Spec: Service Delivery

**Ops Spec**: Service Delivery (Temp) Business Unit Operate Department Service Delivery Job grade S6 Core Description The Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring...

Ops Spec: Service Delivery (Temp)Business UnitOperateDepartmentService DeliveryJob gradeS6 Core DescriptionThe Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring service...

Business Unit, Department, Reporting Job grade/level S5 Business Unit Converged Communications Department Commercial Service Delivery Position reports to Senior Manager: Service Delivery Management Span of Control 0-4 Level of Engagement Interacting with the relevant stakeholders within BCX as well as external. Core Description Responsible for...

Business unit, Department, Reporting Business Unit CPS Department CPS SM Service Integration Management Reports To Senior Manager: Service Delivery Management Grade S5 Core Description Responsible for co-coordinating the delivery of services into key clients. Ensure long-term healthy client relationships, acting as the bridge between the client and our...

**Ops Spec**: Service Delivery Business Unit Operate Department Service Delivery - (Kennedy) Job grade S6 Core Description The Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring...

**Ops Spec**: Service Delivery Business Unit Operate Department Service Delivery - Wayne Job grade S6 Core Description The Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring...

Ops Spec: Service DeliveryBusiness UnitOperateDepartmentService Delivery - (Kennedy)Job gradeS6 Core DescriptionThe Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring service...

Job Title: Ops Spec: Service DeliveryWe are seeking a highly skilled Service Delivery Manager to join our team at BCX. As a key member of our Service Delivery team, you will be responsible for overseeing and optimizing the delivery of services within allocated customers.Key Responsibilities:Service Performance Monitoring: Monitor the performance and...

**Ops Spec**: Service Delivery Business Unit Operate Department Service Delivery - Philip Job grade S6 Core Description The Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring...

Business unit, Department, Reporting Business Unit Converged Communication Department Technology Services Reports to Snr Spec: Software Development Grade/Level S5 Core Description To manage the day-to-day running and delivery of projects with BCX customers within the specified and agreed upon scope, timeframe, budget and quality requirements Key Deliverables...

Ops Spec: Service DeliveryBusiness UnitOperateDepartmentService Delivery - PhilipJob gradeS6 Core DescriptionThe Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring service...

**Ops Spec**: Service Delivery Business Unit Operate Department Service Delivery - Gary Job grade S6 Core Description The Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring...

Business unit, Department, Reporting Business Unit Solutions Department Health & Retail Solutions Job grade S6 Core Description Responsible for managing and controlling the resources required to deliver the contracted services to clients, by being fully aware of the status of all services provided to the client, as well as to initiate interaction with the...

Business unit, Department, Reporting Business Unit Operations Department Technology Services Reports to Snr Spec: Software Development Grade/Level S5 Core Description To manage a team of developers responsible for building code for projects. The day-to-day running and Software Delivery of projects with BCX or External customers within the specified and...

Ops Spec: Service DeliveryBusiness UnitOperateDepartmentService Delivery - GaryJob gradeS6 Core DescriptionThe Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring service...

The IT Service Delivery Manager (SDM) will be responsible for IT service delivery as defined by the ITIL Framework under the guidance of the Manager: ICT Infrastructure, with a primary focus on managing the overall delivery of IT services to AVBOB business or internal stakeholders, focusing on maintaining service level agreements, and ensuring service...

Job SummaryWe are seeking a highly skilled Service Delivery Manager to join our team at BCXP. The successful candidate will be responsible for managing the Call Centre SLA, identifying opportunities for service improvements, and ensuring that ITIL principles are embedded.Key ResponsibilitiesManage the Call Centre SLA and ensure that it is clearly understood...

Service Delivery ManagerThe Service Delivery Manager is responsible for overseeing the delivery of services to allocated customers. This role involves desk-based activities, including monitoring service performance, handling service requests, and coordinating with teams to ensure timely resolution of issues. The ideal candidate will ensure healthy client...

Service Delivery ExcellenceThe Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within allocated customers. This role involves desk-based activities, including monitoring service performance, handling service requests, and coordinating with teams to ensure timely resolution of issues. The successful...

Job SummaryWe are seeking a highly skilled Service Delivery Manager to join our team at BCX. As a key member of our Service Delivery team, you will be responsible for overseeing the delivery of services to our customers, ensuring that they meet the highest standards of quality and excellence.Key ResponsibilitiesService Performance Monitoring: Monitor the...