Spec: Service Delivery

**Ops Spec**: Service Delivery (Temp) Business Unit Operate Department Service Delivery Job grade S6 Core Description The Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring...

Business Unit, Department, Reporting Job grade/level S5 Business Unit Converged Communications Department Commercial Service Delivery Position reports to Senior Manager: Service Delivery Management Span of Control 0-4 Level of Engagement Interacting with the relevant stakeholders within BCX as well as external. Core Description Responsible for...

**Ops Spec**: Service Delivery Business Unit Operate Department Service Delivery - Wayne Job grade S6 Core Description The Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring...

**Ops Spec**: Service Delivery Business Unit Operate Department Service Delivery - (Kennedy) Job grade S6 Core Description The Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring...

Business unit, Department, ReportingBusiness UnitOperateDepartmentService DeliveryJob gradeS6 Core DescriptionThe Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring service...

**Ops Spec**: Service Delivery Business Unit Operate Department Service Delivery - Philip Job grade S6 Core Description The Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring...

**Ops Spec**: Service Delivery Business Unit Operate Department Service Delivery - Gary Job grade S6 Core Description The Ops Specialist in Service Management is responsible for overseeing and optimizing the delivery of services within the allocated customers. This role primarily involves desk-based activities, but not limited to, including monitoring...

Business unit, Department, Reporting Business Unit Solutions Department Health & Retail Solutions Job grade S6 Core Description Responsible for managing and controlling the resources required to deliver the contracted services to clients, by being fully aware of the status of all services provided to the client, as well as to initiate interaction with the...

Business unit, Department, Reporting Business Unit Operations Department Technology Services Reports to Snr Spec: Software Development Grade/Level S5 Core Description To manage a team of developers responsible for building code for projects. The day-to-day running and Software Delivery of projects with BCX or External customers within the specified and...

The IT Service Delivery Manager (SDM) will be responsible for IT service delivery as defined by the ITIL Framework under the guidance of the Manager: ICT Infrastructure, with a primary focus on managing the overall delivery of IT services to AVBOB business or internal stakeholders, focusing on maintaining service level agreements, and ensuring service...

**EXCLUSIVE NETWORKS**|** **Introduction** "Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with...

At BCXP, we are seeking a highly skilled Service Delivery Operations Manager to join our team. This is an exciting opportunity to leverage your expertise in service delivery management and contribute to the growth and success of our organization.Job DescriptionWe are looking for a seasoned professional with extensive experience in managing complex service...

Business unit, Department, Reporting Business Unit Operate Department Managed Services Cloud Job grade/level M6 Core Description Responsible for managing the Call Centre SLA in accordance with standard processes and procedures, manage problems and identification of SIP’s and CSI’s, P1 and P2 incidents and escalations and proactively identifying and...

Emporium Human Capital is looking for an exceptional IT Service Delivery Director to lead our technical operations team.The successful candidate will be responsible for overseeing security maintenance, developing and implementing effective performance management policies, and training new technical staff.Key Responsibilities:Leading a team of technical staff...

Business Unit, Department, Reporting Job grade/level S5 Business Unit Digital Platform Solutions Department Application Solutions - SAP COE Position reports to Senior Manager: SAP (HCM) Span of Control Core Description Responsible for participating in the scoping and implementation of large and complex SAP HCM Solutions for clients. Ensure that end to end...

Business unit, Department, Reporting **Business Unit**: DPS **Department**: Application Solutions (SAP CoE) Core Description Responsible for participating in the scoping and implementation of large and complex SAP Basis Solutions for clients. Ensure that end to end implementations and support services meet client requirements. Responsible for preparation...

Structure, Grade & Reporting Job grade/levelJob grade/level S5 Business Unit Cloud Platform Solutions Department Cyber Security Position reports to Managing Executive: Cyber Security Span of Control 0 Core Description To co-ordinate and drive operational tasks within the team. Streamline the business functions within the BU as well as other BU’s and...

Business unit, Department, Reporting Business Unit Converged Communications Department Solutions Architecture Reports To Senior Manager: Solution Architecture (M4) Grade S4 Core Description Develop solutions in accordance with business requirements and operational and service level agreements. Key Deliverables / Primary Functions Contribute to the Converged...

Business Unit, Department, Reporting Job grade/level S5 Business Unit CSO Department Public Sector, Diversified & Telkom, Retail & CPG, Coastal, Inland, Mid-Market and Financial Services Position reports to Executive: Sales Account Management/ Integrated Account Directors Span of Control 0 Core Description Responsible for the management of the full sales...

Business unit, Department, Reporting Business Unit CCO Department FSI / Retail & CPG / MIH / Public Sector / Coastal / Corporate Gauteng Reports to Executive / ME Sales Account Management Job Grade/Level S5 Core Description Responsible for the management of the full sales cycle for defined vertical and customer base. Accountable to achieve or exceed the full...