Key Account Executive
7 days ago
Afritracker is looking for a KAE to create and maintain successful relationships with existing and potential customers in order to ensure that service level agreements (SLA’s) are adhered to and that customers receive the highest quality service.
**Duties and Responsibilities**
Client Management
- Builds and maintains effective internal and external relationships with stakeholders to promote business continuity and drive retention and growth
- Manages the relationships with customers by meeting with customers regularly in order to understand their concerns and resolve queries
- Resolves administrative queries in order to ensure speedy resolutions and enhance customer satisfaction levels
- Understands customers’ telematics requirements and makes recommendations for improvements and enhancements
- Monitors that telematics solutions are operational and functional on all customer vehicles
- Schedules installations, de-installations, repairs and fault-finding in collaboration with internal and external stakeholders
- Attends to non-technical customer queries and provides resolutions in accordance with agreed SLA’s
- Takes accountability for queries received from customers and coordinate activities with the technical team and relevant internal departments to resolve customer queries
- Manages and maintains updated customer profiles, data and all related information to enhance the overall customer experience
- Follows up on outstanding customer accounts
- Provides feedback to all stakeholders on the status of scheduled telematics-related work
- Manages relationships and communication channels with new and potential clients
- Manages relationships with suppliers and service providers to ensure effective delivery on the projects
Administration and Reporting
- Captures and accurately processes all telematics-related invoices and submits to Finance for final processing
- Reviews and reconciles supplier invoices and submit reconciliations for approval
- Compiles and submits reports on installations, costs, vehicle tracking and risks identified
- Collects and analyses data and statistics to identify gaps and trends, and makes recommendations for improvements
- Submits reports on targets achieved, changes implemented and recommended improvements
- Provides feedback and recommendations on identified issues and improvements
- Identifies and implements innovative and proactive solutions to improve processes
- Investigates and reports findings and recommends preventative measures to internal stakeholders
- Monitors and reports on the achievement of internal and external Service Level Agreement (SLA) targets
- Identifies customer trends e.g. recurring complaints and queries
- Monitors customer satisfaction feedback and levels and makes recommendations for enhancements
**Education (Formal Qualification Required)**
Minimum
- Certificate (NQF level 5) in Customer Care / Administration / Transport / Fleet Management
Ideal
- Diploma (NQF level 6) in Customer Care / Administration / Transport / Fleet Management will be advantageous
Legal Requirements (e.g. Driver’s License, etc.) / Professional Registrations (if any)
Detail
- Driver's License
**Experience**
Minimum
- 3 years’ experience in a client care / client management environment
Ideal
- Fleet industry experience will be advantageous
**Job Types**: Full-time, Permanent
Pay: R12 345,00 - R123 456,00 per month
-
Key Accounts Executive
2 months ago
Centurion, South Africa Afritracker Full timeAfritracker is looking for a Key Accounts Executive to create, build and maintain successful relationships with existing and potential customers in order to ensure that service level agreements (SLA’s) are adhered to and that customers receive the highest quality service. The role also assists with invoicing queries and outstanding payments, the submission...
-
Key Accounts Executive
2 months ago
Centurion, South Africa Afrirent Auto Full timeAfrirent Holdings is looking for a Key Accounts Executive to create, build and maintain successful relationships with existing and potential customers in order to ensure that service level agreements (SLA’s) are adhered to and that customers receive the highest quality service. The role also assists with invoicing queries and outstanding payments, the...
-
Senior Accounting Executive
1 week ago
Centurion, Gauteng, South Africa Network Recruitment Full timeAbout the Role:We are seeking a Senior Accounting Executive to join our team and play a key role in driving our financial strategy forward. As a seasoned accountant with a strong background in finance and accounting, you will be responsible for managing stakeholder relationships and expectations, developing and implementing project cost accounting systems,...
-
Key Account Intern
2 months ago
Centurion, South Africa Momentum Distribution Services Full time**Introduction** - Momentum, a financial services provider of choice since 1966, known for its entrepreneurial spirit and innovative culture is committed to wealth creation and preservation, insurance, and income protection for all our clients. We do this through our understanding of the retail insurance, savings, and investment markets in...
-
Executive Manager: Strategic Partnerships
7 months ago
Centurion, South Africa Edge Executive Search Full timeOur client, a specialist in development finance is now hiring for an Executive Manager managing Strategic Partnerships - Develop and drive a strategic partnerships plan in order to establish relationships with key stakeholders in the sector - Define, develop, implement and monitor a strategic partnerships management policy, framework and engagement plans in...
-
Key Accounts Manager
7 months ago
Centurion, South Africa The Human Element (Pty) Ltd Full timeOur client is seeking a Key Accounts Manager to join their team. My client is trusted to?provide?significant digital transformation and technology solutions through the power of Microsoft solutions and multiple years of experience in tech advisory. **_ The successful incumbent will be responsible for:_** - Build and nurture strong, long-term relationships...
-
Head, Accounts Payable Execution
4 months ago
Centurion, South Africa Exxaro Recruitment Full time**Job Advert Summary**: At the heart of Exxaro Resources, our success story is not just written in numbers but in the vibrant tapestry of our people. We are more than a company. We are a winning team, a community of passionate individuals who find fulfilment in shared victories. Joining Exxaro isn't just about a job; it's about becoming part of a winning...
-
Key Account Manager
6 months ago
Centurion, South Africa Affirmative Portfolios Full time**Sales / Marketing / Communications** **Centurion - Gauteng** ***: **Key Account Manager (Security Company) - Centurion - Salary: R20k pm to R30k pm** **Department: Sales & Marketing** **Overview**: The key account manager is responsible for handling the most important client accounts the company. These accounts make up the highest percentage of company...
-
Key Account Manager
4 months ago
Centurion, South Africa IQVIA Full time**IQVIA **is looking for talented and passionate applicants at a **Key Account Manager** level to join our Commercial Sales Team in **South Africa**. As a Key Account Manager, you will promote, recommend and sell solutions, products and services to your Key Account Portfolio. This includes developing, managing, and implementing sales strategies, identifying...
-
Retail Key Account Manager
6 months ago
Centurion, South Africa Hire Power Full timeOur Client is an international company that offers world class, technologically and highly advanced digital products and services in both B2B and B2C environments. The Group is well known for their technological excellence, innovation and has one of the most admired brands globally. They have a global sales and operations network, with one of their fastest...
-
National Dealership Account Executive
7 months ago
Centurion, South Africa OUTsurance Full time**Company Description** OUTsurance has been propelling the South African insurance industry forward for the last 25 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to OUTstanding employees who set the bar high...
-
Key Account Sales Representative
3 weeks ago
Centurion, Gauteng, South Africa The Building Company Full timeJob Title: Key Account Sales RepresentativeAbout The Building CompanyThe Building Company is a leading provider of construction services, with a commitment to delivering exceptional results and exceeding customer expectations.Salary: £35,000 - £45,000 per annum depending on experience.Job Description:We are seeking an experienced Key Account Sales...
-
Key Account Manager
1 month ago
Centurion, Gauteng, South Africa Curiska (Pty) Ltd Full timeAbout the RoleWe are seeking a seasoned Key Account Manager to spearhead our pump technology sales efforts. As a specialist in client management and sales execution, you will be responsible for building strong relationships with key clients, driving satisfaction and sales performance.As a critical member of our team, you will leverage your deep technical...
-
Photo Channel Key Account Manager
6 months ago
Centurion, South Africa Hire Power Full timeOur Client is an international company that offers world class, technologically and highly advanced digital products and services in both B2B and B2C environments. The Group is well known for their technological excellence, innovation and has one of the most admired brands globally. They have a global sales and operations network, with one of their fastest...
-
Consumer Health Key Account Manager
2 months ago
Centurion, South Africa IQVIA Full time**We’re Hiring! Consumer Health Key Account Manager** **IQVIA **is looking for talented and passionate applicants at a **Key Account Manager** level to join our Consumer Health Commercial Sales Team in **South Africa**. Are you an experienced and highly motivated professional with a deep understanding of the Consumer Health market? Do you have exposure...
-
Key Accounts Manager: Wholesale
6 months ago
Centurion, South Africa Talent Evolution Full time**Duties**: - Must have the ability to obtain a comprehensive understanding of the political, trading, and economical environments affecting the business to ensure the right strategies are being developed and followed. - Develop quarterly selling plans in line with the strategy and goals of the company that would incorporate stretching targets for each team...
-
Key Costing Professional
1 month ago
Centurion, Gauteng, South Africa Network Recruitment Full timeAbout Network RecruitmentWe are a renowned global leader in the FMCG sector, with a legacy spanning decades. Our esteemed organization has earned the trust and loyalty of countless households worldwide, becoming a true household name.Job Title: Key Costing ProfessionalSalary: $80,000 - $110,000 per annumAbout the RoleThe Key Costing Professional will be...
-
Key Account Manager- Professional Print
2 months ago
Centurion, South Africa Canon Full timeLead local sales to maximise performance and meet financial targets in line with agreed business objectives. Ensure the implementation of the central strategy and vision. Additional functions of the Professional Print Account Manager would include to proactively and systematically pursue new business opportunities, explore new market verticals to target with...
-
Key Account Renewable Energy Specialist
4 weeks ago
Centurion, Gauteng, South Africa Network Recruitment Full timeCompany Overview:Network Recruitment is a leading recruitment agency in the renewable energy sector. We specialize in connecting top companies with professionals who share our passion for sustainable energy solutions.Salary:$100,000 - $150,000 per annum, depending on experience.Job Description:We are seeking an accomplished Key Account Renewable Energy...
-
Senior Sales Executive
7 months ago
Centurion, South Africa Mirror Images Full timeGauteng, Centurion - R 20 000 - R 25 000 Monthly Basic Salary (Plus Commission) An Office Automation Company, importer and distributor for the SHARP Office Range of Products based in Centurion/Pretoria are currently seeking a high calibre sales professional to play key roles As an Account Executive we are looking for you to promote and sell the full range...