Senior Fleet Controller
6 months ago
**Qualification and experience**:
- Minimum grade 12
- 4-6 years related experience as a Fleet Controller in the road freight/logistics industry
- Basic knowledge of excel, word and general computer literacy is paramount
- Fluent in English and Afrikaans
- Assist the Jnr Operations Manager in overseeing a team of fleet controllers
- Manage the effective coordination of bookings by working closely together with all relevant teams
- Focus on continually improving fleet utilisation, productivity, and efficiencies
- Manage escalated customer problems, changes, and queries to achieve the best outcome for all parties involved whilst maintaining the highest level of customer service
**Experience**:
- Fleet Controller: 4 years as fleet controller and 2 years as senior overseeing a team
- Route Planning & Scheduling: 2 years
- Truck Monitoring & Driver Management: 2 years
- Client Management & Relationship Management: 2 years
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