Front Office Manager
5 months ago
**FRONT OFFICE MANAGER**
HYATT HOUSE
ZA - GT - Johannesburg
Full - time
Monthly South African Rand (ZAR) pay basis
**Salary**: Negotiable
Position: Front Office Manager
Place of Work: Hyatt House Sandton Hotel Division: Operations
Responsible To: Cluster Hotel Manager
**Scope and General Purpose of the Job**:
**Duties and Responsibilities**:
**Operations**
- Oversee daily operation of the front office desk, including guest check-in/check
- out, room reservation and guest satisfaction.
- Train, supervise, and evaluate front office staff to ensure adherence to hotel standards.
- Coordinate with other departments to ensure seamless service delivery.
- Handle guest complaints and concerns with professionalism and patience.
- Maintain an organized and efficient front desk.
- Implement and monitor office budget and expenses.
- Stay updated with the latest trends in front office operations and hospitality technology.
- Promptly handle, follow up and secure any lead received by the events or reservations department.
**Skills, Knowledge and abilities**
- Highly observant
- Problem Solver
- Effective Communicator
- Ability to work under pressure
- Good time management
- Customer focused
- Strong leadership and people management skills
- Excellent planning and organizational skills
**Qualifications & Experience**:
- Grade 12
- Degree in Hospitality Management or related field
- Advantageous
- Excel - Advanced
- Word - Advances
**Systems Knowledge**:
- Envision - Advantageous
- Reserve - Advantageous
- Opera
**We Offer**:
- Competitive salary
- Opportunities for professional growth and development
- Employee discounts
- Job Type: Full - time, Permanent
**Job Types**: Full-time, Permanent
-
Front Office Manager
2 months ago
Johannesburg, South Africa HotelJobs.co.za Full timeCareer Growth Hospitality Recruitment is looking for a strong and experienced **Front Office Manager** to join the team at a 4* Hotel in Sandton. You will be responsible for overseeing the smooth operation of the front desk department, ensuring that guests receive exceptional service from check-in to check-out while managing the front office staff and...
-
Assistant Front Office Manager
2 months ago
Johannesburg, South Africa HotelJobs.co.za Full time**Key Responsibilities**: - Assist in managing daily front office operations, including guest check-ins, check-outs, and reservations. - Lead and support the front desk team, ensuring high service standards and guest satisfaction. - Address guest inquiries, concerns, and special requests in a professional and timely manner. - Collaborate with other...
-
Front Office Duty Manager
5 months ago
Johannesburg, South Africa Valor reimagining hospitality Full timeBrief: Position: Front Office Duty Manager (External Recruitment) Employer: Boutique Hotel based in Houghton This vacancy is based in South Africa. Only open to South African Citizens. No work permits will be provided. **Valor Hospitality Partners is recruiting for one of our clients**: Are you a seasoned professional in the hospitality industry with a...
-
Front Office Manager
2 months ago
Johannesburg, South Africa AccorHotel Full timeDirects, controls and coordinates activities of personnel engaged in such activities as: - Receiving, processing and confirming room reservations. - Selling, registering and assigning rooms to incoming guests; - Giving general information and aid and handling out keys to guests; - Giving general information and aid and handling out keys to guests; -...
-
Front Office Duty Manager
5 months ago
Johannesburg, South Africa The Capital Hotels and Apartments Full timeThe Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of...
-
Front Office Manager
5 months ago
Johannesburg, South Africa Mercure Johannesburg Bedfordview Hotel Full timeCompany Description We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining...
-
Front Office Associate
2 weeks ago
Johannesburg, Gauteng, South Africa Prospect Staffing SA Full timeJob Title: Front Office AttendantThe Front Office Attendant is responsible for providing exceptional customer service to guests, handling front desk operations, and maintaining a clean and organized front office area.Key Responsibilities:Front Desk Operations: Manage the front desk, handle guest check-ins and check-outs, and process payments.Customer...
-
Front Office Host
1 month ago
Johannesburg, South Africa Hilton Full timeFront Office Host A Front Office Host provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front Office Host, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional...
-
Front Office Team Leader
3 weeks ago
Johannesburg, South Africa Hilton Full timeFront Office Team Leader A Front Office Team Leader supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Front Office Team Leader, you will supervise the Front Office Team which is the main connection between...
-
Assistant Front Office Manager Johannesburg
1 month ago
Johannesburg, South Africa HotelJobs.co.za Full timeA well-established 4-star hotel in Johannesburg is seeking an Assistant Front Office Manager to join their team. This role requires a dynamic individual with excellent leadership skills and a passion for delivering exceptional guest service. **Key Responsibilities**: - Assist in the daily management of front office operations, ensuring smooth check-ins,...
-
Assistant Front Office Manager
5 months ago
Johannesburg, South Africa Marriott International, Inc Full time**Job Number** 23135212 **Job Category** Rooms & Guest Services Operations **Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office...
-
Assistant Front Office Manager
6 months ago
Johannesburg, South Africa Marriott International, Inc Full time**Job Number** 23157574 **Job Category** Rooms & Guest Services Operations **Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for all front...
-
Front Office Coordinator
4 days ago
Johannesburg, Gauteng, South Africa Talent 101 Full timeJob Title: Front Office CoordinatorAbout Talent 101:Talent 101 is a dynamic organization seeking a skilled Front Office Coordinator to join our team. As a key member of our front office, you will be responsible for providing exceptional support to our staff and clients.Salary: We offer a competitive salary range of R250,000 - R300,000 per annum, depending on...
-
Front Office Coordinator
3 weeks ago
Johannesburg, Gauteng, South Africa Capital Recruit Full timeJob Title: Front Office/ReceptionJob Summary:Capital Recruit is seeking a highly organized and detail-oriented Front Office/Reception professional to provide exceptional administrative support to our team. The ideal candidate will possess excellent communication skills, both verbal and written, and be proficient in Microsoft Office Suite.Key...
-
Front Office Coordinator
5 months ago
Johannesburg, South Africa African Energy Full timeAfrican Energy SA is bassed in central Sandton and are recruiting a receptionist to manage our front desk on a daily basis to perform a variety of administrative and marketing tasks. Greet and welcome guests as soon as they arrive at reception. Direct visitors to the appropriate person and office. Answer, screen, and correctly forward incoming phone...
-
Administrative Support Officer
1 hour ago
Johannesburg, Gauteng, South Africa Capital Recruit Full timeCapital Recruit is seeking an exceptional Administrative Support Officer to join our team in Dunkeld, Johannesburg. This role offers a unique opportunity for a highly organized and detail-oriented individual to provide administrative support to the organization.Job SummaryWe are looking for a skilled and professional Administrative Support Officer to manage...
-
Assistant Front Office Manager 5 Hotel
3 months ago
Johannesburg, South Africa HotelJobs.co.za Full timeKendrick Recruitment is currently seeking a **Assistant** **Front Office Manager** to join a vibrant team at a renowned hotel! If you're passionate about guest service excellence and ready to lead, this role offers a fantastic opportunity to take charge of Front Office operations while ensuring a seamless guest experience. **Key Responsibilities**: - Lead...
-
Front Office Manager
3 months ago
Johannesburg, South Africa Marriott International, Inc Full time**Job Number** 24146922 **Job Category** Rooms & Guest Services Operations **Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...
-
Assistant Front Office Manager
5 months ago
Johannesburg, South Africa Marriott International, Inc Full time**Job Number** 24094770 **Job Category** Rooms & Guest Services Operations **Location** African Pride Melrose Arch Autograph Collection®, 1 Melrose Square, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...
-
Hotel Front Office Manager, Johannesburg
7 months ago
Johannesburg, South Africa HotelJobs.co.za Full timeCedrus Libani Recruitment Agency is seeking to find a Front Office Manager for a luxury Five Star hotel in Johannesburg.