Service Delivery Operations Manager

3 weeks ago


Centurion, Gauteng, South Africa BCXP Full time

At BCXP, we are seeking a highly skilled Service Delivery Operations Manager to join our team. This is an exciting opportunity to leverage your expertise in service delivery management and contribute to the growth and success of our organization.

Job Description

We are looking for a seasoned professional with extensive experience in managing complex service delivery operations. As a key member of our team, you will be responsible for overseeing the end-to-end service delivery process, ensuring high-quality services are delivered to our clients.

  • Key Responsibilities:
  • Develop and implement effective service delivery strategies to meet business objectives.
  • Manage a team of service delivery specialists to ensure seamless execution of service delivery processes.
  • Collaborate with cross-functional teams to identify areas for improvement and implement process enhancements.
  • Analyze performance metrics to optimize service delivery and improve customer satisfaction.
  • Communicate effectively with internal stakeholders and external customers to ensure timely resolution of issues.
Requirements

To be successful in this role, you will need:

  • A minimum of 3 years of experience in a similar role within service delivery management.
  • Proven track record of delivering high-quality services and improving customer satisfaction.
  • Excellent leadership and communication skills.
  • Ability to analyze complex data and develop actionable insights.
  • ITIL certification or equivalent experience.
Salary Range

The salary range for this position is R1,200,000 - R1,800,000 per annum, depending on experience.

About Us

BCXP is a leading provider of innovative solutions and services. We pride ourselves on delivering exceptional quality and building long-lasting relationships with our clients.



  • Centurion, Gauteng, South Africa Bidvest Facilities Management Ltd Full time

    Seeking a seasoned professional to drive service delivery excellence in a fast-paced telecommunications environment. As Senior Service Delivery Manager at Bidvest Facilities Management Ltd, you will be responsible for ensuring timely and efficient service delivery to clients, adhering to Service Level Agreements (SLAs) or contractual obligations.Key...


  • Centurion, Gauteng, South Africa Service Solutions Staffing Full time

    Job SummaryWe are seeking a detail-oriented and organized Fleet Operations Coordinator to join our team at Service Solutions Staffing. As a key member of our operations team, you will be responsible for managing and overseeing the administrative tasks related to our fleet of vehicles. This includes booking services, tracking vehicle usage, managing vehicle...


  • Centurion, Gauteng, South Africa Service Solutions Staffing Full time

    Job OverviewWe are seeking a skilled Fleet Operations Coordinator to manage and oversee administrative tasks related to our fleet of vehicles. This role is ideal for candidates with 2-5 years of administration experience, particularly those with experience in vehicle or fleet management.Responsibilities:• Manage and coordinate daily operations related to...


  • Centurion, Gauteng, South Africa Express Employment Professionals Midrand Full time

    Fleet Operations ManagerWe are seeking a skilled Fleet Operations Manager to oversee our fleet operations in the Centurion area.Job Summary:Develop and implement fleet policies, procedures, and standards to ensure compliance with South African traffic and road safety regulations.Plan and optimize delivery routes to minimize costs and maximize...


  • Centurion, Gauteng, South Africa Emporium Human Capital Full time

    Emporium Human Capital is seeking a seasoned professional to fill the role of Technical Service Operations Director.Salary: R 30,000.00 - R 35,000.00 per MonthAbout the Role:The successful candidate will be responsible for managing technical services, overseeing the training academy, and maintaining internal technical systems.Key Responsibilities:Management...


  • Centurion, Gauteng, South Africa IQVIA Full time

    Join Our TeamWe are seeking an experienced Strategic Pricing Manager to join our team at IQVIA.This role offers a competitive salary of $150,000 - $190,000 per year, depending on experience.About the Role:The successful candidate will have a strong background in business management, contracts management, finance, and/or CRO industry, with up to 5 years...


  • Centurion, Gauteng, South Africa Bidvest Facilities Management Ltd Full time

    Bidvest Facilities Management Ltd is seeking an experienced Maintenance Operations Manager to lead the implementation of effective maintenance strategies and ensure timely delivery of services.


  • Centurion, Gauteng, South Africa RMV Solutions Pty Ltd Full time

    We are seeking a seasoned Salesforce Delivery Manager to oversee the successful implementation of our business projects on the Salesforce platform.This role is responsible for managing project scope, goals, milestones, and short-term objectives for our development team. You will also be in charge of costs, client relations, and final approval.To ensure...


  • Centurion, Gauteng, South Africa Stonebridge HR Solutions Full time

    Job OverviewWe are seeking a highly skilled Logistics Operations Manager to join our team at Stonebridge HR Solutions. The successful candidate will be responsible for overseeing all fleet operations to ensure efficiency, compliance, and cost-effectiveness.About the RoleThe Logistics Operations Manager will oversee the acquisition, maintenance, and disposal...


  • Centurion, Gauteng, South Africa Plus1X Solutions (Pty) Ltd Full time

    Job Summary: We are seeking an experienced Technical Operations Manager to oversee the operational management of our data center and network infrastructure, technology, IT Security, end-user computing, and Service Desk. The ideal candidate will have a strong background in IT operations, infrastructure management, and cyber security.About the Role: As a Data...


  • Centurion, Gauteng, South Africa Emporium Human Capital Full time

    Job Title:Supply Chain Operations ManagerAbout Us:Emporium Human Capital is a leading provider of recruitment services, dedicated to helping businesses find the best talent.Salary:R25-R35K per month, depending on experience and qualifications.Job Description:As a Supply Chain Operations Manager at Emporium Human Capital, you will be responsible for...


  • Centurion, Gauteng, South Africa Intercare Group South Africa Full time

    Job Title: Practice Operations ManagerWe are seeking an experienced Practice Operations Manager to join our team at Intercare Group South Africa. This is a unique opportunity to lead a dynamic team and drive business growth in a fast-paced healthcare environment.About the RoleThe successful candidate will be responsible for overseeing the day-to-day...


  • Centurion, Gauteng, South Africa AT-Photo (Pty) Ltd Full time

    About AT-Photo (Pty) LtdWe are a reputable company in the industry, and we take pride in our commitment to excellence. Our team is passionate about delivering exceptional service to our clients.Job SummaryWe are seeking a reliable and skilled Logistics Delivery Specialist to join our team. The successful candidate will be responsible for driving a bakkie...


  • Centurion, Gauteng, South Africa MECS Ltd Full time

    Job Title: Project Manager for Programme Development and DeliveryCompany Overview:MECS Ltd is seeking an experienced Project Manager to lead the development and delivery of programmes that align with our strategic objectives. Salary:R1,200,000 - R1,800,000 per annum based on experience. Job Description:We are looking for a highly skilled Project Planner who...


  • Centurion, Gauteng, South Africa Restaurant Careers Full time

    At Restaurant Careers, we are seeking a highly motivated and experienced Front Office Manager to oversee the day-to-day operations of our Boutique Hotel in Centurion. This is an exciting opportunity for a results-driven individual to lead our front office team and ensure exceptional guest experiences.Key ResponsibilitiesOversee daily front office operations,...


  • Centurion, Gauteng, South Africa Express Employment Professionals Midrand Full time

    Company Overview">A leading food and beverage company in South Africa is seeking an experienced Fleet Manager to oversee its fleet operations, ensuring efficiency, compliance, and cost-effectiveness.">Job Summary">We are looking for a seasoned Fleet Manager to join our team. As a key member of our operations team, you will be responsible for managing our...


  • Centurion, Gauteng, South Africa BCX Full time

    Are you an experienced IT professional seeking a challenging role in operations management?About the JobWe are looking for a highly skilled Senior IT Operations Manager to join our team at BCX. As a key member of our organization, you will be responsible for managing and leading our support team on an operational level.Key Responsibilities:Provide input into...


  • Centurion, Gauteng, South Africa JoburgJobs Full time

    JoburgJobs is looking for a highly skilled Senior Logistics Operations Manager to join our team.About the JobWe are seeking an experienced logistics professional to oversee and manage our entire supply chain operation. As a key member of our team, you will be responsible for ensuring that our products reach customers efficiently and effectively.Main...


  • Centurion, Gauteng, South Africa Private Security Regulatory Authority Full time

    We are seeking a Logistics Operations Manager to join our team at the Private Security Regulatory Authority in Centurion, Gauteng.Key Responsibilities:Manage logistics operations to ensure timely delivery of goods and servicesCo-ordinate with suppliers and stakeholders to meet business needsRequirements:National Diploma/Degree in Supply Management, Logistics...


  • Centurion, Gauteng, South Africa Financial Intelligence Centre Full time

    About the RoleWe are seeking a Senior Operations Manager to lead our intelligence team at the Financial Intelligence Centre (FIC). As a key member of our organization, you will be responsible for overseeing the entire intelligence cycle, from gathering and analyzing information to providing strategic recommendations.Key ResponsibilitiesStrategic Alignment:...