Assistant Office Manager
2 weeks ago
2years
- Responsible for cash and custodian of assets in the branch
- Responsible for cash and cash balancing of all transfers of money in the branch
- Laying and pay-out of bets
- Responsible for cash shortages
- Responsible for branch’s biometrics
- Ensure FICA compliance for all customers with specific reference to bets laid and paid
- Ensuring the branch is clean and presentable to clients
- Ensure accountability in respect of operating hours are strictly adhered to
- Paying out of bets
- Responsible for administration and paperwork including cash handover document
- Responsible for safety and security of all assets
- Cash takings, access to the safe and custodian of premises
- Responsible for opening, closing, monthly and branch reports
- Ensure related marketing and betting information displayed is current and relevant
- Ensure weekly stock takes and orders are done accurately and correctly
- Ensure daily bar stock takes are done accurately and correctly
- Ensuring branch staff provide efficient and quality customer service
- Opening and closing of customer accounts in conjunction with Telebetting
- Ensure customers’ needs are met and that turnaround time in term so service is low
**Qualifications and Experience**:
- Matric with a post matric qualification being advantageous.
- Desirable - 2 years’ experience in a similar role.
- Must be able to work shifts including nights.
- Bilingual
- Achieving personal work goals and objectives
- Adhering to principles and values
- Deciding and initiating action
- Delivering results and meeting customer expectations
- Ability to maintain a high level of accuracy in preparing and entering information and attention to detail
- Record keeping skills
- Strong customer service focus
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