Back Office Administrator
2 weeks ago
**Job description**
Job description
**OVERVIEW OF THE ROLE**
Monitoring and maintaining customer accounts, customer service and handling back office administrative duties as per requirement.
**KEY RESPONSIBILITIES**
- Overseeing the planning and implementation of multiple concurrent projects.
- Identifying, reviewing, and evaluating the project schedules, milestones and required resources to meet project objectives and success criteria.
- Producing and delivering regular status briefings based on project status and progress.
- Providing feedback to the Team Leader from the start to the end of the Project, including weekly feedback.
- To work closely with the team / Team leader ensuring continuation of the Project
- Ensuring that Service Levels are always met.
- Tracking and changing documents as per client requirements
- Troubleshooting technical issues, liaising and assisting with quality assurance tasks & processes.
- Arranging site installation dates or site meeting requests with the various internal departments.
- Proactively escalating problems to the Team / Team leader for resolution.
- Compilation of complete project schedule including resource planning.
- Interfacing with the Client in conjunction with the Team/Team leader in terms of the schedule and progress.
- Interfacing with the Team/Team leader in terms of project planning, scheduling, progress updates, reporting, resourcing, project budget and estimations.
- Serving as a technical advisor for the solution of challenging production problems.
- Identifying, reporting, resolving and controlling failings affecting customer service.
- Providing support to the Field Technicians and other Business units.
- Assisting with administrative duties as per back-office requirements.
**SKILLS AND COMPETENCIES**
- Analytical skills
- Research Skills
- Problem solving skills.
- Communication Skills (written and verbal communication)
- Computer proficiency (word, excel, outlook, PowerPoint etc.)
- Basic Bookkeeping
- Decision making
- Be able to Co
- ordinate projects successfully.
- Having good interpersonal skills
- Filing Management
- Equipment Handling
- Customer Service
**ATTRIBUTES**
- Taking initiative and being assertive.
- Paying attention to detail.
- Being deadline driven.
- Being able to prioritise.
- Having organisational awareness
- Having the ability to interface and demonstrate leadership.
- Having the ability to work independently and in a team-oriented, collaborative environment.
- Being persuasive, encouraging, and motivating.
- Having the ability to learn, understand, and be flexible.
**MINIMUM REQUIREMENTS**
- Matric
- Diploma/Degree in Administration or Operations Management would be an advantage.
- 2 years working experience in Administration.
- 2 years working experience in the IT industry would be an advantage.
**Job Type**: Permanent
Ability to commute/relocate:
- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Administrative office procedures, practices and equipment: 1 year (preferred)
**Job Type**: Permanent
Ability to commute/relocate:
- Century City, Western Cape: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Administrative office procedures, practices and equipment: 1 year (preferred)
-
Back Office Administrator
2 weeks ago
Century City, South Africa Motivity (PTY) Ltd Full timeJob description **OVERVIEW OF THE ROLE** Monitoring and maintaining customer accounts, customer service and handling back office administrative duties as per requirement. **KEY RESPONSIBILITIES** - Overseeing the planning and implementation of multiple concurrent projects. - Identifying, reviewing, and evaluating the project schedules, milestones and...
-
Back Office Agent
3 weeks ago
Century City, South Africa Call Centre Staffing Full timeOur client in the travel sector is looking for a back office agent to assist clients with travel-related queries. **Experience**: Financials and invoicing Knowledge Ability to work on Multi-channels Ability to learn new hospitality and financial systems. Multitasking - working with variant channels: zendesk, slack, hospitality systems. Update customer...
-
Payroll Officer
2 weeks ago
Century City, South Africa Mazars Careers Full timeAn opportunity exists in the Payroll - External Division of Mazars; an international professional services firm to provide payroll administration management services to external clients. This role will be based in our Century City office. **Duties and Responsibilities**: - Payroll Creation, processing and administration (VIP Payroll and /or manual...
-
Office/accounts Administrator
1 week ago
Century City, South Africa Cape Town Recruit Full timeThe job requirement includes: - general office administration including answering of phones and processing deals - troubleshooting and logging technical queries, so telecoms experience will be highly advantageous - organizing installations including ordering stock and liaising with technicians - reconning supplier invoices and invoicing customers, so...
-
Back Office Agent
2 weeks ago
Century City, South Africa Kinesis (Call centre staffing) Full time**Requirements** Two years of customer service experience (required) One Year Experience in booking online travel and general geographic knowledge (preferred). Tourism knowledge - hotel, flights, transfers 4. Multitasking - working with variant channels: zendesk, chat/whatsapp, phone, slack,, hospitality systems. Good at work under pressure. Excell,...
-
Office Manager
1 week ago
Century City, South Africa Crew Life at Sea Full timePosition: Office Manager Job Overview: We are a small, dynamic team based in Century City, seeking an Office Manager to oversee daily operations and maintain an efficient, well-organized work environment. In this role, you will supervise all staff, ensuring that tasks are completed effectively and office functions run smoothly. As the key point of contact...
-
Greek Back Office Agent
2 weeks ago
Century City, South Africa Kinesis (Call centre staffing) Full timeBackOffice agent: Our company is looking to fill the role of BackOffice agent. 1. Financials and invoicing Knowledge 2. Multi-channel work capability. 3. Ability to learn new hospitality and financial systems. 4. Multitasking - working with variant channels: zendesk, slack, hospitality systems. 5. Update customer booking between reservation system and...
-
Administrator
1 week ago
Century City, South Africa Mazars Careers Full timeAn opportunity has become available at Mazars; an international professional services firm, based at Mazars House in beautiful Century City, Cape Town. We are looking for an individual to support the Partner/s and Director/s with all administrative aspects of the business. The Assistant will report the Department Head. **Duties and...
-
Academic Administrator
2 weeks ago
Century City, South Africa Educor Full time**Academic Administrator (JB2731)**: Century City, Cape Town, Western Cape - Education - Academic Administrator (JB2731) Century City, Cape Town Market Related The Academic Administrator is responsible for all academic administration to ensure a seamless student value chain from registration and enrolment through to certification. This portfolio is in...
-
Academic Administrator
2 weeks ago
Century City, South Africa Kontak Recruitment SA Full timeCentury City, Cape Town, Western Cape - Education - Academic Administrator (JB2731) Century City, Cape Town Market Related The Academic Administrator is responsible for all academic administration to ensure a seamless student value chain from registration and enrolment through to certification. This portfolio is in administrative support of the Academic...
-
Programme Administrator
2 weeks ago
Century City, South Africa Educor Full time**Programme Administrator (JB1523)**: Century City, Cape Town, Western Cape - Education **Programme Administrator (JB1523)** **Century City** **Market Related** **Educational Requirements**: Grade 12 Diploma in Sales and marketing advantageous 1-3 years’ experience as office administrator Assessor experienced advantageous Typing speed 25wpm MS office...
-
Programme Administrator
2 weeks ago
Century City, South Africa Kontak Recruitment SA Full timeCentury City, Cape Town, Western Cape - Education** Programme Administrator (JB1523)** **Century City** **Market Related** **Educational Requirements**: Grade 12 Diploma in Sales and marketing advantageous 1-3 years’ experience as office administrator Assessor experienced advantageous Typing speed 25wpm MS office Proficient **Duties and...
-
Administration Clerk
2 weeks ago
Century City, South Africa Honest Ease Full timeThe company requires the services of an administrative clerk, requirements are as follows: - Proficient in Excel, organizing, office administration and over all communication. - Able to work in a team and under pressure. - Professional work ethic. - Valid drives license will be favourable. Location: Century City Business park. Ability to...
-
Administrator
1 week ago
Century City, South Africa Ambini Pty Ltd Full timeAnswering customer calls and assisting customers with their enquiries Attend to needs of customers Compile job reports Capturing invoices Booking of collections and tracking of collections Coordinate office and administrative tasks Placing stock orders with suppliers when stock runs low Monitoring of vehicle activities and fuel expenditures The below...
-
Transport/office Administrator
3 weeks ago
City Deep, South Africa Container Structures Full timeTransport/Office Administrator **Job Introduction** As an accomplished Transport/Team Administrator you will provide PA support to the Sales team and provide efficient, effective. This autonomous role will focus on managing a busy inbox and calendar, conference calls, typing up minutes, and notes from meetings - and cascading communications to the...
-
Administrator
2 weeks ago
Century City, South Africa AMBINI PTY LTD Full timeAnswering customer calls and assisting customers with their enquiries Attend to needs of customers Compile job reports Capturing invoices Booking of collections and tracking of collections Coordinate office and administrative tasks Placing stock orders with suppliers when stock runs low Monitoring of vehicle activities and fuel expenditures The below...
-
HR Officer
1 week ago
Century City, South Africa Edge Personnel (Pty) Ltd Full timeAn established and well-known national company based in Century City has an excellent opportunity for an HR Officer to join their dynamic team. Minimum of 2 - 3 years’ experience. You will be responsible for but not limited to: Advertise new company positions Setting up interviews and interview new employees Manage the employee filing system (manual &...
-
Administrator
2 weeks ago
Century City, South Africa Mazars Careers Full timeAn opportunity exists in the Company Secretarial department of Mazars; an international professional services firm to provide administration services. This role will be based in our Century City office. **Duties and Responsibilities**: - Assist with submitting Annual returns to CIPC - Prepare company secretarial documentation for Companies and Close...
-
Programme Administrator
2 weeks ago
Century City, South Africa Educor Full time**Programme Administrator ( Nated) JB3137**: Century City, Cape Town, Western Cape - Education - Programme Administrator ( Nated) JB3137 Century City, Cape Town Market Related The Programme Administrator is responsible for all the administrative tasks associated with the NATED programmes that are offered at the campus. Aligned to policies and procedures, the...
-
Order Fulfillment Contacts Agent
2 weeks ago
Century City, South Africa MWeb Full time**Main Purpose of the Job**: The Customer Service Department currently has a vacancy for the Order Fulfillment Contact Agent reporting to the Fulfillment Team Manager, who will be responsible for providing sales administrative and customer support. **Job Output** - Provide administrative support to the Sales Contact Centre Team, to meet minimum performance...