Customer Support Team Leader

Are you a dedicated and motivated professional with a passion for customer service? Do you have experience in a contact centre environment and possess exceptional leadership skills? If so, we're looking for you to join our team as a Customer Service Team Leader. About Us: We are a dynamic and customer-focused call centre, dedicated to delivering exceptional...

**The Purpose**: To manage and support a high performing customer service team, ensuring service levels and customer experience is of a high standard. Facilitate effective complaints handling and resolution to customers across various service and social media platforms. **Key Responsibilities**: - Manage daily customer service operations - Oversee...

Our **Retail Client** is currently looking for a **IT Ops Admin / Desktop Support Team Leader **to join their team in **North of Durban** The position is to focus on administration and maintain certain aspects of the IT operations. **Main Responsibilities**: - Customer Service - New User Onboarding - Escalations - Mediator between Technical and users. -...

Excellent opportunity for results focused leader, with the ability to mentor and develop QA Team, to join leading Call Centre within Global Business Services Industry. This assertive individual will be required to: - Lead a team of specialists dedicated to capturing insight into the quality of Customer Experience being delivered and identify initiatives and...

SplashOut has an exciting opportunity available for an AV Team Leader to be based in Umhlanga, Kwazulu Natal. The successful incumbent will be responsible for managing all Audio-Visual aspects including logistics of medium to large-scale events, while working closely with, and supported by the team onsite as well as the bigger group team. Leadership,...

**Primary Objectives / Role purpose** Our goal is to provide Gold Plated Service and deliver the most effective customer service experience. The individual will lead a team of highly driven, self-motivated, and focused Sales Advisors by driving KPI’s, efficiencies, high client centric engagement and performance. **Key Responsibilities** - Three years...

We are looking for a competent, reliable and experienced team leader to recruit, manage and motivate a team of agents on one of our local motor industry lead gen campaigns. You must have at least 1 year experience as a Team Leader You must have at least 4 years Sales experience You must be able to recruit and lead a team of high performing agents You...

We are a people-orientated business that provides outsourced contact centre solutions and specialises in customer life cycle management. Our people are our most important asset. We create a culture of empowerment and accountability with a focus on skills, talent, and career development for all our people within the business. Our highly engaged environment...

**Position Overview**: We are seeking a dynamic and experienced Sales Team Leader to join our team. The Sales Team Leader will be responsible for leading and motivating a team of sales representatives to achieve and exceed sales targets. This role requires strong leadership skills, excellent communication abilities, and a proven track record of driving sales...

We require urgently require sales team leaders due to expansion Effectively manage a team with regards to: Attendance Meeting Targets Time Keeping Talk Time Productivity Compliance Attrition **We need a Team Leader who can**: Motivation of the team **Promote diversity within the team ** Assist team members with escalated queries and on the floor...

**We are looking for exceptional, highly motivated, Target driven and experienced Team Leaders to work for an Award winning Call Centre in KZN. If you are looking for Career Growth, fantastic salaries and great working hours then Talksure is the Place for you.** **Duties** and Responsibilities** **Effectively manage a team with regards to**: -...

Joining BET Software is an opportunity to become a part of one of Sub-Saharan Africa’s biggest technological success stories, disrupting global markets with our vanguard software solutions. Our multiskilled team is passionate about pushing boundaries to create world-class solutions. We offer a dynamic work environment that supports learning and growth, a...

Managing Performance and achievement of team KPIs - Leave/ Absence management ensuring required resourcing is available as per SLA. - Disciplinary & HR related matters are attended to as they arise in line with company policy and protocols. - Maintains team Motivation. - Reward & Incentive are planned and implemented on an ongoing basis. - Ensure that the...

**Responsibilities** - To conduct One on One coaching sessions - To ensure that the team morale is positive - Meet targets and KPI’s set out by the business - Have innovative coaching methodologies - Manage time keeping and attendance in a team - Promote the implementation of new policies and procedures - Report the team’s performance - Ensure that...

Company Description iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. Our office is a high performance environment where we push each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work here. **Job...

We require a skilled Junior Manager ( Team Leader )to manage processes, monitor resources, report real-time to the General Manager, motivate, coach, lead and drive positive agent behaviour. In addition, the successful incumbent will be responsible for driving both individual and team performance to achieve sales targets. Contribute to developing a...

A team leader guides, oversees, develops, and inspires his team to achieve the goals that contribute to the growth of the department and wider organization, they do this by creating an environment that promotes positive communication, encourages bonding of team members, and drive a culture of high performance. **Description / Task**: - Managing Performance...

**Join Rewardsco as a Junior Manager (USA) and Drive International Sales Growth!** Are you a dynamic sales leader with a passion for international markets? Do you thrive in a high-performance environment, inspiring teams to exceed targets? If so, Rewardsco wants **YOU** to take the next step in your career! **Why Choose Rewardsco?** At Rewardsco, we...

**Company Description** iKhokha is a place where chance takers become change makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a...

Joining BET Software is an opportunity to become a part of one of Sub-Saharan Africa’s biggest technological success stories, disrupting global markets with our vanguard software solutions. Our multiskilled team is passionate about pushing boundaries to create world-class solutions. We offer a dynamic work environment that supports learning and growth, a...