Spec: Service Delivery

**Ops Spec**: Service Delivery (Temp) Business Unit Operate Department Service Delivery Job grade S6 Core Description The Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring...

Business unit, Department, Reporting Business Unit CPS Department CPS SM Service Integration Management Reports To Senior Manager: Service Delivery Management Grade S5 Core Description Responsible for co-coordinating the delivery of services into key clients. Ensure long-term healthy client relationships, acting as the bridge between the client and our...

**Ops Spec**: Service Delivery Business Unit Operate Department Service Delivery - Wayne Job grade S6 Core Description The Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring...

**Ops Spec**: Service Delivery Business Unit Operate Department Service Delivery - (Kennedy) Job grade S6 Core Description The Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring...

Business unit, Department, ReportingBusiness UnitOperateDepartmentService DeliveryJob gradeS6 Core DescriptionThe Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring service...

**Ops Spec**: Service Delivery Business Unit Operate Department Service Delivery - Philip Job grade S6 Core Description The Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring...

**Ops Spec**: Service Delivery Business Unit Operate Department Service Delivery - Gary Job grade S6 Core Description The Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring...

Business unit, Department, Reporting Business Unit Solutions Department Health & Retail Solutions Job grade S6 Core Description Responsible for managing and controlling the resources required to deliver the contracted services to clients, by being fully aware of the status of all services provided to the client, as well as to initiate interaction with the...

Business unit, Department, Reporting Business Unit Operations Department Technology Services Reports to Snr Spec: Software Development Grade/Level S5 Core Description To manage a team of developers responsible for building code for projects. The day-to-day running and Software Delivery of projects with BCX or External customers within the specified and...

The IT Service Delivery Manager (SDM) will be responsible for IT service delivery as defined by the ITIL Framework under the guidance of the Manager: ICT Infrastructure, with a primary focus on managing the overall delivery of IT services to AVBOB business or internal stakeholders, focusing on maintaining service level agreements, and ensuring service...

**EXCLUSIVE NETWORKS**|** **Introduction** "Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with...

At BCXP, we are seeking a highly skilled Service Delivery Operations Manager to join our team. This is an exciting opportunity to leverage your expertise in service delivery management and contribute to the growth and success of our organization.Job DescriptionWe are looking for a seasoned professional with extensive experience in managing complex service...

Business unit, Department, Reporting Business Unit Operate Department Managed Services Cloud Job grade/level M6 Core Description Responsible for managing the Call Centre SLA in accordance with standard processes and procedures, manage problems and identification of SIP’s and CSI’s, P1 and P2 incidents and escalations and proactively identifying and...

Emporium Human Capital is looking for an exceptional IT Service Delivery Director to lead our technical operations team.The successful candidate will be responsible for overseeing security maintenance, developing and implementing effective performance management policies, and training new technical staff.Key Responsibilities:Leading a team of technical staff...

Business unit, Department, Reporting Business Unit Converged Communications Department Solutions Architecture Reports To Senior Manager: Solution Architecture (M4) Grade S4 Core Description Develop solutions in accordance with business requirements and operational and service level agreements. Key Deliverables / Primary Functions Contribute to the Converged...

Business Unit, Department, Reporting Job grade/level S5 Business Unit CSO Department Public Sector, Diversified & Telkom, Retail & CPG, Coastal, Inland, Mid-Market and Financial Services Position reports to Executive: Sales Account Management/ Integrated Account Directors Span of Control 0 Core Description Responsible for the management of the full sales...

Business unit, Department, Reporting Business Unit CCO Department FSI / Retail & CPG / MIH / Public Sector / Coastal / Corporate Gauteng Reports to Executive / ME Sales Account Management Job Grade/Level S5 Core Description Responsible for the management of the full sales cycle for defined vertical and customer base. Accountable to achieve or exceed the full...

Business unit, Department, Reporting Business Unit CSO Department FSI / Retail & CPG / MIH / Public Sector / Coastal / Corporate Gauteng Reports to Executive / ME Sales Account Management Job Grade/Level S5 Core Description Responsible for the management of the full sales cycle for defined vertical and customer base. Accountable to achieve or exceed the full...

Business unit, Department, Reporting Business Unit Digital Platform Solutions - Converged Communications Department Cyber Security Reports to Snr Manager: Technical Architecture UC Job Grade/Level S5 Core Description Subject-matter expertise across all IAM topics as it relates to both cloud and on-premises enterprise technology, and the relationship between...

Business Unit, Department, Reporting Division Risk & Compliance Department Risk & Compliance Reports to Senior Manager: Business Continuity Span of Control 0 Core Description Responsible and accountable to provide input into an integrated infrastructure and resources risk (OHS and Security) strategy for BCX which is applicable to the entire organisation and...