![Ecowize](https://media.trabajo.org/img/noimg.jpg)
Customer Liaison Officer
3 days ago
Ecowize is looking for a highly motivated and skilled Customer Liaison Officer to be based in Spartan, Kempton Park. The purpose of the role is to focus on the overall customer experience, ultimately managing the relationships between Ecowize and the customer.
**Responsibilities**
- Customer experience and satisfaction by driving key OTIF (on-time-in-full) strategies and ensuring excellent communications with the customers and respective representatives.
- Capturing and processing orders timeously and correctly.
- Coordinate orders and deliveries ensuring that distribution partners have planned adequately.
- Building and maintaining customer relationships
- Resolving all customer queries within an acceptable timeframe
- Managing stock at various warehouses with daily stock reviews and planning in advance pertaining to stock availability.
- Mitigating non-conformance and back-orders by adequately resolving, investigating, reporting, and updating.
- Developing an adequate route planning strategy and driving optimal loads and planning to reduce cost of distribution.
- Focus on empowering the team and focus on continuous development and improvement.
**Requirements**:
- Grade 12
- Preferred certification in Supply chain/Accounting/ Logistics
- Preferred background in Industry fundamentals - understanding of the cleaning and sanitation industry.
- Knowledge of CRM and Order Management - SAGE/Granite reporting
- Experience in invoice administration / Debtors
- Project Management
- Customer service, communication, and time management
- Proficient in Microsoft Office (Teams, Outlook, Excel, Word)
**The successful incumbent must have the following skillsets**:
- Must be comfortable with the Ecowize culture and values.
- Strong numerical orientation
- Excellent communication skills
- Problem solving skills.
- Ability to multitask.
- High level of attention to detail
- Honesty in dealing with cash and/or finances.
The Company is committed to complying with legislation and to meet strategic goals regarding to employment equity.
-
Customer Liaison Officer
2 weeks ago
Century City, Western Cape, South Africa Ecowize Full timeEcowize is looking for a highly motivated and skilled Customer Liaison Officer to be based in Spartan, Kempton Park. The purpose of the role is to focus on the overall customer experience, ultimately managing the relationships between Ecowize and the customer.Responsibilities Customer experience and satisfaction by driving key OTIF (ontimeinfull) strategies...
-
Retail Floor Liaison
2 weeks ago
Century City, Western Cape, South Africa ACDC Dynamics SA Full timeSummary:ACDC Dynamics, a leading manufacturer, importer, and distributor of quality products in the electrical, electronics, pumps, and tools industry requires a highly motivated Retail Floor Liaison for our retail branch situated at Richmond Park, Cape Town.Purpose of the role:We are looking for a competitive Retail Floor Liaison / Sales Assistant to help...
-
Customer Care Officer
2 months ago
Century City, South Africa Educor Full time**Customer Care Officer (Academics) JB3213**: Century City, Cape Town, Western Cape - Customer Service - Customer Care Officer (Academics) JB3213 Century City, Cape Town Market Related To ensure customer retention by assisting with social media queries, cancellation requests and salvaging, transferring courses. Assisting with projects relating to complaints,...
-
Customer Care Officer
28 minutes ago
Century City, South Africa Educor Full time**Customer Care Officer (Academics) JB3213**: Century City, Cape Town, Western Cape - Customer Service - Customer Care Officer (Academics) JB3213 Century City, Cape Town Market Related To ensure customer retention by assisting with social media queries, cancellation requests and salvaging, transferring courses. Assisting with projects relating to complaints,...
-
Retail Floor Liaison
6 days ago
Century City, South Africa ACDC Dynamics SA Full time**Summary**: ACDC Dynamics, a leading manufacturer, importer, and distributor of quality products in the electrical, electronics, pumps, and tools industry requires a highly motivated **Retail Floor Liaison** for our retail branch situated at Richmond Park, Cape Town. **Purpose of the role**: We are looking for a competitive **Retail Floor Liaison / Sales...
-
Customer Care Officer
1 week ago
Century City, South Africa Educor Full time**Customer Care Officer (Academics) JB3501**: Century City, Cape Town, Western Cape - Customer Service Customer Care Officer (Academics) JB3501 Century City, Cape Town Compensation: Competitive salary aligned with the market standards We are seeking a dedicated Academic Customer Care Officer to join our team in Century City, Cape Town. Your primary...
-
Customer Care Officer
2 months ago
Century City, South Africa Kontak Recruitment SA Full timeCentury City, Cape Town, Western Cape - Customer Service - Customer Care Officer (Academics) JB3213 Century City, Cape Town Market Related To ensure customer retention by assisting with social media queries, cancellation requests and salvaging, transferring courses. Assisting with projects relating to complaints, cancellations and transfers which include...
-
Customer Care Officer
27 minutes ago
Century City, South Africa Kontak Recruitment SA Full timeCentury City, Cape Town, Western Cape - Customer Service - Customer Care Officer (Academics) JB3213 Century City, Cape Town Market Related To ensure customer retention by assisting with social media queries, cancellation requests and salvaging, transferring courses. Assisting with projects relating to complaints, cancellations and transfers which include...
-
Customer Care Officer
2 weeks ago
Century City, Western Cape, South Africa Kontak Recruitment SA Full timeCentury City, Cape Town, Western Cape - Customer Service Customer Care Officer (Academics) JB3213Century City, Cape TownMarket RelatedTo ensure customer retention by assisting with social media queries, cancellation requests and salvaging, transferring courses. Assisting with projects relating to complaints, cancellations and transfers which include call out...
-
Customer Care Officer
2 weeks ago
Century City, Western Cape, South Africa Educor Full timeCustomer Care Officer (JB4357)Century CityMarket RelatedTo ensure customer retention by assisting on social media, cancellations and transfers. Primary function is to ensure customer retention by assisting with Social Media queries and complaints, cancellation requests and the salvaging thereof, and transferring student's courses to another course of their...
-
Customer Care Officer
1 week ago
Century City, South Africa Educor Full timeCustomer Care Officer (JB4357) Century City Market Related To ensure customer retention by assisting on social media, cancellations and transfers. Primary function is to ensure customer retention by assisting with Social Media queries and complaints, cancellation requests and the salvaging thereof, and transferring student’s courses to another course of...
-
Customer Service Liaison
3 weeks ago
Century City, South Africa Cape Union Mart Full timeDealing with complaints in a professional and effective manner - Directing toll-free calls accordingly - Completion of administration - Deal with queries/complaints received inhouse (from other departments/store s) - Manage stalk holder engagement - Book and process returns ( RMA’s ) - Resolve/respond to Jira log queries - Source stock for unallocated...
-
Logistic Officer
4 weeks ago
Century City, South Africa Spur Group Full time**Job Advert Summary**: Spur Corporation is a growing multi-brand restaurant franchisor, headquartered in Cape Town. The group currently has eight brands, namely, Spur Steak Ranches, Panarottis Pizza Pasta, John Dory’s Fish Grill Sushi, RocoMamas, The Hussar Grill, Casa Bella and Nikos Coalgrill Greek. In order to retain an exceptional talent pool, the...
-
Customer Care/student Journey Officers
3 weeks ago
Century City, South Africa Educor Full time**Customer Care/Student Journey Officers (JB3148)**: Century City, Cape Town, Western Cape - Customer Service **Customer Care/Student Journey Officers (JB3148)** **Century City** **Market related** Effective response to student queries within 24hours of receipt Communicate the information and/or solution to the student for each concern/query raised in...
-
Customer Care/student Journey Officers
1 week ago
Century City, South Africa Educor Full time**Customer Care/Student Journey Officers (JB3299)**: Century City, Cape Town, Western Cape - Customer Service **Customer Care/Student Journey Officers (JB3299)** **Century City** **Market related** *** **Requirements: Diploma or Degree** Minimum of 1-year working experience in a similar field. Background in administrative and functional support, as it...
-
Century City, South Africa Educor Full time**Student Journey Officer/Customer Service Consultant (JB3747)**: Century City, Cape Town, Western Cape - Customer Service **Student Journey Officer/Customer Service Consultant (JB3747)** **Century City, Cape Town, Western Cape** **Market Related** **Fixed term contract** The Student Journey Officer is responsible for all administrative tasks associated...
-
Century City, Western Cape, South Africa Educor Full timeStudent Journey Officer/Customer Service Consultant (JB3747): Century City, Cape Town, Western Cape - Customer ServiceStudent Journey Officer/Customer Service Consultant (JB3747)Century City, Cape Town, Western CapeMarket RelatedFixed term contractThe Student Journey Officer is responsible for all administrative tasks associated with the HET/NATED and FET...
-
Logistic Officer
2 weeks ago
Century City, Western Cape, South Africa Spur Group Full timeJob Advert Summary:Spur Corporation is a growing multi-brand restaurant franchisor, headquartered in Cape Town. The group currently has eight brands, namely, Spur Steak Ranches, Panarottis Pizza Pasta, John Dory's Fish Grill Sushi, RocoMamas, The Hussar Grill, Casa Bella and Nikos Coalgrill Greek. In order to retain an exceptional talent pool, the group...
-
Customer Care/student Journey Officers
3 weeks ago
Century City, South Africa Kontak Recruitment SA Full timeCentury City, Cape Town, Western Cape - Customer Service **Customer Care/Student Journey Officers (JB3148)** **Century City** **Market related** Effective response to student queries within 24hours of receipt Communicate the information and/or solution to the student for each concern/query raised in an accurate and relevant manner. Sources the required...
-
Customer Care/student Journey Officers
7 days ago
Century City, South Africa Kontak Recruitment SA Full timeCentury City, Cape Town, Western Cape - Customer Service **Customer Care/Student Journey Officers (JB3299)** **Century City** **Market related** *** **Requirements: Diploma or Degree** Minimum of 1-year working experience in a similar field. Background in administrative and functional support, as it relates to an academic environment or similar...