Spec: Sales Account Management

7 months ago


Centurion, South Africa BCXP Full time

Business Unit, Department, Reporting Job grade/level S5 Business Unit CSO Department Public Sector, Diversified & Telkom, Retail & CPG, Coastal, Inland, Mid-Market and Financial Services Position reports to Executive: Sales Account Management/ Integrated Account Directors Span of Control
0 Core Description
Responsible for the management of the full sales cycle for defined vertical and Customer base. Accountable to achieve or exceed the full Revenue target. Responsible to ensure Data Quality and integrity on Sales force is kept at the agreed levels. Key Deliverables / Primary Functions
Develop, review, communicate and monitor an effective client strategy as per the MSA methodology
Effectively manage the sales activities to meet agreed targets and corporate objectives within the agreed budgets
Manage accounts by monitoring the level of client satisfaction at regular intervals or after each significant delivery of a product or service
Drive a culture of accountability, manage by objective and build a high-performance team driven by customer satisfaction
Design and execute on the account plan Core Functional Skills & Knowledge
Computer Literacy
Professionalism
Punctionality
Telephone Etiquette
Time & Priority Management
Office Management Core Behavioural Competencies 2. Developing and implementing account plan or strategy 4. People / Team Leadership 5. Decision Making 3. Meeting customer expectations 6. Communication and Impact 1. Job Match Minimum Qualifications NQF 6: 3 year Degree/ Diploma/ National Diploma in IT/Engineering or Commerce Additional Qualification preferred or advantage Experience
5 years ICT sales experience OR Grade 12 with 7 years ICT sales experience. Certifications None Professional Memberships in Relevant Industry Level of Engagement & Span of Control
Interact with similar levels, Senior Management and various stakeholders within BCX and External to BCX Special Requirements/ Employment Condition Valid Drivers license Workplace/Physical Requirements Non-Billable Hybrid Remote Worker



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