Customer Support Officer

**Company Description** iKhokha is a place where chance takers become change makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a...

**Company Description** iKhokha is a place where chance takers become change makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a...

Job DescriptionEmbark on a rewarding journey with iKhokha as we seek a Customer Support Officer to join our thriving Product Division. We're in pursuit of an extraordinary individual – a customer-centric pro with a sense of urgency and unwavering commitment to tackling and resolving technical support queries from our diverse customer base.  So, what will...

Job SummaryWe are seeking a highly skilled and experienced Technical Support Officer to join our team at BCX. As a Technical Support Officer, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved efficiently and effectively.Key ResponsibilitiesRespond to customer inquiries and resolve...

Job SummaryWe are seeking a highly skilled and experienced Tech Officer: Customer Engineer to join our team at BCX. The successful candidate will be responsible for providing exceptional technical support to our customers, ensuring their satisfaction and resolving technical issues in a timely and professional manner.Key ResponsibilitiesProvide technical...

Customer Support OfficeriKhokha is seeking a Customer Support Officer to join our Product Division. As a frontline advocate, you will act as a liaison between our valued customers and internal teams, addressing complaints and handling queries via calls and tickets.Key Responsibilities:Resolve customer complaints via phone, email, tickets, and WhatsApp.Apply...

Customer Support OfficeriKhokha is seeking a highly skilled and customer-focused individual to join our Product Division as a Customer Support Officer. This role is ideal for someone who is passionate about delivering exceptional customer experiences and is eager to be part of a dynamic team.Key Responsibilities:Act as the primary point of contact for...

**Company Description** iKhokha is a place where chance takers become change makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

Key Responsibilities:• Serve as the frontline advocate for iKhokha customers, acting as a liaison between customers and internal teams.• Address customer complaints and handle queries via calls, tickets, and WhatsApp, ensuring timely and thorough resolutions according to iKhokha Service Level Agreements (SLAs).• Handle incoming requests from customers,...

**Supervising Administrative Staff**: training, and managing administrative personnel such as receptionists, administrative assistants, and clerical staff. **Office Operations Management**: Ensuring the efficient day-to-day operation of the office, including maintaining office equipment, supplies, and facilities. **Financial Management**: Handling...

**Job Description**: Six month temporary contract A niche bank based in Umhlanga is looking for sommeone to fill a temporary position for the call-back department. This person will be calling customers to verify information so they need to be accurate and well spoken. They should have a degree and need at least a year of similar experience - not necessarily...

Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

Job Title: Sales Support SpecialistA leading Liquor Distributor, based in Umhlanga, is seeking a highly skilled Sales Support Specialist with extensive experience in the liquor sales industry.Key Responsibilities:Provide exceptional sales support to the sales team, ensuring seamless execution of sales strategies.Develop and maintain strong relationships with...

**Job Title: Client Services Agent** J**ob Summary**: **Responsibilities**: - Take appropriate action such as updating personal details or sending policy documents to clients - Undertake to resolve 80% of queries at the first point of contact - Assist with Service requests on various social media platforms - Service on instant messaging platforms - Retain...

We are searching for a dedicated **HR Officer **who embodies logical reasoning, consistency, and a deep understanding of the nuances of human resources. In this pivotal role, you will harness your attention to detail and flexibility to navigate the complexities of employee relations. Your customer-oriented approach will ensure that our team members receive...

Sales Support Specialist Job Description **Job Title:** Sales Support Specialist **Job Summary:** A leading Liquor Distributor, based in Umhlanga, is seeking a highly skilled Sales Support Specialist with extensive experience in the liquor sales industry. **Key Responsibilities:** • Provide exceptional sales support to the sales team, ensuring...

SanlamConnect, is dedicated to supporting, growing and empowering clients with affordable, easy and suitable solutions, primarily through face-to-face intermediary channels, but also directly. We have approximately 2,000 tied advisers and 2,000 supporting independent brokers, all dedicated to meet the financial needs of our clients. Our vision: We aspire to...

Sales Support Specialist Job Description **About the Role** A leading liquor distributor based in Umhlanga is seeking a highly skilled Sales Support Specialist with extensive experience in the liquor sales industry. **Key Responsibilities** * Provide sales support to the sales team * Develop and maintain relationships with customers * Identify and pursue...

**Company Description** iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. Our office is a high performance environment where we thrive on pushing each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work...