Back Office Agent

Our client in the travel sector is looking for a back office agent to assist clients with travel-related queries. **Experience**: Financials and invoicing Knowledge Ability to work on Multi-channels Ability to learn new hospitality and financial systems. Multitasking - working with variant channels: zendesk, slack, hospitality systems. Update customer...

Our client in the travel sector is looking for a back office agent to assist clients with travel-related queries.Experience:Financials and invoicing KnowledgeAbility to work on Multi-channelsAbility to learn new hospitality and financial systems.Multitasking - working with variant channels: zendesk, slack, hospitality systems.Update customer booking between...

BackOffice agent: Our company is looking to fill the role of BackOffice agent. 1. Financials and invoicing Knowledge 2. Multi-channel work capability. 3. Ability to learn new hospitality and financial systems. 4. Multitasking - working with variant channels: zendesk, slack, hospitality systems. 5. Update customer booking between reservation system and...

BackOffice agent: Our company is looking to fill the role of BackOffice agent.Financials and invoicing KnowledgeMulti-channel work capability.Ability to learn new hospitality and financial systems.Multitasking - working with variant channels: zendesk, slack, hospitality systems. 5. Update customer booking between reservation system and financial...

**Job description** Job description **OVERVIEW OF THE ROLE** Monitoring and maintaining customer accounts, customer service and handling back office administrative duties as per requirement. **KEY RESPONSIBILITIES** - Overseeing the planning and implementation of multiple concurrent projects. - Identifying, reviewing, and evaluating the project...

RequirementsTwo years of customer service experience (required)One Year Experience in booking online travel and general geographic knowledge (preferred).Tourism knowledge - hotel, flights, transfers 4. Multitasking - working with variant channels: zendesk, chat/whatsapp, phone, slack,, hospitality systems.Good at work under pressure.Excell, word...

OVERVIEW OF THE ROLEMonitoring and maintaining customer accounts, customer service and handling back office administrative duties as per requirement.KEY RESPONSIBILITIES Overseeing the planning and implementation of multiple concurrent projects. Identifying, reviewing, and evaluating the project schedules, milestones and required resources to meet project...

Job descriptionJob descriptionOVERVIEW OF THE ROLEMonitoring and maintaining customer accounts, customer service and handling back office administrative duties as per requirement.KEY RESPONSIBILITIES Overseeing the planning and implementation of multiple concurrent projects. Identifying, reviewing, and evaluating the project schedules, milestones and...

**Main Purpose of the Job**: The Customer Service Department currently has a vacancy for the Order Fulfillment Contact Agent reporting to the Fulfillment Team Manager, who will be responsible for providing sales administrative and customer support. **Job Output**: - Provide administrative support to the Sales Contact Centre Team, to meet minimum...

Main Purpose of the Job:The Customer Service Department currently has a vacancy for the Order Fulfillment Contact Agent reporting to the Fulfillment Team Manager, who will be responsible for providing sales administrative and customer support.Job Output: Provide administrative support to the Sales Contact Centre Team, to meet minimum performance deliverables...

Startup dynamic marketing agency based in Century city cape town.Magnus marketingResponsibilities: Book meetings and schedule events Order office stationery and supplies Maintain internal databases Submit expense reports Organize, store and print company documents as needed Answer and redirect phone calls Handle queries from managers and employees Managing...

We have a remote Customer Service Agent position. This is 6 month contract with the strong possibility of becoming permanent. This is a hybrid position, which means you need to be fully operational to work from home 90% of the time : Means you need your own laptop, and a fixed fibre line (advantageous is an inverter or other for solution for...

Level 1 agent: 1. Tourism knowledge - Hotels, Flights and Packages 2. Multi-channel work capability. 3. Ability to learn new hospitality systems. 4. Multitasking - working with variant channels: zendesk, slack, hospitality systems. 5. Issue all tickets that automation does not for the corporate department, on sites 6. Customer call back when necessary or...

**Only for Experience Outbound Call Centre Sales Agents **_(min 1-year)_ - **OFFICE based in Century City, Cape Town** Remuneration: - R4500 Basic salary - + R250 Data allowance - + R250 Technology allowance - + Weekly uncapped cash incentives (average incentive potential +-R500 to +-R1 500 per week) - + Monthly uncapped commission (average commission...

Level 1 agent:Tourism knowledge - Hotels, Flights and PackagesMulti-channel work capability. 3. Ability to learn new hospitality systems.Multitasking - working with variant channels: zendesk, slack, hospitality systems.Issue all tickets that automation does not for the corporate department, on sitesCustomer call back when necessary or requested by Level 2 or...

Ecowize is looking for a highly motivated and skilled Customer Liaison Officer to be based in Spartan, Kempton Park. The purpose of the role is to focus on the overall customer experience, ultimately managing the relationships between Ecowize and the customer. **Responsibilities** - Customer experience and satisfaction by driving key OTIF (on-time-in-full)...

1. Tourism knowledge - Hotels, Flights and Packages 2. Multi-channel work capability. 3. Ability to learn new hospitality systems. 4. Multitasking - working with variant channels: zendesk, slack, hospitality systems. 5. Issue all tickets that automation does not for the corporate department, on sites 6. Customer call back when necessary 7. Assist...

Our Flightsite team is looking for an experienced **National Network Consultant**!** The purpose of this role is to create travel entrepreneurs, by supporting signed-up agents, to become transactional. The role includes contacting agents regularly to obtain feedback from them, as well as assisting agents with any challenges or queries they may have...

We are seeking an excellent **Sales Team Leader** to join our team. **Leading 10+ outbound call centre sales agents.** Overall responsibility for your team success by agreeing, implementing, monitoring individual, team objectives and targets whilst ensuring company policies and procedures are adhered to. Meet team sales requirements as set out in KPI policy...

We are seeking an excellent **Sales Team Leader** to join our team. **Leading 10+ outbound call centre sales agents.** Overall responsibility for your team success by agreeing, implementing, monitoring individual, team objectives and targets whilst ensuring company policies and procedures are adhered to. Meet team sales requirements as set out in KPI policy...