German Speaking Customer Account Advisor Job
3 weeks ago
Are you passionate about media and communication? Do you have exceptional language skills and a knack for building strong relationships with clients? A prominent media group located in the vibrant city of **Cape Town, South Africa** are looking for a **German speaking Customer Account Advisor** to join their prominent media group. You will play a pivotal role in ensuring our clients receive exceptional service and support. If you are an enthusiastic individual with a passion for media, then this **job** could be perfect for you
Your key **job** responsibilities as the **German speaking Customer Account Advisor **in **Cape Town, South Africa**:
- Serve as the main point of contact for assigned clients, building and maintaining strong relationships
- Understand clients’ needs and objectives, offering tailored solutions and recommendations to maximise their experience with our media offerings
- Handle inquiries, requests, and concerns from clients promptly and professionally, striving for swift issue resolution.
- Maintain accurate client records, contracts, and communication history using our CRM system
- Collaborate with internal teams to ensure seamless execution of clients’ media campaigns, including scheduling, content creation, and performance tracking
- Gather feedback from clients to contribute to the continuous improvement of our media offerings and services
Requirements for this **German speaking Customer Account Advisor job** in **Cape Town, South Africa**:
- Fluent in **German** and English, with excellent written and verbal communication skills in both languages
- Previous experience in customer service, account management, or a related field is advantageous
- Strong interpersonal skills, with the ability to build rapport and maintain positive client relationships
- Detail-oriented and organised, capable of managing multiple client accounts simultaneously
- Proficient in using CRM systems, Microsoft Office, and communication tools
- A passion for media, advertising, and staying updated on industry trends
- Strong problem-solving skills and the ability to work effectively in a dynamic environment
If you wish to view additional German Language jobs, please click through to our **job** section.
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