Key Accounts Manager:HVAC

3 weeks ago

Century City, South Africa Cosmopolitan Recruitment Full time

**Job Title **Key Account Manager - Heat Ventilation and Air-conditioning

**Reporting to **General Manager

**Position Summary**

Responsible for delivering multiple contracts and to achieve the elements of each contract within the contract budget, agreed upon time schedules, statutory requirements, customer satisfaction, and promoting the group performance and reputation to clients

Responsible for supporting the group business development strategy, identifying and maximising new business opportunities

To be the lead interface with clients, responsible for the delivery of operations, maintenancea nd reactive services including the management and inspection of specialist service subcontractors

**Key Accountabilities / Principal Responsibilities**

**Contractual Strategy and Management**
- Develop, agree and manage a robust strategy and annual plans for each

contract, to meet the contractual requirements, as well as operational and
financial business targets
- Ensure contracts are optimally structured, managed and populated to

increase operational efficiency
- Focus on future direction of each contract, to include implementation of

continuous improvement initiatives that strengthen the customer
relationship to enable the success of future longevity of the contract
- Conduct regular reviews of processes, procedures, plans, monitoring and

taking actioning processes, procedures and systems aligned to the company quality policy
- Conduct regular reviews of processes, procedures, plans, monitoring and taking action to ensure business targets are met, including submitting accurate and timely reports
- SLA Management, compliance & governance
- Performance reporting to the Client

**Business Development**
- Develop strong market knowledge of existing and potential clients, and keep

the company informed of business growth opportunities aligned to strategic
objectives
- Provide in-depth analysis of markets, industry trends, competitors and

clients to improve informed of business growth opportunities aligned to
strategic objectives
- Develop and implement relationship strategies to maximise opportunities for securing new business
- Identify new / future services that would provide the company with a

competitive advantage or profitability.
- Develop tender documents at a consistently high standard

**Customer, Community and Markets**
- Represent the company when meeting with customers, stakeholders and

end users, in order to enhance the company reputation and foster a
partnership approach to relationships throughout each contract
- Lead customer service excellence and continuous improvement culture, so

that the business remains at the leading edge of service delivery and value
- Maintain and develop strong relationships with clients and other

stakeholders to secure the necessary support for the efficient performance
of hard and soft service operationsa nd maintenance

**Leadership**
- Meet the key performance areas according to the targets agreed upon in the

areas of management of the client and contractor interface
- Manage and oversee the functional departments of hard and soft services

operations and ensure performance is delivered to appropriate standards
within agreed upon time frames and budget allocations

**Financial Management**
- Ensure business development strategies are in place, to deliver contract

expansion aspirations in line with the business commitment
- Ensure effective financial management is in place to achieve turnover, profit

and to meet legal requirements

**Key Skills and Experience**
- Min Grade 12 or Matric Equivalent
- ND or B Tech or equivalent qualification in HVAC
- Min 8-10 years previous Facilities Management experience in a

technical/engineering environment with proven track record in managing a
large and complex portfolio
- Ability to ensure successful service delivery and avoidance of penalties
- In depth knowledge of Facilities Management Skills
- Sound knowledge of OHSA and Environmental legislative Act, building

regulations, and applicable Labour Relations Acts
- Must be computer literate in MSOffice suite
- Must have own Transport
- Willing and flexible to work extended hours and/or outside of normal

working hours where required.

**People and Management Skills**
- Strong leadership qualities and a confident decision maker
- Possesses the drive to oversee and take ownership of the activities of the

business
- Must be a respected leader, and have the ability to work closely and in

partnership with the clients and group senior management to ensure mutual
success of both organizations and longevity of the contract relationship
- Excellent interpersonal skills in working with multicultural teams across all

levels, with focus on tact, diplomacy and rapport building
- Communicate effectively in both written and verbal form
- Committed to professional and ethical values and standards
- Analytical reasoning ability and capable of making fast informed decisions

on co

  • Key Account Manager

    2 weeks ago

    Century City, South Africa Magnus Marketing Full time

    Magnus Marketing, is a cutting-edge Fin-Tech powerhouse specializing in international financial markets and portfolio management. We are on the lookout for exceptional talent to thrive in our fast-paced, fiercely competitive environment. Are you ready to take your career to the next level? If so, we are seeking a dynamic and experienced Key Account Manager...

  • Key Account Manager

    3 weeks ago

    Century City, Western Cape, South Africa Magnus Marketing Full time

    Magnus Marketing, is a cutting-edge Fin-Tech powerhouse specializing in international financial markets and portfolio management. We are on the lookout for exceptional talent to thrive in our fast-paced, fiercely competitive environment. Are you ready to take your career to the next level? If so, we are seeking a dynamic and experienced Key Account Manager...

  • Senior Key Accounts Manager

    3 weeks ago

    Century City, South Africa Cosmopolitan Recruitment Full time

    **Senior Key Account Manager (based in Cape Town)** If you appreciate a company culture that encourages ownership, innovation and client delight, you will thrive in our diverse, driven team. **Position Summary** Manage Key Account Managers and associated projects. Accountable for overall performance of general operations. **Key Accountabilities/...

  • Senior Key Accounts Manager

    3 weeks ago

    Century City, Western Cape, South Africa Cosmopolitan Recruitment Full time

    Senior Key Account Manager (based in Cape Town)If you appreciate a company culture that encourages ownership, innovation and client delight, you will thrive in our diverse, driven team.Position SummaryManage Key Account Managers and associated projects. Accountable for overall performance of general operations.Key Accountabilities/ Principal...

  • National Retail Key Accounts Manager

    4 weeks ago

    Century City, South Africa JSM Business Services Full time

    Our client who imports, exports and processes seafood products at their plant in Cape Town wants to appoint a National Retail Key Accounts Manager. Essential requirements for this position are first-hand experience of managing leading retail accounts in South Africa as well as solid experience in managing key account managers/sales manager reporting to the...

  • Key Account Associate

    3 weeks ago

    Century City, Western Cape, South Africa ACDC Dynamics SA Full time

    What we are looking for:We are looking for an experienced, go-getter & passionate Key Accounts Associate to maintain and develop business orientated relationships with existing and new clients.Who we are:We are a leading manufacturer, importer and distributor of products in the electrical industry with a focus on general electrical products, electronics,...

  • Key Accounts Manager: Electrical

    3 weeks ago

    Century City, South Africa Cosmopolitan Recruitment Full time

    **Job Title **Key Account Manager - Electrical **Reporting to **General Manager **Position Summary** Responsible for delivering multiple contracts and to achieve the elements of each contract within the contract budget, agreed upon time schedules, statutory requirements, customer satisfaction, and promoting group performance and reputation to...

  • Facilities Key Accounts Manager

    2 months ago

    Century City, South Africa Cosmopolitan Recruitment Full time

    **Key Account Manager - National** **Position Summary** Providing soft and technical facilities management services to a portfolio of client sites. Responsible to run, manage, operate and control these services. Manage staff, resources and infrastructure. Ensure cost control, budgeting and profitability. Ensure quality of product and services. Strategic...

  • Facilities Key Accounts Manager

    3 weeks ago

    Century City, Western Cape, South Africa Cosmopolitan Recruitment Full time

    Key Account Manager - NationalPosition SummaryProviding soft and technical facilities management services to a portfolio of client sites. Responsible to run, manage, operate and control these services. Manage staff, resources and infrastructure. Ensure cost control, budgeting and profitability. Ensure quality of product and services. Strategic and...

  • Key Account Manager

    3 weeks ago

    Century City, South Africa Cosmopolitan Recruitment Full time

    The role of **Key Accounts Manager ** has become available based in **Cape Town** **Job Title** Key Accounts Manager - Soft services **Position Summary** Responsible for delivering the contract and to achieve the elements of the contract within the contract budget, agreed upon time schedules, statutory requirements, customer satisfaction, and promoting...

  • Key Account Associate

    7 days ago

    Century City, South Africa ACDC Dynamics SA Full time

    **What we are looking for**: We are looking for an experienced, go-getter & passionate **Key Accounts Associate** to maintain and develop business orientated relationships with existing and new clients. **Who we are**: We are a leading manufacturer, importer and distributor of products in the **electrical industry** with a focus on general electrical...

  • Facilities National Key Accounts Manager

    2 months ago

    Century City, South Africa Cosmopolitan Recruitment Full time

    Position Summary Providing soft and technical facilities management services to a portfolio of client sites. Responsible to run, manage, operate and control these services. Manage staff, resources and infrastructure. Ensure cost control, budgeting and profitability. Ensure quality of product and services. Strategic and operational leadership to client and...

  • Key Accounts Associate

    7 days ago

    Century City, South Africa ACDC Dynamics SA Full time

    **What we are looking for**: We are looking for an experienced, go-getter & passionate **Key Accounts Associate** to maintain and develop business orientated relationships with existing and new clients. **What the role is about**: 1. Getting the sale using various **sales** methods; 2. Forecasting **sales**; 3. Developing “out of the box” **sales**...

  • Facilities National Key Accounts Manager

    3 weeks ago

    Century City, Western Cape, South Africa Cosmopolitan Recruitment Full time

    Position SummaryProviding soft and technical facilities management services to a portfolio of client sites. Responsible to run, manage, operate and control these services. Manage staff, resources and infrastructure. Ensure cost control, budgeting and profitability. Ensure quality of product and services. Strategic and operational leadership to client and...

  • Account Manager

    1 week ago

    Century City, South Africa Educor Full time

    **Account Manager (JB3317)**: Century City, Cape Town, Western Cape - Sales **Account Manager (JB3317)** **Cape Town** **Market Related** The Account Manager will manage students that are corporate managers within their own fields. The Account Manager will manage the cohorts across sales, finance and customer service as part of the operations business...

  • Account Manager

    1 week ago

    Century City, South Africa Kontak Recruitment SA Full time

    Century City, Cape Town, Western Cape - Sales **Account Manager (JB3317)** **Cape Town** **Market Related** The Account Manager will manage students that are corporate managers within their own fields. The Account Manager will manage the cohorts across sales, finance and customer service as part of the operations business unit. **Educational...

  • Account Manager

    3 weeks ago

    Century City, Western Cape, South Africa Educor Full time

    Account Manager (JB3317): Century City, Cape Town, Western Cape - SalesAccount Manager (JB3317)Cape TownMarket RelatedThe Account Manager will manage students that are corporate managers within their own fields. The Account Manager will manage the cohorts across sales, finance and customer service as part of the operations business unit.Educational...

  • Account Manager

    3 weeks ago

    Century City, Western Cape, South Africa Kontak Recruitment SA Full time

    Century City, Cape Town, Western Cape - SalesAccount Manager (JB3317)Cape TownMarket RelatedThe Account Manager will manage students that are corporate managers within their own fields. The Account Manager will manage the cohorts across sales, finance and customer service as part of the operations business unit.Educational Requirements:Proven experience in...

  • Accounts Internship

    4 weeks ago

    Century City, South Africa Methys Group Full time

    **About Us** Methys group is a unique international technology hub with expertise in Digital, Performance and Innovation through. We are focused on customer success, driving maximum business performance. Leveraging on partnerships with key technology providers and a rich set of methodologies blending functional and technological...

  • Sales Account Manager

    4 weeks ago

    Century City, South Africa Job Crystal Full time

    -South Africa, Western Cape R15000 - R25000 Per Month **Area**: South Africa, Western Cape **Sector**: Sales Posted: 9 February 2024 **Job Details**: A communications solutions provider looking for a Sales Account Manager to join their team. As a Sales Account Manager, you will play a crucial role in maintaining and expanding the business’ client base....