Office Support Clerical Admin
2 weeks ago
2years
Ensure that customer waiting areas are maintained in the highest standards as per appearance, accessibility and demarcation.
Ensure implementation of civic services policies, strategies and plans.
Collate statistical information on service standards.
Provide expert advice and guidance to clients on services operational issues and matters.
Ensure effective and efficient management of queues in the office.
Render services in Mobile Units where and when required.
Conduct quality assurance to ensure quality of service delivery.
Report risks according to required format.
Keep abreast with departmental policies and prescripts.
Asses the working environment and report all Occupational Health and Safety issues to management.
Act as change agent for all processes, systems or practices.
Encourage team work to ensure efficient service delivery.
**Qualifications and Experience**:
An undergraduate qualification in Public Management / Administration, Social Science or related field at NQF Level 6 recognized by SAQA.
Computer literacy.
Planning and organizing.
Problem solving.
Communication Skills (Verbal and written).
Financial administration.
Sound interpersonal relations.
Attention to detail. Teamwork.
Client orientation and customer focus.
Record and time management.
Driver’s license will be an added advantage.
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