Back Office Agent

BackOffice agent: Our company is looking to fill the role of BackOffice agent.Financials and invoicing KnowledgeMulti-channel work capability.Ability to learn new hospitality and financial systems.Multitasking - working with variant channels: zendesk, slack, hospitality systems. 5. Update customer booking between reservation system and financial...

RequirementsTwo years of customer service experience (required)One Year Experience in booking online travel and general geographic knowledge (preferred).Tourism knowledge - hotel, flights, transfers 4. Multitasking - working with variant channels: zendesk, chat/whatsapp, phone, slack,, hospitality systems.Good at work under pressure.Excell, word...

OVERVIEW OF THE ROLEMonitoring and maintaining customer accounts, customer service and handling back office administrative duties as per requirement.KEY RESPONSIBILITIES Overseeing the planning and implementation of multiple concurrent projects. Identifying, reviewing, and evaluating the project schedules, milestones and required resources to meet project...

Job descriptionJob descriptionOVERVIEW OF THE ROLEMonitoring and maintaining customer accounts, customer service and handling back office administrative duties as per requirement.KEY RESPONSIBILITIES Overseeing the planning and implementation of multiple concurrent projects. Identifying, reviewing, and evaluating the project schedules, milestones and...

Main Purpose of the Job:The Customer Service Department currently has a vacancy for the Order Fulfillment Contact Agent reporting to the Fulfillment Team Manager, who will be responsible for providing sales administrative and customer support.Job Output: Provide administrative support to the Sales Contact Centre Team, to meet minimum performance deliverables...

Startup dynamic marketing agency based in Century city cape town.Magnus marketingResponsibilities: Book meetings and schedule events Order office stationery and supplies Maintain internal databases Submit expense reports Organize, store and print company documents as needed Answer and redirect phone calls Handle queries from managers and employees Managing...

Level 1 agent:Tourism knowledge - Hotels, Flights and PackagesMulti-channel work capability. 3. Ability to learn new hospitality systems.Multitasking - working with variant channels: zendesk, slack, hospitality systems.Issue all tickets that automation does not for the corporate department, on sitesCustomer call back when necessary or requested by Level 2 or...

We are looking for an experienced National Network Consultant*The purpose of this role is to create travel entrepreneurs, by supporting signed-up agents, to become transactional. The role includes contacting agents regularly to obtain feedback from them, as well as assisting agents with any challenges or queries they may have regarding the system or their...

1. Tourism knowledge - Hotels, Flights and PackagesMulti-channel work capability.Ability to learn new hospitality systems.Multitasking - working with variant channels: zendesk, slack, hospitality systems.Issue all tickets that automation does not for the corporate department, on sitesCustomer call back when necessaryAssist onsite customers 8. Answer...

We are seeking an excellent Sales Team Leader to join our team. Leading 10+ outbound call centre sales agents. Overall responsibility for your team success by agreeing, implementing, monitoring individual, team objectives and targets whilst ensuring company policies and procedures are adhered to. Meet team sales requirements as set out in KPI policy and...

MAIN PURPOSE OF THE POSITION:As a reservationist you are to be a professional, friendly, and efficient first point of contact for guests of properties in ourAccommodation Portfolio, ensuring that our facilities are sold in such a way that maximizes revenue whilst satisfyingthe guests expectations. To respond to communications from guests, travel agents, and...

Job descriptionMagnus MarketingJob Summary:Responsibilities: Conducting outbound cold calls to potential customers. Generating leads and sales for the company's products and services. Building relationships with prospects and customers over the phone. Achieving sales targets and KPIs. Keeping accurate records of calls and sales activity. Upsell services and...

Job Purpose:Become a key driver of lead generation and sales conversion for our exciting property development projects. Play a crucial role in crafting compelling marketing strategies, engaging potential buyers, and ultimately exceeding sales targets.Key Responsibilities:Marketing Strategy and Execution: Develop and implement comprehensive marketing...

Are you passionate enough about travel to make it your job? You've come to the right place Would you like to know how we managed to become Europe's leading tour operator? Easy - we chose the most vibrant, passionate individuals we could find to make up our team. When you join the Expat Explore team you don't just become a number on our payroll system, you...

Virtual ReceptionistAbout the companyIWG has been at the forefront of the flexible workspace revolution for more than 30 years. We have made it possible for organizations and individuals everywhere to take a new approach to the traditional working day. We have over 3,400 locations across over 110 countries allowing millions of people every day to have a...

Company DescriptionWNS (Holdings) Limited (NYSE:WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Virtual ReceptionistAbout the companyIWG has been at the forefront of the flexible workspace revolution for more than 30 years. We have made it possible for organizations and individuals everywhere to take a new approach to the traditional working day. We have over 3,400 locations across over 110 countries allowing millions of people every day to have a...

MAIN PURPOSE OF THE POSITION:As a group reservationist you are to be a professional, friendly and efficient first point of contact for guests of both Hotels, and Apartments ensuring that our facilities are sold in such a way that maximizes revenue whilst satisfying the guests expectations. To respond to communications from guests, travel agents, and referral...

Description:Dynamic Office Automation Dealer based in Century City wishes to appoint a sales individual who will form part of their existing and successful sales team.Job Requirements, but not limited to:Achieve monthly sales targets Generate new business by cold calling in designated areas Work closely with Management Maintain ongoing customer...

Company Secretary required by CA firm based in Century CityRemuneration: R20,000 per month negotiableMinimum Requirements: Matriculation, further tertiary education highly beneficial. 2+ years' experience in a related role. Strong organizational skills with attention to detail. Familiarity with accounting principles and procedures. Proficient in MS Office...