Ops Spec: Service Delivery Management

Business unit, Department, ReportingBusiness UnitSolutionsDepartmentHealth & Retail SolutionsJob gradeS6 Core DescriptionResponsible for managing and controlling the resources required to deliver the contracted services to clients, by being fully aware of the status of all services provided to the client, as well as to initiate interaction with the client...

Business unit, Department, ReportingBusiness UnitSolutionsDepartmentHealth & Retail SolutionsJob gradeS6 Core DescriptionResponsible for managing and controlling the resources required to deliver the contracted services to clients, by being fully aware of the status of all services provided to the client, as well as to initiate interaction with the client...

Business unit, Department, Reporting Business Unit CPS Department CPS SM Service Integration Management Reports To Senior Manager: Service Delivery Management Grade S5 Core Description Responsible for co-coordinating the delivery of services into key clients. Ensure long-term healthy client relationships, acting as the bridge between the client and our...

Business Unit, Department, Reporting Job grade/level S5 Business Unit Converged Communications Department Commercial Service Delivery Position reports to Senior Manager: Service Delivery Management Span of Control 0-4 Level of Engagement Interacting with the relevant stakeholders within BCX as well as external. Core Description Responsible for...

Business unit, Department, ReportingBusiness Unit:DPSDepartment: Applications Solutions (SAP CoE) Core DescriptionResponsible for co-coordinating the delivery of services into BCX - Application Solutions - SAP COE's customers. Ensure long-term healthy client relationships, acting as the bridge between the client and the SAP COE operational delivery teams....

Business unit, Department, Reporting Business Unit CPS Department CPS SM Service Integration Management Reports To Senior Manager: Service Delivery Management Grade S5 Core Description Responsible for co-coordinating the delivery of services into key clients. Ensure long-term healthy client relationships, acting as the bridge between the client and our...

Business unit, Department, Reporting Business Unit Operations Department Technology Services Reports to Snr Spec: Software Development Grade/Level S5Core DescriptionTo manage a team of developers responsible for building code for projects. The day-to-day running and Software Delivery of projects with BCX or External customers within the specified and agreed...

Business unit, Department, Reporting Business Unit Converged Communication Department Technology Services Reports to Snr Spec: Software Development Grade/Level S5Core DescriptionTo manage the day-to-day running and delivery of projects with BCX customers within the specified and agreed upon scope, timeframe, budget and quality requirements Key Deliverables /...

Business Unit, Department, Reporting Job grade/level S6 Business Unit CSO Department Commercial Position reports to Ops Managaer: Sales Support Span of Control 5 - 10 Core Description Handles non-selling processes and tasks inherent in the sales process to ensure that customer requirements and expectations are met. Provides assistance to the Sales teams to...

Business Unit, Department, Reporting Job grade/level S6 Business Unit CSO Department Commercial Position reports to Ops Specialist: Proposal Centre (Lead) Span of Control N/A Level of Engagement Interacts with various stakeholders within BCX, both on manageament and operational levels Core Description To partner with the sales force to co-ordinate, manage...

Business Unit, Department, Reporting Job grade/level S6 Business Unit CSO Department Commercial Position reports to Ops Managaer: Sales Support Span of Control - 10Core DescriptionHandles non-selling processes and tasks inherent in the sales process to ensure that customer requirements and expectations are met. Provides assistance to the Sales teams to...

Business unit, Department, Reporting Business Unit Converged Communication Department Technology Services Reports to Snr Spec: Software Development Grade/Level S5 Core Description To manage the day-to-day running and delivery of projects with BCX customers within the specified and agreed upon scope, timeframe, budget and quality requirements Key Deliverables...

Business unit, Department, Reporting Business Unit Converged Communication Department Technology Services Reports to Snr Spec: Software Development Grade/Level S5 Core Description To manage the day-to-day running and delivery of projects with BCX customers within the specified and agreed upon scope, timeframe, budget and quality requirements Key Deliverables...

Business unit, Department, ReportingBusiness Unit Cloud Platform SolutionsDepartmentCyber SecurityPosition reports toME: Cyber Security EngineeringJob gradeS6 Core DescriptionThe Ops Specialist: IAM Security Engineer role is responsible for ensuring that procured or developed IAM systems are implemented properly and function as intended. This role work...

Business unit, Department, Reporting Business Unit Operations Department Technology Services Reports to Snr Spec: Software Development Grade/Level S5 Core Description To manage a team of developers responsible for building code for projects. The day-to-day running and Software Delivery of projects with BCX or External customers within the specified and...

Our Service Delivery Managers (SDM) are professional technical services managers responsible for Co-coordinating the delivery of services to key customers. The SDM plays a vital role in creating long-term healthy customer relationships, acting as the bridge between the customers and our operational delivery teams. The key responsibilities of the SDM are...

The IT Service Delivery Manager (SDM) will be responsible for IT service delivery as defined by the ITIL Framework under the guidance of the Manager: ICT Infrastructure, with a primary focus on managing the overall delivery of IT services to AVBOB business or internal stakeholders, focusing on maintaining service level agreements, and ensuring service...

Our Service Delivery Managers (SDM) are professional technical services managers responsible forCo-coordinating the delivery of services to key customers. The SDM plays a vital role in creating long-term healthy customer relationships, acting as the bridge between the customers and our operational delivery teams. The key responsibilities of the SDM are...

**COMPANY OVERVIEW**: BAC-Care specializes in Third-Party Maintenance and Support around datacenter infrastructure (Server, Storage & Networking Equipment) to the most demanding clients in Africa. Our head office is based in Centurion, Gauteng. BAC-Care offers customizable Service Level Agreements, to customers across Africa, ranging from 9x5xNBD to 24x7x4...

**EXCLUSIVE NETWORKS**|** **Introduction** "Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with...