Customer Success Manager
Found in: beBee jobs ZA - 1 week ago
Job title : Customer Success Manager (Affiliate & Influencer) jobs in Western Cape
Job Location : Western Cape, Cape Town
Deadline : May 22, 2024
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Job by industries
What You'll Do:
Maintain a balanced proactive/reactive relationship with your assigned accounts.
Dedicated duties include account monitoring, regular check-ins and relationship building.
Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise.
What You Have:
2+ years customer service/relationship experience, preferably B2B
In-depth understanding of the influencer marketing's ecosystem
Bachelor's Degree (Business, Marketing or related field a plus)
Consistent track record of providing stellar support to customers.
Strong understanding of the digital marketing ecosystem
Healthy dose of initiative and the ability to remain flexible
Detail-oriented and able to efficiently prioritize tasks
Be a critical thinker and an inventive problem-solver
Professional communication skills
Enthusiastic teammate
Great conflict resolution skills
Excellent time management skills
Nice to have:
Affiliate & Partnerships Industry Fundamentals Certification by PXA
*Customer Service jobs in south africa
*Customer Success Manager (Affiliate & Influencer) in Cape Town
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