficient day-to-day operation of the office, including maintaining office equipment, supplies, and facilities. **Financial Management**: Handling...

**Job Description**: Six month temporary contract A niche bank based in Umhlanga is looking for sommeone to fill a temporary position for the call-back department. This person will be calling customers to verify information so they need to be accurate and well spoken. They should have a degree and need at least a year of similar experience - not necessarily...

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

We are searching for a dedicated **HR Officer **who embodies logical reasoning, consistency, and a deep understanding of the nuances of human resources. In this pivotal role, you will harness your attention to detail and flexibility to navigate the complexities of employee relations. Your customer-oriented approach will ensure that our team members receive...

**Job Title: Client Services Agent** J**ob Summary**: **Responsibilities**: - Take appropriate action such as updating personal details or sending policy documents to clients - Undertake to resolve 80% of queries at the first point of contact - Assist with Service requests on various social media platforms - Service on instant messaging platforms - Retain...

Sales Support Specialist Job Description **Job Title:** Sales Support Specialist **Job Summary:** A leading Liquor Distributor, based in Umhlanga, is seeking a highly skilled Sales Support Specialist with extensive experience in the liquor sales industry. **Key Responsibilities:** • Provide exceptional sales support to the sales team, ensuring...

SanlamConnect, is dedicated to supporting, growing and empowering clients with affordable, easy and suitable solutions, primarily through face-to-face intermediary channels, but also directly. We have approximately 2,000 tied advisers and 2,000 supporting independent brokers, all dedicated to meet the financial needs of our clients. Our vision: We aspire to...

Job OverviewThe Policy Review Specialist will be responsible for managing referrals received into the Policy Analysis Team from various sources related to misrepresentation, non-disclosure, and potential indemnity concerns. This role requires working within agreed authority levels and Service Level Agreements (SLAs).Key ResponsibilitiesInvestigate cases of...

We are seeking an experienced Sales Support Specialist to join our team at Intercon Recruitment in Umhlanga. This is a challenging opportunity for a skilled sales professional with extensive experience in the liquor industry.Key Responsibilities:Supporting sales teams to achieve targets and drive revenue growthProviding expert advice on liquor products and...

Job OverviewWe are seeking a highly skilled Customer Support Agent to join our team at Recharger Pty Ltd.About the RoleThis Verifications customer support position has become available in our La Lucia, Durban office. The successful candidate will be responsible for verifying client information, ensuring accuracy of client details, and adhering to daily...