Customer Account Manager

2 weeks ago


Cape Town, South Africa RPO Recruitment Full time

RPO Recruitment is currently working with a reputable company in the tourism industry, who is seeking a Customer Account Manager to join their team. In this role, you will be responsible for maintaining and growing relationships with the company's key accounts in the tourism sector.
You will work closely with these accounts to understand their needs and provide them with unparalleled customer service. This position requires strong communication skills, excellent organizational abilities, and a passion for the tourism industry. If you have a proven track record of success in key account management and are looking to make a difference in the tourism sector, we would love to hear from you.

**Responsibilities**:

- Build and maintain strong, long-lasting customer relationships with key accounts in the tourism industry
- Develop a deep understanding of each customer's business and tourism objectives
- Act as the main point of contact for key accounts, addressing any issues or concerns
- Proactively identify opportunities for account growth and upselling
- Collaborate with internal teams to ensure effective and efficient delivery of products and services
- Prepare reports and presentations on account performance and updates
- Stay up-to-date with industry trends and developments

**Requirements**:

- Proven work experience as a Customer Account Manager, Key Account Manager, or similar role
- Knowledge of the tourism industry is strongly preferred
- Excellent communication and negotiation skills
- Strong organizational and time management abilities
- Ability to build and maintain relationships with key stakeholders
- Proficiency in CRM software and Microsoft Office Suite
- Ability to travel as needed
- Valid driver's license
- Bachelor's degree in Business Administration, Tourism Management, or a related field

**Benefits**:

- Salary: negotiable

Contact RPO Recruitment for your next career opportunity.
- Salary: negotiable.
- Our client is offering a highly competitive salary for this role based on experience.

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.


  • Customer Account Manager

    Found in: Talent ZA C2 - 3 weeks ago


    Cape Town, South Africa RPO Recruitment Full time

    RPO Recruitment is currently working with a reputable company in the tourism industry, who is seeking a Customer Account Manager to join their team. In this role, you will be responsible for maintaining and growing relationships with the company's key accounts in the tourism sector.You will work closely with these accounts to understand their needs and...

  • Customer Care Accounts Manager

    Found in: Whatjobs ZA C2 - 1 week ago


    City of Cape Town, South Africa Ello Technology (Pty) Ltd Full time

    1. Role Overview As a Customer Care Account Manager, you play a pivotal role in ensuring the satisfaction and success of our valued clients. Your primary responsibility is to serve as the main point of contact for assigned accounts, building strong relationships and delivering exceptional customer service. You will work closely with various internal teams...


  • Cape Town, South Africa Graduate Placements Full time

    **Responsibilities**: - Ensure that customers are processed quickly from the time they sign a contract to when they get installed. - Ensure that all the documentation is aligned with the business requirements. - Reach out to the customer on the day following the install to ensure the installation went well, that the customer knows what to do in case of a...


  • Cape Town, South Africa RecruitAGraduate Full time

    **Job Information**: Job Opening ID ZR_1248_JOB Hours of work Full-time Industry Energy and Utilities Location Type In Office Salary R17 000 - R22 000 Remuneration Term Per Month Province Western Cape City Cape Town Country South Africa - **Responsibilities**: - Ensure that customers are processed quickly from the time they sign a contract to when...

  • 3 X Key Account Customer Relationship Manager

    Found in: Talent ZA C2 - 5 days ago


    Cape Town, South Africa Rentokil Initial Full time

    The aim of the role is to retain and grow business by owning sales, support and service relationships for nominated customer accounts. The KACRM will act as a “conduit” to key touch points in the business and provide long term robust solutions for customers, which enhance and deliver partnerships for growth.Requirements Central point of contact to a KA...


  • Cape Town, South Africa CTP Flexibles Full time

    We currently have the above position available at our flexible packaging printing facility and wish to invite all suitably qualified applicants to submit their details for our consideration. The incumbent, reporting to the National Sales Manager, is responsible for managing the Customer Services and internal sales department (including all key accounts)...

  • Dutch speaking Customer Account Advisor

    Found in: Talent ZA C2 - 2 weeks ago


    Cape Town, South Africa Language Recruiters Full time

    Are you passionate about media and communication? Do you have exceptional language skills and a knack for building strong relationships with clients? A prominent media group located in the vibrant city of Cape Town, South Africa are looking for a Dutch speaking Customer Account Advisor to join their prominent media group. You will play a pivotal role in...

  • Accounts Manager

    6 days ago


    Cape Town, South Africa Digital Generation Full time

    We are searching for a dynamic and experienced Accounts Manager who is passionate, self-motivated, and is a detail-oriented team player who is committed to the success of our customers. Who will focus on growing and developing existing clients, as well as generating new business by identifying, implementing and executing new strategies. The incumbent will be...


  • Cape Town, South Africa Mediro ICT Full time

    JOB PURPOSE Responsible for the development and performance of all sales activities in assigned area. Responsible for the maintenance and growth of revenue, and relationship management with respect to assigned and newly obtained commercial accounts (SMB Accounts). This position is pivotal to the growth of commercial accounts, requiring interface with...


  • Cape Town, South Africa Electrum Payments Full time

    Electrum is an exciting B2B tech company. We partner with some of South Africa’s biggest household names, enabling them to open up their customers’ access to payments and digital goods and services. We love that the projects we work on touch the lives of millions of South Africans every day, making a real difference. - We hire the best of the best and we...

  • Customer Success Manager

    Found in: beBee jobs ZA - 2 weeks ago


    Cape Town, Western Cape, South Africa Impact Full time

    Impact's job vacancy, Career and RecruitmentJob title : Customer Success Manager (Affiliate & Influencer) jobs in Western CapeJob Location : Western Cape, Cape TownDeadline : May 22, 2024Quick Recommended LinksJobs by LocationJob by industries What You'll Do:Delivering world-class support to our top clients.Maintain a balanced proactive/reactive relationship...


  • Cape Town, South Africa Language Recruiters Full time

    Are you passionate about media and communication? Do you have exceptional language skills and a knack for building strong relationships with clients? A prominent media group located in the vibrant city of **Cape Town, South Africa** are looking for a **German speaking Customer Account Advisor** to join their prominent media group. You will play a pivotal...


  • Cape Town, South Africa Language Recruiters Full time

    Are you passionate about media and communication? Do you have exceptional language skills and a knack for building strong relationships with clients? A prominent media group located in the vibrant city of **Cape Town, South Africa** are looking for a **Dutch speaking Customer Account Advisor** to join their prominent media group. You will play a pivotal role...


  • Cape Town, South Africa Vera Solutions Full time

    Location: Cape Town - Base Salary: R683,000 per year - Check out our values-driven benefits below! - Join our innovative, global team using technology to transform the way the social sector engages with data. We run on passion, blending diverse skill sets and experiences with a collective mission to help organizations tackle challenges and achieve greater...


  • Cape Town, South Africa Karri Full time

    Karri Payments is on a mission to revolutionize the way schools and parents handle payments and collections. We are seeking a highly motivated House Accounts Manager to join our team and help us take our school payment collection service to the next level. As the House Account Manager, you will be responsible for driving Karri towards its growth targets, by...

  • Key Account Manager

    6 days ago


    Cape Town, South Africa Avily Full time

    We are the leading healthcare marketing company in Africa. **Account Manager** The Account Manager (also known as Customer Success Manager) position is a fundamental part of the business at Avily. As an Account Manager, you will be responsible for the overall success and retention of Avily Customers. The Account Manager will be expected to proactively...

  • Account Manager

    Found in: Talent ZA 2A C2 - 3 weeks ago


    Cape Town, South Africa HR Genie Full time

    We are seeking a dynamic and motivated Account Manager - Delivery Lead to join our team. The ideal candidate will possess an understanding of cloud technologies, particularly AWS, and have experience in account management and project delivery.. This individual will play a key role in managing client accounts, ensuring timely project delivery, and maintaining...

  • Customer Success Consultant

    Found in: Talent ZA 2A C2 - 3 weeks ago


    Cape Town, South Africa Emporium Human Capital Full time

    Customer Success Consultant (POS24087)Somerset WestR18 000 to R 23 000Requirements Youre passionate about great customer experience, making complex things simple, all while improving our clients lives in the process 1+ years of experience in an account management, customer success or online training in the software industry A track record in property...

  • Key Account Manager

    3 days ago


    Cape Town, South Africa Zeal HR Full time

    **Key Accounts Manager - Cape Town** **Role Function**: The role of the KAM is twofold. Firstly, he/she creates trust-based business relationships within the portfolio of key account customers, to ensure their retention and mitigate the risk of these customers moving their commodities/cargo to competitors. Secondly, he/she is responsible for expanding the...


  • Cape Town, South Africa CME Recruitment Full time

    We are looking for a dynamic, customer centric and results driven individual to join the Key Accounts Team at our client's head office. The company is a large FMCG Manufacturing concern specialising in the Food Production industry. The position is to take full responsibility in the designated area for availability and visibility of their product range. Key...