Customer Service Manager

Carrol Boyes is a renowned South African designer and manufacturer of functional art pieces, specializing in homeware and lifestyle products. With creativity, craftsmanship, and innovation being the core values of the brand, Carrol Boyes has become a leading homeware retailer both locally and internationally. We are committed to delivering exceptional...

Carrol Boyes is a renowned South African designer and manufacturer of functional art pieces, specializing in homeware and lifestyle products. With creativity, craftsmanship, and innovation being the core values of the brand, Carrol Boyes has become a leading homeware retailer both locally and internationally. We are committed to delivering exceptional...

Carrol Boyes is a renowned South African designer and manufacturer of functional art pieces, specializing in homeware and lifestyle products. With creativity, craftsmanship, and innovation being the core values of the brand, Carrol Boyes has become a leading homeware retailer both locally and internationally. We are committed to delivering exceptional...

Carrol Boyes is a renowned South African designer and manufacturer of functional art pieces, specializing in homeware and lifestyle products. With creativity, craftsmanship, and innovation being the core values of the brand, Carrol Boyes has become a leading homeware retailer both locally and internationally. We are committed to delivering exceptional...

**Role Duties and Responsibilities**: - Develop and implement customer service policies and procedures to improve overall customer experience - Track and monitor key customer service metrics and report on performance to senior management - Collaborate with other departments to identify and resolve any issues impacting customer satisfaction - Implement...

An exciting opportunity for a **Customer Services Manager** is available within a reputable Oil & Gas company in Cape Town. **Salary**: R663 664 inclusive of Pension Fund and medical aid **Requirements**: - Tertiary degree or equivalent diploma in Business Management or marketing - 3 years’ experience in Sales or Customer service - Experience in a...

**Sales Operations** - Onboarding accounts including account setup, customer portals, reporting set up and CS training - Provide accounts with seasonal information - SAP Management including BP Maintenance, Account Set Up, VAS - WHS Location Management - Manage and set up VAS based on customer requirements and DSV - Operational Order book Management |...

Our client is looking for a customer service manager who has with 5 years’ experience in short term insurance industry with 2-3 years managing staff with an extensive knowledge of short Term Insurance to manage a team of service consultants Salary R650 000-00 pa plus Incentives plus pension plus medical plus Incentives plus 13th Cheque **Experience and...

**Overview**: **Responsibilities**: **Sales Management**: - Develop and implement strategic sales plans to achieve company targets. - Lead the sales team to drive revenue growth and meet or exceed sales quotas. - Identify new business opportunities and markets for expansion. - Build and maintain strong relationships with key clients and partners. - Analyze...

**Responsibilities**: - Efficiently handling sales orders, ensuring accuracy and timeliness. - Capturing invoices upon receipt of stock and processing credit transactions. - Overseeing the non-muster stock from receipt to dispatch, including monthly stock takes and reporting. - Preparing back-order reports and sending updates. - Assisting with travel...

**The Company**:Bet.co.za **Role Name**: Customer Service Agent **Location**: Somerset Road, Green Point, Cape Town **Hours of work**: Weekday shift: 07h00-16h00 and 15h00-00h00, Weekend shift: 08h00-16h00 and 15h00-23h00 and on call schedule **Role summary**: A Customer Service Agent is required to improve customer satisfaction, customer service...

To maintain excellent customer relationships through effective service delivery; to assist Account Managers with daily tasks with the objective of retaining and growing the defined portfolios. To actively resolve all client queries that have been escalated to Service Consultant within a reasonable timeframe and to actively identify leads for respective Key...

Our client, a national leader and well established truck rental and logistics company is seeking to employ a branch manager for the Blackheath Branch Some duties, but no limited toCustomer Interaction:Customer liaison and reportingService level agreementsCustomer Invoicing and attending to queriesCustomer visits (if required)Managing of afterhours...

**Job Advert Summary**: - Maintains excellent customer relationships through effective service delivery; to assist Account Managers with daily tasks with the objective of retaining and growing the defined portfolios. - Actively resolves all client queries that have been escalated to Service Consultant within a reasonable timeframe and to actively identify...

We require a person to manage the administration and customer service for our furniture retail showrooms, factory and e-commerce site. The position entails - Admin for our showrooms including capturing, quoting, invoicing, stock control and reporting on Sage. All filing, managing of orders, expenses and customer service - Liaising with the bookkeeper -...

**COORDINATOR CUSTOMER SERVICE EXPORT DOCUMENTATION - CAPE TOWN** **Job Purpose & Primary Job Responsibilities** **The purpose of this role is to ensure high quality customer service by delivering targets, objectives and customer satisfaction. Pro-active coordination and management of our customer portfolio and build strong customer relationships within...

A leading company in the brand enhancement and print industry, is seeking a dynamic and experienced individual to join their team as a Customer Services Consultant. They are committed to delivering superior service and value to their clients, and are looking for a professional who shares their dedication. **Educational Requirements**: - Matric with...

**Engen** **Specification** **Description** Customer Service consultant within the petroleum industry responsible for inbound customer care and client resolution. You will be required to build and maintain customer relationships through the facilitation of order fulfilment and query resolution via non face-to-face communication channels. **The successful...

**Purpose of the Job**: - To provide administration and general support to the customer service team in order to optimise strategies for customer improvement and for effective business operations **Who You Are**: - You are Dynamic, analytical and have high aptitude for learning - You are assertive and have passion to interact with people from all...

**Key duties and responsibilities**: Identify and assess customers' needs to achieve satisfaction, and proactively provide appropriate solutions or alternatives Handle customer complaints or concerns with empathy, patience, and professionalism, striving to resolve issues to the customer's satisfaction Maintain a high level of product knowledge to...