Strategic Accounts Manager

8 hours ago

Johannesburg, South Africa Medtronic Full time

**Careers that Change Lives**

**A Day in the Life**
Enable superior growth in specific strategic accounts through orchestration of the account team at specific strategic accounts, identifying customer needs and connecting to the delivery of the Medtronic value proposition.

**Position Description**:
Responsibilities may include the following and other duties may be assigned.
- Responsible for developing and maintaining Senior/C-Suite level relationships with strategic partners and working with them to identify and qualify new business opportunities.
- Develops and drives appropriate portfolio management strategy in collaboration with the Operating Units to expand and protect market share, optimize pricing strategy, and build long-term contractual agreements and relationships with clients and strategic partners.
- Responsible for understanding the assigned account's strategic priorities and developing appropriate value-added programs for each account.
- Develops, communicates, and implements business plans to achieve strategic target business results.
- Identifies and develops ongoing mutual opportunities for acceleration of sales growth with key strategic accounts.
- Design and present pan-Medtronic value proposition that includes products, programs and solutions that address the customer need and provides long-term value for Medtronic
- Ensure customer service delivery from internal stakeholders and control and monitor delivery on established KPI’s.
- Build and secure major new business accounts at the corporate level.
- Partner with service and sales teams to ensure that revenue and profit targets and service standards are consistently met.

**DIFFERENTIATING FACTORS**
Autonomy: Manages experienced sales professionals who exercise latitude and independence in handling accounts, providing direct sales, tactical and / or operational leadership. Leverages internal processes in support of sales representatives and selling activities.
Organizational Impact: Establishes direct sales and operational plans with direct impact on function results, including target revenue, resource allocation, expenditures and future business opportunities. Is accountable for execution and implementation of a number of significant business transactions or projects. Ensures individual and team progress are monitored and reviewed.
Innovation and Complexity: Provides market or operational insights. Problems and issues faced are complex, difficult and undefined, and require detailed information gathering, analysis and investigation to understand the problem.
Makes moderate to significant improvements of processes, policies and / or products to enhance performance of entire sales team.
Communication and Influence: Communicates with internal and external customers and vendors regarding ongoing operations.
Uses information exchange, influence and active persuasion without direct exercise of command to gain cooperation of other parties. May interact on issues that have externally shared objectives.

**Key requirements**:

- Bachelor’s degree
- Minimum of 5 years of related sales experience.
- Strong interpersonal skills: ability to influence/persuade senior decision makers.
- Good verbal and written communication skills needed to train/ coach teams and develop and maintain C-suite relationships.

**About Medtronic**

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

**Travel**:
No

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