Service Delivery Manager

The IT Service Delivery Manager (SDM) will be responsible for IT service delivery as defined by the ITIL Framework under the guidance of the Manager: ICT Infrastructure, with a primary focus on managing the overall delivery of IT services to AVBOB business or internal stakeholders, focusing on maintaining service level agreements, and ensuring service...

At BCXP, we are seeking a highly skilled Service Delivery Operations Manager to join our team. This is an exciting opportunity to leverage your expertise in service delivery management and contribute to the growth and success of our organization.Job DescriptionWe are looking for a seasoned professional with extensive experience in managing complex service...

Seeking a seasoned professional to drive service delivery excellence in a fast-paced telecommunications environment. As Senior Service Delivery Manager at Bidvest Facilities Management Ltd, you will be responsible for ensuring timely and efficient service delivery to clients, adhering to Service Level Agreements (SLAs) or contractual obligations.Key...

Business unit, Department, Reporting Business Unit Operate Department Managed Services Cloud Job grade/level M6 Core Description Responsible for managing the Call Centre SLA in accordance with standard processes and procedures, manage problems and identification of SIP’s and CSI’s, P1 and P2 incidents and escalations and proactively identifying and...

Business unit, Department, Reporting Business Unit CPS Department CPS SM Service Integration Management Reports To Senior Manager: Service Delivery Management Grade S5 Core Description Responsible for co-coordinating the delivery of services into key clients. Ensure long-term healthy client relationships, acting as the bridge between the client and our...

Business Unit, Department, Reporting Job grade/level S5 Business Unit Converged Communications Department Commercial Service Delivery Position reports to Senior Manager: Service Delivery Management Span of Control 0-4 Level of Engagement Interacting with the relevant stakeholders within BCX as well as external. Core Description Responsible for...

Business unit, Department, Reporting Business Unit CPS Department CPS SM Service Integration Management Reports To Senior Manager: Service Delivery Management Grade S5 Core Description Responsible for co-coordinating the delivery of services into key clients. Ensure long-term healthy client relationships, acting as the bridge between the client and our...

**Ops Spec**: Service Delivery (Temp) Business Unit Operate Department Service Delivery Job grade S6 Core Description The Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring...

Ops Spec: Service Delivery (Temp)Business UnitOperateDepartmentService DeliveryJob gradeS6 Core DescriptionThe Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring service...

Business unit, Department, ReportingBusiness UnitOperateDepartmentService DeliveryJob gradeS6 Core DescriptionThe Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring service...

Join BCXP as a Service Delivery Expert, where you will be responsible for overseeing and optimizing the delivery of services to our customers. This role involves desk-based activities, including monitoring service performance, handling service requests, and coordinating with various teams to ensure timely resolution of issues.Key Responsibilities:Monitor...

Business unit, Department, Reporting Business Unit Solutions Department Health & Retail Solutions Job grade S6 Core Description Responsible for managing and controlling the resources required to deliver the contracted services to clients, by being fully aware of the status of all services provided to the client, as well as to initiate interaction with the...

**Ops Spec**: Service Delivery Business Unit Operate Department Service Delivery - Wayne Job grade S6 Core Description The Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring...

**Ops Spec**: Service Delivery Business Unit Operate Department Service Delivery - (Kennedy) Job grade S6 Core Description The Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring...

A well-established financial services business is seeking to appoint a Manager: Project Delivery Management The Manager: Project Delivery Management is responsible to prepare governance documents in line with the prescribed methodology of the Project Management Office. **Qualifications and Experience**: - Bachelor’s Degree/Advanced Diploma in Commerce/...

A well-established financial services business is seeking to appoint a Manager: Project Delivery Management The Manager: Project Delivery Management is responsible to prepare governance documents in line with the prescribed methodology of the Project Management Office. **Qualifications**: - Bachelor’s Degree/Advanced Diploma in Commerce/...

**Key Responsibilities**: Manage the development and review of procurement and delivery improvement frameworks, Promote standards for procurement and delivery management, Manage the delivery and improvement and client capacitation, Operational planning, Risk and financial management, Stakeholder management and People management. **Educational...

We are seeking a seasoned Salesforce Delivery Manager to oversee the successful implementation of our business projects on the Salesforce platform.This role is responsible for managing project scope, goals, milestones, and short-term objectives for our development team. You will also be in charge of costs, client relations, and final approval.To ensure...

**Introduction** - Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.**Disclaimer** - As an applicant, please...

**Job Advert Summary**: An exciting and challenging opportunity for an energetic, attention to detail and results driven Service Manager exists within the Scheme Finance Department. This role will report to the Head of Department: Finance. **Minimum Requirements**: **EDUCATION**: - Matric (Grade 12). - Relevant Finance Qualification. **EXPERIENCE**: -...