Customer Account Manager

Found in: Talent ZA C2 - 2 weeks ago


Cape Town, South Africa RPO Recruitment Full time

RPO Recruitment is currently working with a reputable company in the tourism industry, who is seeking a Customer Account Manager to join their team. In this role, you will be responsible for maintaining and growing relationships with the company's key accounts in the tourism sector.

You will work closely with these accounts to understand their needs and provide them with unparalleled customer service. This position requires strong communication skills, excellent organizational abilities, and a passion for the tourism industry. If you have a proven track record of success in key account management and are looking to make a difference in the tourism sector, we would love to hear from you.

Responsibilities
  • Build and maintain strong, long-lasting customer relationships with key accounts in the tourism industry
  • Develop a deep understanding of each customer's business and tourism objectives
  • Act as the main point of contact for key accounts, addressing any issues or concerns
  • Proactively identify opportunities for account growth and upselling
  • Collaborate with internal teams to ensure effective and efficient delivery of products and services
  • Prepare reports and presentations on account performance and updates
  • Stay up-to-date with industry trends and developments

Requirements

  • Proven work experience as a Customer Account Manager, Key Account Manager, or similar role
  • Knowledge of the tourism industry is strongly preferred
  • Excellent communication and negotiation skills
  • Strong organizational and time management abilities
  • Ability to build and maintain relationships with key stakeholders
  • Proficiency in CRM software and Microsoft Office Suite
  • Ability to travel as needed
  • Valid driver's license
  • Bachelor's degree in Business Administration, Tourism Management, or a related field

Benefits

  • Salary: negotiable

Contact RPO Recruitment for your next career opportunity.

  • Salary: negotiable.
  • Our client is offering a highly competitive salary for this role based on experience.
  • Apply for this role today, contact Shannon Thomson and Jamie-lee McCallum at RPO Recruitment or on LinkedIn
  • You can also visit the RPO Recruitment website: rporecruitment.us or email us your CV: logistics@rpo-recruit.za.com
  • Alternatively, apply via our portal and email 65C056AF82@jobs.workablemail.com

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.



  • Cape Town, South Africa RPO Recruitment Full time

    RPO Recruitment is currently working with a reputable company in the tourism industry, who is seeking a Customer Account Manager to join their team. In this role, you will be responsible for maintaining and growing relationships with the company's key accounts in the tourism sector. You will work closely with these accounts to understand their needs and...

  • Customer Care Accounts Manager

    Found in: Whatjobs ZA C2 - 2 days ago


    City of Cape Town, South Africa Ello Technology (Pty) Ltd Full time

    1. Role Overview As a Customer Care Account Manager, you play a pivotal role in ensuring the satisfaction and success of our valued clients. Your primary responsibility is to serve as the main point of contact for assigned accounts, building strong relationships and delivering exceptional customer service. You will work closely with various internal teams...


  • Cape Town, South Africa Crocs South Africa Full time

    **Sales Operations** - Onboarding accounts including account setup, customer portals, reporting set up and CS training - Provide accounts with seasonal information - SAP Management including BP Maintenance, Account Set Up, VAS - WHS Location Management - Manage and set up VAS based on customer requirements and DSV - Operational Order book Management |...

  • Account Manager

    7 days ago


    Cape Town, South Africa Vodafone Full time

    **Role purpose**: The Account Manager will secure new business from their allocated customer list, derived from a specific set of customers. The Account Manager will need to successfully manage their current base whilst selling additional products and services into these customers. The Account Manager will be required to minimise churn and maximise revenues...

  • Account Manager

    5 days ago


    Cape Town, South Africa RPO Recruitment Full time

    Role Responsibilities - Effectively provide account management and ongoing service, support, and sales development to the assigned account/s. - Liaise with Technical Support, Customer Service, Quality, Supply Chain and Engineering to ensure appropriate service support for the site. - Consult with the Sales Director and Sector Lead to ensure account...

  • Account Manager

    6 days ago


    Cape Town, South Africa Graylink Full time

    **Job Advert Summary**: At graylink, helping our customers succeed is at the heart of what we do. We are looking for an Account Manager to join our Client Services team in Cape Town. Our digital talent solutions help employers automate manual processes to recruit, retain and reorganise talent quickly, efficiently, and for less. **Minimum Requirements**: -...


  • Cape Town, South Africa CTP Flexibles Full time

    We currently have the above position available at our flexible packaging printing facility and wish to invite all suitably qualified applicants to submit their details for our consideration. The incumbent, reporting to the National Sales Manager, is responsible for managing the Customer Services and internal sales department (including all key accounts)...

  • Dutch speaking Customer Account Advisor

    Found in: Talent ZA C2 - 2 weeks ago


    Cape Town, South Africa Language Recruiters Full time

    Are you passionate about media and communication? Do you have exceptional language skills and a knack for building strong relationships with clients? A prominent media group located in the vibrant city of Cape Town, South Africa are looking for a Dutch speaking Customer Account Advisor to join their prominent media group. You will play a pivotal role in...


  • Cape Town, South Africa SA - Liner Business - Customer Services - Cape Town - Imports Full time

    **Job Purpose** Ensure high quality customer service by delivering targets, objectives and customer. Pro-actively coordinate and manage our customer portfolio and build strong customer relationships within the import CS disciplines. Be an active participant in the continuous improvement of the department’s daily functions and procedures**.** **Primary...


  • Cape Town, South Africa Graylink Full time

    **Job Advert Summary**: At graylink, helping our customers succeed is at the heart of what we do. We are looking for a Customer Success Manager to join our team in Cape Town. You will manage a global portfolio of mid to enterprise sized clients and help them to achieve better recruiting results by using our technology. Our digital talent solutions help...

  • Accounts Manager

    2 hours ago


    Cape Town, South Africa Digital Generation Full time

    We are searching for a dynamic and experienced Accounts Manager who is passionate, self-motivated, and is a detail-oriented team player who is committed to the success of our customers. Who will focus on growing and developing existing clients, as well as generating new business by identifying, implementing and executing new strategies. The incumbent will be...

  • Accounts Manager

    6 days ago


    Cape Town, South Africa Unique Personnel Full time

    **Job Number** - 68905 **Job Type** - Permanent **Job Title** - Accounts Manager **Computer Skills** - Ms Office **Industry** - Food **City** - Cape Town **Province** - Western Cape - Establish, build and maintain client relationships in a national account management portfolio, organic growth of existing client base will be a key focus. - Build long...

  • Customer Success Manager

    Found in: beBee jobs ZA - 6 days ago


    Cape Town, Western Cape, South Africa Impact Full time

    Impact's job vacancy, Career and RecruitmentJob title : Customer Success Manager (Affiliate & Influencer) jobs in Western CapeJob Location : Western Cape, Cape TownDeadline : May 22, 2024Quick Recommended LinksJobs by LocationJob by industries What You'll Do:Delivering world-class support to our top clients.Maintain a balanced proactive/reactive relationship...

  • Account Manager

    3 days ago


    Cape Town, South Africa Zara Capital Full time

    **Key Skills** Passionate about customer care and professional service reviews Our IT Company is seeking an experienced Account Manager to work with private and public clients and ensure their satisfaction. If you're interested in joining our team, please submit your resume today and expected salary We offer competitive pay along with many other great...

  • Key Account Manager

    2 hours ago


    Cape Town, South Africa Avily Full time

    We are the leading healthcare marketing company in Africa. **Account Manager** The Account Manager (also known as Customer Success Manager) position is a fundamental part of the business at Avily. As an Account Manager, you will be responsible for the overall success and retention of Avily Customers. The Account Manager will be expected to proactively...

  • Account Manager

    Found in: Adzuna ZA B C2 - 6 days ago


    Cape Town, South Africa Adzuna ZA B C2 Full time

    We are seeking a dynamic and motivated Account Manager - Delivery Lead to join our team. The ideal candidate will possess an understanding of cloud technologies, particularly AWS, and have experience in account management and project delivery.. This individual will play a key role in managing client accounts, ensuring timely project delivery, and maintaining...

  • Account Manager

    Found in: Talent ZA 2A C2 - 2 weeks ago


    Cape Town, South Africa HR Genie Full time

    We are seeking a dynamic and motivated Account Manager - Delivery Lead to join our team. The ideal candidate will possess an understanding of cloud technologies, particularly AWS, and have experience in account management and project delivery.. This individual will play a key role in managing client accounts, ensuring timely project delivery, and maintaining...

  • Customer Success Consultant

    Found in: Talent ZA 2A C2 - 2 weeks ago


    Cape Town, South Africa Emporium Human Capital Full time

    Customer Success Consultant (POS24087)Somerset WestR18 000 to R 23 000Requirements Youre passionate about great customer experience, making complex things simple, all while improving our clients lives in the process 1+ years of experience in an account management, customer success or online training in the software industry A track record in property...

  • Account Manager

    5 days ago


    Cape Town, South Africa Clearleaf HR Consulting (Pty) Ltd Full time

    **Company Description** As an exciting and unique education technology company, this position is for a vibrant, highly driven and well-presented Account Manager with experience in the education or training industry; a proven customer service track record; a robust network and interpersonal skills to manage the company’s customers, providing curriculum and...

  • Account Manager

    2 weeks ago


    Cape Town, South Africa ESET Full time

    **The Company**:4D Innovations Group (Pty) Ltd t/a **ESET Southern Africa** **Role Name**: Account Manager (High Volume) **Location**: Belmont Square, Rondebosch, Cape Town **Hours of work**: Monday - Friday, 08:30 to 17:00 **Role summary**: **Daily Responsibilities**: 1. Processing of tickets in the ticketing queues. - Oversee the sales queue with the...